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Patient Access Rep Jobs in Michigan (NOW HIRING)

Insight

Patient Access Representative

Flint, MI · On-site

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Flint, MI · On-site

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Flint, MI · On-site

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Dearborn, MI

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Dearborn, MI · On-site

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Dearborn, MI

$16 - $20.25/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Flint, MI

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

$16.25 - $20.75/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Flint, MI

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

Insight

Patient Access Representative

Flint, MI

$16.75 - $21.50/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access ...

McLaren

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

Under minimum direction, the Patient Access Representative is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance ...

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How much do patient access rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient access rep in Michigan is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent (with some employers preferring healthcare experience). Familiarity with healthcare management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help provide outstanding customer service and manage sensitive patient information. These skills ensure accurate patient data entry, efficient patient flow, and a positive experience for patients and healthcare providers.

What are some common challenges faced by Patient Access Representatives, and how can they be managed effectively?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and ensuring accurate data entry under time constraints. To manage these effectively, it's important to develop strong organizational skills, maintain clear communication with patients and healthcare staff, and stay up-to-date with hospital policies and insurance requirements. Many facilities provide ongoing training and support to help staff navigate these challenges and ensure a positive patient experience.

What does a Patient Access Representative do?

A Patient Access Representative is responsible for greeting patients, verifying their personal and insurance information, registering them for medical services, and assisting with scheduling appointments. They act as a liaison between patients, medical staff, and insurance companies to ensure smooth intake and billing processes. Their role is essential for maintaining accurate patient records and providing excellent customer service in healthcare settings.

What is the difference between Patient Access Rep vs Medical Secretary?

AspectPatient Access RepMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, record keeping
Industry UsageHealthcare, patient servicesHealthcare, administrative support

While both roles work in healthcare settings, Patient Access Reps focus on patient registration and insurance, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Patient Access Rep jobs in Michigan? For Patient Access Rep jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Patient Access Rep jobs in Michigan look for? The top searched job categories for Patient Access Rep jobs in Michigan are:
What cities in Michigan are hiring for Patient Access Rep jobs? Cities in Michigan with the most Patient Access Rep job openings:
What are popular job titles related to Patient Access Rep jobs in MI? For Patient Access Rep jobs in MI, the most frequently searched job titles are:
Patient Access Rep jobs near you

Patient Access Representative

McLaren Medical Group

Mount Pleasant, MI

$16 - $20.25/hr

Other

Posted 7 days ago

Job description

Patient Access Representative

Under minimum direction, the Patient Access Representative is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required. The Patient Access Representative is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Essential Functions and Responsibilities:

  • Completes all assigned tasks and responsibilities of Patient Access Representative accurately and in a timely manner.
  • Responds promptly, professionally and courteously to all customers' needs.
  • Cooperates and communicates effectively with all McLaren Health Care team members.
  • Contributes to continuous quality improvement efforts.
  • Completes complex tasks accurately and timely. May seek guidance and direction from Rep III and Supervisor as needed for complex assignments.
  • Organizes time and prioritizes effectively.
  • Practices cost effective measures.
  • Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.
  • Complies with HIPAA regulations and Patient Bill of Rights.
  • Flexes to meet department needs and objectives.
  • Follows all safety and health standards.
  • Answers and screens outside calls, relays calls to the proper Department, transfers and/or holds calls when necessary.
  • Answers and screens in-house requests for pages, outside lines, and to complete calls for patients who may need assistance.
  • Pages doctors and authorized personnel over the overhead paging system as well as encodes pocket pagers, as requested.
  • Informs appropriate personnel of disaster and fire drills and other Hospital function by announcing them over the intercom, as requested according to overhead paging policy.
  • Maintains file of Hospital personnel and Departments by name and extension numbers as well as phone numbers of Hospitals within the area.
  • Receives disaster information, notifies proper personnel and Departments. Signals all clear when appropriate.
  • Directs visitors, salesman, doctors, outpatient, etc., to proper location as needed.
  • Maintains on-call lists.
  • Monitors Hospital entrance at night and notifies appropriate nursing personnel when necessary.
  • Observes strategic locations of Hospital by security cameras and notifies management of discrepancies observed.
  • Acts as the primary contact for Lost and Found items.
  • Other duties as assigned or when necessary to maintain efficient operation of the department and the company as a whole.

Required:

  • High School Diploma or GED
  • Minimum of 2 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience.
  • Skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

  • Certification in medical billing, coding, or equivalent job specific certification
  • Working knowledge of CPT, HCPCS, and ICD-10
  • Three years' experience in progressively more responsible finance and/or healthcare revenue cycle functions

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