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Patient Access Service Representative Jobs in Virginia

Saint Luke's Hospital of Kansas City

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Saint Luke's Hospital System

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Saint Luke's Hospital System

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Saint Luke's Hospital of Kansas City

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Saint Luke's Hospital of Kansas City

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Saint Luke's Hospital System

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Sentara Healthcare

Patient Access Representative

Hampton, VA · On-site

$16.75 - $21.25/hr

Sentara Careplex is hiring Patient Access Representatives The Patient Access Rep is responsible for ... Customer Service OR Data Entry - 2 years (Required) * Demonstrated proficiency in computer ...

Sentara Healthcare

Patient Access Representative

Suffolk, VA · On-site

$16.50 - $21/hr

Sentara Louise Obici Hospital is hiring Patient Access Representatives Part Time Day & Evening ... Customer Service OR Data Entry - 2 years (Required) * Demonstrated proficiency in computer ...

Lifepoint Health

Patient Access Representative

Galax, VA · On-site

$14.41 - $17.79/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to ... Excellent customer service and telephone skills are a must. EEOC Statement Twin County Regional ...

Lifepoint Health

Patient Access Representative

Galax, VA · On-site

$14.41 - $17.79/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to ... Excellent customer service and telephone skills are a must. EEOC Statement Twin County Regional ...

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Patient Access Service Representative information

See Virginia salary details

$12

$18

$23

How much do patient access service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access service representative in Virginia is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Virginia? For Patient Access Service Representative jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Virginia look for? The top searched job categories for Patient Access Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Patient Access Service Representative jobs? Cities in Virginia with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Patient Access Representative

Saint Luke's Hospital of Kansas City

On-site

$17.25 - $22/hr

Part-time

Re-posted 14 days ago

Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

380th of 887 rated healthcare providers

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience:

Less than 1 yearDiplomaJob DetailsPart TimeNight (United States of America)

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