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Patient Representative Jobs (NOW HIRING)

CareNow

Patient Representative

The Colony, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

CareNow

Patient Representative

Irving, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

HumanEdge

Patient Representative

Danbury, CT

Very busy cardiology practice seeking a Medical Practice Patient Representative who thrives in a fast-paced environment, can multitask effectively, learn new processes quickly, and maintain a ...

CareNow

Patient Representative

North Richland Hills, TX · On-site

Patient Representative Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed * Answers phone calls to ...

New

CareNow

Patient Representative

Mesquite, TX · On-site

Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading ...

CareNow

Patient Representative

Irving, TX · On-site

Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading ...

CareNow

Patient Representative

Little Elm, TX · On-site

Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading ...

HCA Healthcare

Patient Representative

Midlothian, VA · On-site

$15.86 - $22.99/hr

Jump-start your career as a(an) Patient Representative today with CareNow. Job Summary and Qualifications We are seeking a Patient Care Representative like you who provides expertise and is a ...

New

CareNow

Patient Representative

Franklin, TN · On-site

Jump-start your career as a(an) Patient Representative today with CareNow. Job Summary and Qualifications Seeking a Patient Care Representative like you who provides expertise and to be a champion of ...

CareNow

Patient Representative

Wylie, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

CareNow

Patient Representative

Plano, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

CareNow

Patient Representative

Lewisville, TX · On-site

Jump-start your career as a(an) Patient Representative today with CareNow. Job Summary and Qualifications We are seeking a Patient Care Representative like you who provides expertise and is a ...

CareNow

Patient Representative

Carrollton, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

CareNow

Patient Representative

Coppell, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

CareNow

Patient Representative

Denton, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

CareNow

Patient Representative

Irving, TX · On-site

Jump-start your career as a(an) Patient Representative today with CareNow. Job Summary and Qualifications We are seeking a Patient Care Representative like you who provides expertise and is a ...

CareNow

Patient Representative

Frisco, TX · On-site

Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading ...

CareNow

Patient Representative

Flower Mound, TX · On-site

Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading ...

CareNow

Patient Representative

Grand Prairie, TX · On-site

Jump-start your career as a Patient Representative today with CareNow. Job Summary and Qualifications What you will do in this role: * Checks-in patients in a timely manner. Ensures all Web Check-in ...

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All JobsPatient Representative Jobs

Patient Representative information

See salary details

$12

$22

$39

How much do patient representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient representative in the United States is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.40 per hour, depending on experience, location, and employer.

What's the easiest healthcare job to get?

A patient representative role is generally accessible with a high school diploma or equivalent and requires good communication skills. These positions often do not require extensive experience or specialized certifications, making them among the easier healthcare jobs to obtain. On-the-job training is typically provided, and the work environment is customer service-oriented within healthcare settings.

What to say to someone looking for a job?

When advising someone seeking a patient representative position, suggest they highlight their communication skills, empathy, and experience working with patients or healthcare teams. Emphasizing relevant certifications, such as customer service or healthcare training, and demonstrating a professional attitude can improve their chances. Preparing a tailored resume and practicing interview responses are also helpful steps.

What Is a Patient Representative?

A patient representative works in a medical care facility such as a doctor’s office, urgent care center, or hospital. Job duties may include checking in patients, responding to written correspondence, scheduling appointments, verifying health insurance, explaining policies or procedures, and updating patients’ medical charts. A patient representative is usually the first person patients see when they enter the health care facility, so they must provide excellent customer service to ensure patient satisfaction.

What is a patient representative?

A patient representative is a healthcare professional who acts as a liaison between patients and medical staff, helping patients understand their rights, navigate healthcare services, and address concerns. They often work in hospitals or clinics, requiring good communication skills and knowledge of healthcare policies.

What are the key skills and qualifications needed to thrive as a Patient Representative, and why are they important?

To thrive as a Patient Representative, you need strong customer service skills, knowledge of healthcare processes, and at least a high school diploma or equivalent, with some employers preferring additional training in medical administration. Familiarity with electronic health records (EHR) systems, medical billing software, and scheduling tools is often required. Outstanding communication, problem-solving abilities, and empathy help you effectively address patient concerns and resolve issues. These skills are crucial for ensuring a positive patient experience and smooth operations within healthcare facilities.

What are patient representatives?

Patient representatives are professionals who act as liaisons between patients and healthcare providers. They help patients navigate the healthcare system, address concerns or complaints, and ensure that patients understand their rights and medical information. Patient representatives work to resolve issues, advocate for patients’ needs, and improve the overall patient experience within healthcare facilities. Their role is vital in fostering clear communication and trust between patients and medical staff.

What degree do you need to be a patient representative?

A patient representative typically needs at least a high school diploma or equivalent; however, some positions may prefer or require postsecondary education such as an associate's or bachelor's degree in healthcare, communications, or a related field. Strong communication skills and knowledge of healthcare systems are also important for the role.

What is the difference between Patient Representative vs Medical Secretary?

AspectPatient RepresentativeMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office or administrative certifications beneficial
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, healthcare organizations
Common Search & ComparisonPatient communication, patient advocacy, customer service in healthcareMedical office administration, healthcare scheduling, patient records

The main difference between a Patient Representative and a Medical Secretary lies in their primary focus. Patient Representatives mainly handle patient advocacy, communication, and addressing concerns, while Medical Secretaries focus on administrative tasks like scheduling, record-keeping, and managing office operations. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

How does a Patient Representative typically interact with clinical and administrative teams to resolve patient concerns?

Patient Representatives act as crucial liaisons between patients, clinical staff, and administrative teams. They regularly communicate patient feedback, concerns, or complaints to the appropriate department and facilitate timely resolutions. This often involves coordinating with nurses, physicians, billing, and scheduling staff to ensure patient needs are met efficiently. Strong communication and problem-solving skills are essential, as Patient Representatives must advocate for patients while balancing organizational procedures and policies.
More about Patient Representative jobs
What cities are hiring for Patient Representative jobs? Cities with the most Patient Representative job openings:
Who are the top companies hiring for Patient Representative jobs? The top employers for Patient Representative jobs are:
What states have the most Patient Representative jobs? States with the most job openings for Patient Representative jobs include:
What are popular job titles related to Patient Representative jobs? For Patient Representative jobs, the most frequently searched job titles are:
Patient Representative jobs near you
Infographic showing various Patient Representative job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 71% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,810 per year, or $23 per hour.
Patient Representative

Patient Representative

CareNow

The Colony, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

CareNow Urgent Care rating

6.4

Company rating: 6.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

This position is incentive eligible.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Representative today with CareNow.

Job Summary and Qualifications

What you will do in this role:

  • Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
  • Answers phone calls to the clinic and provides information or refers questions to others as needed
  • Verifies insurance timely and accurately
  • Ensures the occupational client’s preference card is followed and occupational procedures
  • Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
  • Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

What Qualifications you will need:

  • 1 year of clinical experience in a patient care setting is preferred
  • Obtain BLS certification within 30 days of start required
  • Strong customer service skills
  • Ability to work with multiple computer programs
Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

CareNow® urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What CareNow Urgent Care employees say

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