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Patient Account Representative Jobs in Michigan (NOW HIRING)

US Physical Therapy

Patient Account Representative

Big Rapids, MI · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Big Rapids team. Your role ...

New

Harris

$16.25 - $21.50/hr

Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines. Receives telephone ...

MyMichigan Health

Patient Account Representative

Midland, MI · On-site

$15.50 - $20.50/hr

This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the ...

MyMichigan Health

Patient Account Representative

Midland, MI · On-site

$15.50 - $20.50/hr

This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the ...

MyMichigan Health

Patient Account Representative

Midland, MI · On-site

$15.50 - $20.50/hr

This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the ...

McLaren

Patient Account Representative III

Shelby, MI · On-site

$16 - $21/hr

Under general direction, the Patient Accounting Representative III is responsible for completing ... Reviews, updates, and maintains patient accounts to support accurate billing, payment posting ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Billing/ Follow-up Rep Facility is expected to perform assignment tasks within the quality and ... Performs necessary maintenance to patient accounts in the billing and claims editing systems.

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Billing/ Follow-up Rep Facility is expected to perform assignment tasks within the quality and ... Performs necessary maintenance to patient accounts in the billing and claims editing systems.

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Billing/ Follow-up Rep Facility is expected to perform assignment tasks within the quality and ... Performs necessary maintenance to patient accounts in the billing and claims editing systems.

UHS

PATIENT ACCOUNTS REP/CASH POSTER

Dearborn, MI · On-site

$16.75 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities Patient Account Rep/Cash Poster Metropolitan Behavioral Health (a UHS Facility) A growing 144-bed behavioral health facility - Metropolitan Behavioral Hospital provides a full ...

UHS

PATIENT ACCOUNTS REP

Augusta, MI · On-site

$16.25 - $21.50/hr

Qualifications The Patient Accounts Representative is responsible for coordinating the collection of patient out-of-pocket expenses in a timely, effective and efficient manner. Essential Duties and ...

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Patient Account Representative information

See Michigan salary details

$10

$18

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How much do patient account representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient account representative in Michigan is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Michigan?

The most popular types of Patient Account Representative jobs in Michigan are:

What are popular job titles related to Patient Account Representative jobs in Michigan?

For Patient Account Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Michigan look for?

The top searched job categories for Patient Account Representative jobs in Michigan are:

What are popular job titles related to Patient Account Representative jobs in MI?

For Patient Account Representative jobs in MI, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,829 per year, or $18.7 per hour.

Patient Account Representative

US Physical Therapy

Big Rapids, MI • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday

New

U.S. Physical Therapy rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description

U.S. Physical Therapy, Inc. ("USPh"), founded in 1990, is a publicly held company that operates 700+ outpatient physical and/or occupational therapy clinics in 44 states. As one of the largest publicly traded, pure-play operators of outpatient physical and occupational therapy clinics, we are currently experiencing an exhilarating period of growth. Our clinics provide pre-and post-operative care for various orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers, and preventative care.

Job Description

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Big Rapids team. Your role will be critical in our billing and claims department, and you will be asked to facilitate procedural requirements, including data elements, insurance verification, authorization for services, and collections for all patient portions, including prior balances.

Responsibilities:

  • Work closely with patients to resolve billing and payment issues.
  • Research and resolve discrepancies in patient accounts.
  • Process payments and refunds.
  • Review and update patient insurance information.
  • Communicate with insurance companies to obtain prior authorizations and verify coverage.
  • Follow up on unpaid claims and denials.
  • Maintain accurate and up-to-date patient account information.
  • Provide excellent customer service to patients and healthcare providers.
  • Collaborate with other departments to improve processes and ensure timely reimbursement.
  • Maintain knowledge of current insurance regulations and coding requirements.
Qualifications
  • High school diploma or equivalent required
  • 1-2 years of experience in medical billing and collections a plus
  • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies a plus
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office, Waystar,  and other computer programs
Additional Information

Benefits:

  • Competitive compensation
  • Front Office Monthly Incentive based on meeting metrics
  • Excellent benefits package including 401k, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive.

What U.S. Physical Therapy employees say

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