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Patient Access Rep Jobs (NOW HIRING)

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Hendrick Medical Center

Patient Access Rep

Abilene, TX

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

Mercy

Patient Access Representative

Rogers, AR

$16.25 - $20.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Pacer Group

Patient Access Representative

Los Angeles, CA

$18.50 - $23.75/hr

Patient Access Representative Location: West Hollywood, CA 90048 Duration: 13 Weeks Shift: Day 5x8-Hour (08:00AM - 05:00PM) days and weekend requirements XXXX: XXXX/hr. Position Summary: * The ...

Conway Regional

Patient Access Representative

Conway, AR

$15 - $19.25/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

Hendrick Health

Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

JOB SUMMARY The Patient Access Representative is able to schedule primary and specialty office visits appropriately, as well as keeping location instructions, patient demographics and insurance ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

lri

Patient Access Representative

Syracuse, NY · On-site

$21 - $23/hr

Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations. Our ...

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How much do patient access rep jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for patient access rep in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What does a Patient Access Representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.
More about Patient Access Rep jobs
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What are popular job titles related to Patient Access Rep jobs? For Patient Access Rep jobs, the most frequently searched job titles are:
Patient Access Rep jobs near you
Infographic showing various Patient Access Rep job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Representative

Patient Access Representative

Springhill Medical Center

Mobile, AL

$17 - $21.75/hr

Other

Posted 28 days ago

Springhill Medical Center (Alabama) rating

5.7

Company rating: 5.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

861st of 994 rated hospitals

Job description

Patient Access Representative

We are looking for a Patient Access Representative to be the first point of contact for patients and assist them in obtaining medical care. The Patient Access Representative's responsibilities include collecting patient details, preparing admission documentation, explaining policies and procedures, and handling patient queries, concerns, and complaints. To be successful as a Patient Access Representative you should be able to perform administrative tasks with high efficiency and always maintain a positive and professional demeanor. Ultimately, a top Patient Access Representative is compassionate and committed to helping people.

Various locations/shifts:

  • Pre-Registration- (Monday- Friday at the Cody Rd. location)
  • Front Registration- (Rotating weekdays, weekends, and holidays)
  • ER Registration- (Rotating weekdays, weekends, and holidays)

Pre-Employment Requirements:

  • We are a drug free facility. Passing a pre-employment drug screening is required.

Education Requirements:

  • Validation of a High school diploma/GED required.

Patient Access Representative Requirements:

  • Experience in a clerical position preferred.
  • Knowledge of medical terminology and insurance plans is beneficial.
  • Strong administrative and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and maintain strong attention to detail.
  • Compassionate and patient.
  • Professional demeanor.
  • Must be willing to float to different areas of the hospital and/or Cody Rd. to accommodate the business needs of the department and organization.

Patient Access Representative Responsibilities:

  • Greeting patients and their caregivers on arrival.
  • Collecting information such as patient details and insurance information.
  • Preparing patient admission documentation.
  • Entering information into databases and maintaining accurate records.
  • Relaying information to relevant staff members.
  • Providing patients with insurance and payment information.
  • Dealing with patient questions, concerns, and issues.
  • Performing general administrative tasks.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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