Patient Representative
$20 - $23.13/hr
Patient Representative/Front Desk Receptionist Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of ...
Patient Representative
$20 - $23.13/hr
Patient Representative/Front Desk Receptionist Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of ...
Patient Representative
Bronx, NY · On-site
$20 - $23.13/hr
Patient Representative/Front Desk Receptionist Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of ...
Patient Representative
Bronx, NY · On-site
$20 - $23.13/hr
Patient Representative/Front Desk Receptionist Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of ...
Patient Representative This position is located at the East Orange New Jersey VAMC, serving as a Patient Representative responsible for coordinating complaint resolution by working with facility ...
Patient Representative This position is located at the East Orange New Jersey VAMC, serving as a Patient Representative responsible for coordinating complaint resolution by working with facility ...
Patient Representative
Attleboro, MA · On-site
$18 - $20/hr
Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient ...
Patient Representative
Attleboro, MA · On-site
$18 - $20/hr
Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient ...
Patient Representative Clay County Medical - Liberty, MO 64068; Clay Count Family Medicine - Liberty, MO 64068 Overview Position Type: Full Time Education Level: High School Category: Customer ...
Patient Representative Clay County Medical - Liberty, MO 64068; Clay Count Family Medicine - Liberty, MO 64068 Overview Position Type: Full Time Education Level: High School Category: Customer ...
Patient Representative
Newark, NJ · On-site
$24 - $26/hr
The Patient Representative is responsible for patient admission and business office activities. Fluent in Spanish, high school diploma required, college degree preferred, and experience preferred.
Quick apply
Patient Representative
Newark, NJ · On-site
$24 - $26/hr
The Patient Representative is responsible for patient admission and business office activities. Fluent in Spanish, high school diploma required, college degree preferred, and experience preferred.
Patient Representative
Savannah, GA · On-site
Patient Representative (Full Time) Department: Imaging Location: 1326 Eisenhower Drive, Savannah, GA South Coast Health is looking for a Full-Time Patient Representative for our Imaging Department ...
Patient Representative
Savannah, GA · On-site
Patient Representative (Full Time) Department: Imaging Location: 1326 Eisenhower Drive, Savannah, GA South Coast Health is looking for a Full-Time Patient Representative for our Imaging Department ...
Patient Representative (Full Time) Department: Imaging Location: 1326 Eisenhower Drive, Savannah, GA South Coast Health is looking for a Full-Time Patient Representative for our Imaging Department ...
Patient Representative (Full Time) Department: Imaging Location: 1326 Eisenhower Drive, Savannah, GA South Coast Health is looking for a Full-Time Patient Representative for our Imaging Department ...
Patient Representative
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
$19 - $22/hr
Patient Representative Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide ...
Patient Representative
$19 - $22/hr
Patient Representative Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide ...
Patient Representative
$18 - $19/hr
Patient Representative State of Location: New York Position Summary: Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work ...
Patient Representative
$18 - $19/hr
Patient Representative State of Location: New York Position Summary: Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work ...
Patient Representative
Charlotte, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative
Charlotte, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative
New York, NY · On-site
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
New York, NY · On-site
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
Bronx, NY · On-site
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
Bronx, NY · On-site
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
Charlotte, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative
Charlotte, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
$20 - $23.13/hr
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner ...
Patient Representative
Salisbury, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative
Salisbury, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative (Full Time) Department: Family Practice/ Internal Medicine Location: 89 Interchange Drive, Richmond Hill, GA SouthCoast Health is looking for a Full-time Patient Representative ...
Patient Representative (Full Time) Department: Family Practice/ Internal Medicine Location: 89 Interchange Drive, Richmond Hill, GA SouthCoast Health is looking for a Full-time Patient Representative ...
Patient Representative
Salisbury, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative
Salisbury, NC · On-site
Title: Patient Representative I Department: Patient Services Status: Non-Exempt Position Classification/Category: Clerical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Site ...
Patient Representative information
See salary details
$12.26 - $14.71
3% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$14.71 - $17.15
23% of jobs
$17.15 - $19.60
20% of jobs
The median wage is $20.32 / hr.
$19.60 - $22.05
13% of jobs
$22.05 - $24.50
12% of jobs
$24.50 - $26.94
3% of jobs
$27.10 is the 75th percentile. Wages above this are outliers.
$26.94 - $29.39
13% of jobs
$29.39 - $31.84
3% of jobs
$31.84 - $34.29
5% of jobs
$34.29 - $36.74
2% of jobs
$36.74 - $39.18
2% of jobs
$12
$22
$39
How much do patient representative jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for patient representative in the United States is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.40 per hour, depending on experience, location, and employer.
What Is a Patient Representative?
A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.
What are the key skills and qualifications needed to thrive as a Patient Representative, and why are they important?
To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.
What are patient representatives?
Patient representatives are professionals who act as liaisons between patients and healthcare providers. They help patients navigate the healthcare system, address concerns or complaints, and ensure that patients understand their rights and medical information. Patient representatives work to resolve issues, advocate for patients’ needs, and improve the overall patient experience within healthcare facilities. Their role is vital in fostering clear communication and trust between patients and medical staff.
What is the difference between Patient Representative vs Medical Secretary?
| Aspect | Patient Representative | Medical Secretary |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer healthcare-related certifications | High school diploma; medical office or administrative certifications beneficial |
| Work Environment | Hospitals, clinics, healthcare offices | Medical offices, hospitals, healthcare facilities |
| Employer & Industry Usage | Healthcare providers, hospitals, clinics | Medical practices, hospitals, healthcare organizations |
| Common Search & Comparison | Patient communication, patient advocacy, customer service in healthcare | Medical office administration, healthcare scheduling, patient records |
The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.
How does a Patient Representative typically interact with clinical and administrative teams to resolve patient concerns?
Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.
More about Patient Representative jobs
What cities are hiring for Patient Representative jobs? Cities with the most Patient Representative job openings:
Who are the top companies hiring for Patient Representative jobs? The top employers for Patient Representative jobs are:
What states have the most Patient Representative jobs? States with the most job openings for Patient Representative jobs include:
What are popular job titles related to Patient Representative jobs? For Patient Representative jobs, the most frequently searched job titles are:
Sun River Health rating
6.4
Based on 16 frontline employees who took The Breakroom Quiz
Job description
Patient Representative/Front Desk Receptionist
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Inwood Avenue - Bronx, NY site.
A Patient Representative/Front Desk Receptionist is responsible for providing patient centered care and facilitating patient access to services in a pleasant, knowledgeable efficient manner, communicating with a diverse population using well-developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job specific standards.
Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist:
- Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
- Communicates effectively with team members and patients all aspects of service.
- Responsible for telephone and mail contact with patients.
- Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
- Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
- Verifies all insurance and sets fees based on the sliding scale fee.
Minimum Education Requirement: High School diploma/GED
Minimum Work-Related Experience: 2-4 years
Job Type: Full Time
Pay: $20.00 - $23.13 per hour
What Sun River Health employees say
Pay
Benefits
Hours and flexibility
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About Sun River Health
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
1,001 - 5,000 Employees
Headquarters location
Peekskill, NY, US
Year founded
1975