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How much do patient accounts representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient accounts representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

How to become a patient accounts representative?

To become a patient accounts representative, candidates typically need a high school diploma or equivalent and should develop skills in medical billing, coding, and customer service. Many employers prefer candidates with experience using billing software and knowledge of healthcare regulations such as HIPAA. Certification programs in medical billing and coding can enhance job prospects and demonstrate expertise in the field.

How does a patient accounts representative typically interact with other departments within a healthcare facility?

Patient Accounts Representatives regularly collaborate with departments such as billing, medical records, and patient services to ensure accurate processing of patient accounts. They often communicate with clinical staff to verify procedure codes and with insurance coordinators to resolve coverage or claim issues. This cross-departmental teamwork is essential to address discrepancies quickly and provide patients with clear, timely information regarding their accounts.

What are the key skills and qualifications needed to thrive as a patient accounts representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and coding tools such as ICD-10 and CPT is often required. Strong attention to detail, effective communication, and problem-solving abilities help you manage patient inquiries and resolve account discrepancies. These skills ensure accurate processing of patient accounts, timely reimbursements, and high-quality customer service in a healthcare environment.

What is the difference between Patient Accounts Representative vs Medical Billing Specialist?

AspectPatient Accounts RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingPreparing and submitting insurance claims, coding, reimbursement processing
Common UsageHospitals, clinics, healthcare providersBilling companies, healthcare organizations

While both roles involve financial aspects of healthcare, the Patient Accounts Representative primarily handles patient interactions and account management, whereas the Medical Billing Specialist focuses on insurance claims and reimbursement processes. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and focus areas.

What is a patient accounts representative?

Patient Accounts Representatives are healthcare professionals responsible for managing patient billing, payments, and financial records within medical facilities. They communicate with patients about their accounts, process insurance claims, handle billing inquiries, and ensure accurate and timely collection of payments. Their role is essential for maintaining the financial health of medical organizations and providing patients with clear information about their financial responsibilities.
More about Patient Accounts Representative jobs
What cities are hiring for Patient Accounts Representative jobs? Cities with the most Patient Accounts Representative job openings:
Who are the top companies hiring for Patient Accounts Representative jobs? The top employers for Patient Accounts Representative jobs are:
What states have the most Patient Accounts Representative jobs? States with the most job openings for Patient Accounts Representative jobs include:
What are popular job titles related to Patient Accounts Representative jobs? For Patient Accounts Representative jobs, the most frequently searched job titles are:
Patient Accounts Representative jobs near you
Infographic showing various Patient Accounts Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Accounts Representative

H2 Health

Jacksonville, FL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

H2 Health rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Patient Accounts Representative H2 Health 484 Riverside Ave, Jacksonville, FL 32202
At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you'll be a key player in supporting our mission to deliver seamless, patient-centered care.
Your Role:
As a Patient Accounts Representative, you'll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
    • Review and process claims for accuracy and completeness before submission
    • Monitor accounts receivable, follow up on unpaid claims, and resolve denials
    • Communicate with patients regarding their accounts, balances, and insurance benefits
    • Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
    • Maintain patient account records with integrity, confidentiality, and attention to detail

Requirements
  • High school diploma or equivalent; coursework in healthcare billing or finance preferred
  • At least 1 year of experience in medical billing, collections, or patient accounts
  • Strong understanding of insurance claims, EOBs, and reimbursement procedures
  • Familiarity with EMR/EHR systems and office software
  • Excellent communication, organization, and problem-solving skills
  • Ability to handle sensitive financial and medical information with discretion

Join our dynamic team and make a meaningful impact in the healthcare field!
Benefits
Why H2 Health?
We're more than a workplace, we're a community.
  • Competitive hourly pay $17.00 - $19.00 per hour
  • Full benefits: medical, dental, vision, and 401(k) with match
  • PTO, paid holidays, and company-paid life insurance
  • Growth opportunities in healthcare administration and operations
  • Work-life balance with flexible scheduling options
  • Supportive, clinician-led team culture
  • Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

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