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Patient Access Rep Jobs (NOW HIRING)

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Patient Access Representative Position Overview We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle ...

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The Patient Access Representative I (PAR I) performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. The Patient ...

Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations. Our ...

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Patient Access Representative

Conway, AR

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations. Our ...

Patient Access Representative

Berryville, AR · On-site

$13.25 - $17/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Patient Access Representative

Syracuse, NY · On-site

$19.89 - $31.85/hr

The Patient Access team is hiring a Patient Access Representative to work Full-Time, Day Shift, 6:30am-3pm; 7:00am-3:30pm . This position will include rotating weekends, holidays, and other shifts ...

Patient Access Representative

Platteville, WI · On-site

$17 - $21.50/hr

A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a "Customer ...

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Patient Access Rep information

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$12

$19

$24

How much do patient access rep jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient access rep in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What does a Patient Access Representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.
More about Patient Access Rep jobs
What cities are hiring for Patient Access Rep jobs? Cities with the most Patient Access Rep job openings:
Who are the top companies hiring for Patient Access Rep jobs? The top employers for Patient Access Rep jobs are:
What states have the most Patient Access Rep jobs? States with the most job openings for Patient Access Rep jobs include:
Infographic showing various Patient Access Rep job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Representative

Patient Access Representative

RWJBarnabas Health

Lakewood, NJ • On-site

$20.63 - $25.71/hr

Other

This job post has expired today. Applications are no longer accepted.


RWJBarnabas Health rating

7.7

Company rating: 7.7 out of 10

Based on 327 frontline employees who took The Breakroom Quiz

158th of 886 rated healthcare providers


Job description

Patient Access Representative Req #: 0000255746
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Evening
Facility: Monmouth Medical Center - Southern Campus
Department: Emergency Dept Access Service
Pay Range: $20.63 - $25.71 per hour
Location:
600 River Road, Lakewood, NJ 08701

Job Title: Patient Access Representative

Location: MMC Southern Campus

Department Name: Emergency Dept Access Service

Req #: 0000255746

Status: Hourly

Shift: Evening

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

ob Overview:

The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient's demographic and insurance information, and utilizes the technology available to complete the registration.

Qualifications:

Required:

  • High School Diploma required

Preferred:

  • Customer service experience
  • Patient Access experience preferred
  • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
  • Medical terminology and computer skills

Scheduling Requirements:

  • FT
  • Evening
  • Rotating weekends and holidays

Essential Functions

  • Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015