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Patient Access Service Representative Jobs in Virginia

Saint Luke's Hospital of Kansas City

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Saint Luke's Hospital System

$17.25 - $22/hr

The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a ...

Sentara Healthcare

Patient Access Representative

Hampton, VA · On-site

$16.75 - $21.25/hr

Sentara Careplex is hiring Patient Access Representatives The Patient Access Rep is responsible for ... Customer Service OR Data Entry - 2 years (Required) * Demonstrated proficiency in computer ...

Sentara Healthcare

Patient Access Representative

Suffolk, VA · On-site

$16.50 - $21/hr

Sentara Louise Obici Hospital is hiring Patient Access Representatives Part Time Day & Evening ... Customer Service OR Data Entry - 2 years (Required) * Demonstrated proficiency in computer ...

Lifepoint Health

Patient Access Representative

Galax, VA · On-site

$14.41 - $17.79/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to ... Excellent customer service and telephone skills are a must. EEOC Statement Twin County Regional ...

Lifepoint Health

Patient Access Representative

Galax, VA · On-site

$14.41 - $17.79/hr

As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to ... Excellent customer service and telephone skills are a must. EEOC Statement Twin County Regional ...

UHS

Part Time Patient Access Representative

Richmond, VA · On-site

$16.88 - $25.32/hr

The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services ... The Patient Access Specialist will also be responsible for attempting to collect co-pays and ...

Sentara

Patient Access Representative I, ED

Norfolk, VA · On-site

$16.75 - $21.50/hr

During the registration process, the Patient Access Rep will explain and complete complex ... Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification ...

Sentara

Patient Access Representative I, ED

Norfolk, VA · On-site

$10K/mo

During the registration process, the Patient Access Rep will explain and complete complex ... Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification ...

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Patient Access Service Representative information

See Virginia salary details

$12

$18

$23

How much do patient access service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient access service representative in Virginia is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.96 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Virginia?

For Patient Access Service Representative jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Virginia look for?

The top searched job categories for Patient Access Service Representative jobs in Virginia are:

What cities in Virginia are hiring for Patient Access Service Representative jobs?

Cities in Virginia with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Virginia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Patient Access Representative

Saint Luke's Hospital of Kansas City

On-site

$17.25 - $22/hr

Part-time

Re-posted 7 days ago

Saint Luke's Health System (Kansas City) rating

7.1

Company rating: 7.1 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers

Job description

Job Description

This part-time, Thursday and Friday, 5:30am-6pm position will conduct professional patient interviews obtaining demographic, financial, and biographical information in the Main Admitting Department. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

Job Requirements

Applicable Experience:

1 yearJob DetailsPart TimeDay (United States of America)

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