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Patient Access Rep Jobs in Michigan (NOW HIRING)

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Patient Access Representative

Marquette, MI ยท On-site

$16.75 - $21.25/hr

No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or ...

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Patient Access Representative

Mount Pleasant, MI ยท On-site

$16 - $20.25/hr

Under minimum direction, the Patient Access Representative is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance ...

Patient Access Representative - Vascular

Lansing, MI ยท On-site

$17.50 - $22.25/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

Patient Access Representative - Vascular

Lansing, MI ยท On-site

$17.50 - $22.25/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

Patient Access Representative - Cardiology

Lansing, MI ยท On-site

$17.50 - $22.25/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

Patient Access Representative - Cardiology

Lansing, MI ยท On-site

$17.50 - $22.25/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

Patient Access Representative - Cardiology

Lansing, MI ยท On-site

$17.50 - $22.25/hr

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial ...

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Patient Access Rep information

See Michigan salary details

$10

$16

$20

How much do patient access rep jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for patient access rep in Michigan is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What does a Patient Access Representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.
What cities in Michigan are hiring for Patient Access Rep jobs? Cities in Michigan with the most Patient Access Rep job openings:
Infographic showing various Patient Access Rep job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,530 per year, or $16.6 per hour.

Patient Access Representative

Insight

Warren, MI โ€ข On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Job Summary:
Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction.
Benefits for our Full Time Team Members:
  • Comprehensive health, dental, and vision insurance coverage
  • Paid time off, including vacation, holidays, and sick leave
  • 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
  • Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
  • Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Duties:
  • Travel position
  • Greets and interacts with patients in a friendly and polite manner
  • Provides solutions for customers; troubleshoots as needed
  • Perform data entry through Electronic Medical Record system.
  • Maintain medical records and patient confidentiality
  • Perform insurance verification as needed and directed
  • Answer phone calls in a friendly and helpful manner
  • Register patients and schedule appointments as directed
  • Ability to multitask and move between responsibilities in fluid manner
  • Adheres to departments standards and PolicyStat policies
  • Other duties as assigned

Qualifications:
  • Able to provide eligibility for employment for any U.S. employer
  • High school diploma or general education degree (GED) required
  • Associate's or Bachelor's Degree in Business or related field desired
  • 6 months of relevant customer service experience preferred
  • Previous experience performing insurance verification is a plus
  • Ability to maintain a high level of confidentiality and professionalism at all times
  • Detailed oriented, conscientious and committed to precision in work results
  • Ability to relate to and work effectively with a wonderfully diverse populace
  • Exceptional phone and interpersonal skills
  • Proficiency with computers, preferably strong typing and desktop navigational skills
  • Ability to multitask and move between responsibilities in fluid manner
  • Ability to independently problem solve
  • Great data entry skills
  • Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards
  • Friendly, empathetic & respectful
  • Reliable in work results, timeliness & attendance
  • Able to work in a fast-paced, and stressful environment while maintaining positive energy
  • Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance
  • Committed to contributing to a positive environment, even in rapidly changing circumstances
  • Is aware of standards and performs in accordance with them

Insight is an equal opportunity employer and values workplace diversity!