Admitting Representative
West Branch, MI · On-site
Preferred Associates degree or Certified Healthcare Access Associate (CHAA) certification through National Association of Healthcare Access Management (NAHAM). PHYSICAL/MENTAL REQUIREMENTS AND ...
Admitting Representative
West Branch, MI · On-site
Preferred Associates degree or Certified Healthcare Access Associate (CHAA) certification through National Association of Healthcare Access Management (NAHAM). PHYSICAL/MENTAL REQUIREMENTS AND ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL ...
CHAA certification preferred. * MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. * An employee may be required to ...
CHAA certification preferred. * MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. * An employee may be required to ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. Physical/Mental Requirements and Typical ...
Admitting Representative
Clare, MI · On-site
Certified Healthcare Access Associate (CHAA) certification preferred. One year experience working with insurance, registration and collections preferred. Physical/Mental Requirements and Typical ...
CHAA certification preferred. * MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. * An employee may be required to ...
CHAA certification preferred. * MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. * An employee may be required to ...
CHAA certification preferred. * MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. * An employee may be required to ...
CHAA certification preferred. * MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. * An employee may be required to ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Tawas City, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Tawas City, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Midland, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft ® Windows. An employee may be required to participate in ...
Admitting Representative
Standish, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft • Windows. An employee may be required to participate ...
Admitting Representative
Standish, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft • Windows. An employee may be required to participate ...
Admitting Representative
Tawas City, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Tawas City, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Tawas City, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Tawas City, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Gladwin, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Admitting Representative
Gladwin, MI · On-site
CHAA certification preferred. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in ...
Chaa Certification information
See Michigan salary details
$27.5K - $34.1K
6% of jobs
$39K is the 25th percentile. Wages below this are outliers.
$34.1K - $40.7K
25% of jobs
$40.7K - $47.3K
13% of jobs
The median wage is $53.4K / yr.
$47.3K - $53.9K
6% of jobs
$53.9K - $60.5K
4% of jobs
$60.5K - $67.2K
12% of jobs
$67.2K - $73.8K
6% of jobs
$76.2K is the 75th percentile. Wages above this are outliers.
$73.8K - $80.4K
6% of jobs
$80.4K - $87K
8% of jobs
$87K - $93.6K
7% of jobs
$93.6K - $100.2K
5% of jobs
$27.5K
$62.4K
$100.2K
How much do chaa certification jobs pay per year?
As of Aug 9, 2026, the average yearly pay for chaa certification in Michigan is $62,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $80,200.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the CHAA certification position, and why are they important?
To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.
What are the typical daily responsibilities for someone with a CHAA certification?
Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.
What is a CHAA certification?
A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.
What are popular job titles related to Chaa Certification jobs in Michigan? For Chaa Certification jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chaa Certification jobs in Michigan look for? The top searched job categories for Chaa Certification jobs in Michigan are:
What cities in Michigan are hiring for Chaa Certification jobs? Cities in Michigan with the most Chaa Certification job openings:
MyMichigan Health rating
6.5
Based on 183 frontline employees who took The Breakroom Quiz
605th of 887 rated healthcare providers
Job description
Summary
The Admitting Representative is responsible to greet, interview and gather information from each patient providing high level customer service while facilitating accurate and timely completion of registration and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. Representative must verify insurance, benefits, coverage & eligibility. May obtain or verify insurance authorizations for scheduled & unscheduled services. Acquires necessary signatures on financial agreements, consents and admission agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure. Responsible for entering complete and accurate data utilizing computer technology. Acts as liaison between patients, financial counselors and hospital patient accounting; insures that all state, federal, CMS, and MyMichigan Health policies and procedures are followed. A primary function of this position will be to perform point-of-service collections of co-pay and deductible amounts from patients in a diplomatic and customer focused manner. This position must be able to work in a team atmosphere and have good communication skills.
Responsibilities
(70%)* Schedules/Registers/Pre-Registers patients accurately and completely
(15%)* Works assigned reports/work queues
(10%)* Obtains required pre-authorization information when needed/required
(5%)* Interfaces with patient care departments to provide information regarding Patient Access
OTHER DUTIES AND RESPONSIBILITIES:
Perform inpatient admission functions, including direct admits and emergency department admissions. May include Switchboard, central scheduling, or surgical boarding clerk cross training and duties.
Collects patient demographics to complete a registration accurately including documentation of MSPQ information for Medicare patients.
Uses available tools to verify patient identification and insurance eligibility.
Carries our special projects as assigned by Supervisor.
All other duties as assigned.
Certifications and Licensures
N/A
Required Education
High school diploma or GED is required
Other Information
EXPERIENCE, TRAINING AND SKILLS:
Preferred Associates degree or Certified Healthcare Access Associate (CHAA) certification through National Association of Healthcare Access Management (NAHAM).
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Equivalent Experience and Other Comments (Education)
The Admitting Representative is responsible to greet, interview and gather information from each patient providing high level customer service while facilitating accurate and timely completion of registration and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. Representative must verify insurance, benefits, coverage & eligibility. May obtain or verify insurance authorizations for scheduled & unscheduled services. Acquires necessary signatures on financial agreements, consents and admission agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure. Responsible for entering complete and accurate data utilizing computer technology. Acts as liaison between patients, financial counselors and hospital patient accounting; insures that all state, federal, CMS, and MyMichigan Health policies and procedures are followed. A primary function of this position will be to perform point-of-service collections of co-pay and deductible amounts from patients in a diplomatic and customer focused manner. This position must be able to work in a team atmosphere and have good communication skills.
Responsibilities
(70%)* Schedules/Registers/Pre-Registers patients accurately and completely
(15%)* Works assigned reports/work queues
(10%)* Obtains required pre-authorization information when needed/required
(5%)* Interfaces with patient care departments to provide information regarding Patient Access
OTHER DUTIES AND RESPONSIBILITIES:
Perform inpatient admission functions, including direct admits and emergency department admissions. May include Switchboard, central scheduling, or surgical boarding clerk cross training and duties.
Collects patient demographics to complete a registration accurately including documentation of MSPQ information for Medicare patients.
Uses available tools to verify patient identification and insurance eligibility.
Carries our special projects as assigned by Supervisor.
All other duties as assigned.
Certifications and Licensures
N/A
Required Education
High school diploma or GED is required
Other Information
EXPERIENCE, TRAINING AND SKILLS:
Preferred Associates degree or Certified Healthcare Access Associate (CHAA) certification through National Association of Healthcare Access Management (NAHAM).
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Equivalent Experience and Other Comments (Education)
What MyMichigan Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom