ZipRecruiter

Log In

1

Patient Accounts Representative Jobs (NOW HIRING)

UHS

PATIENT ACCOUNTS REP

Streamwood, IL · On-site

$19.45 - $29.17/hr

Responsibilities PATIENT ACCOUNT REPRESENTATIVE FULL TIME The Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by ...

UHS

PATIENT ACCOUNTS REP

Ocala, FL · On-site

$15.75 - $20.75/hr

The Patient Accounts Rep tasks will include maintaining records in patient accounting, insurance reimbursement and billing and collection processing. The employee will be responsible for verifying ...

next page

Showing results 1-20

All JobsPatient Accounts Representative Jobs

Patient Accounts Representative information

See salary details

$11

$21

$28

How much do patient accounts representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient accounts representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

How does a Patient Accounts Representative typically interact with other departments within a healthcare facility?

Patient Accounts Representatives regularly collaborate with departments such as billing, medical records, and patient services to ensure accurate processing of patient accounts. They often communicate with clinical staff to verify procedure codes and with insurance coordinators to resolve coverage or claim issues. This cross-departmental teamwork is essential to address discrepancies quickly and provide patients with clear, timely information regarding their accounts.

What healthcare jobs pay over $100k per year?

Patient Accounts Representatives typically earn below $100,000 annually, but higher-paying healthcare roles such as healthcare administrators, medical directors, and specialized physicians often exceed this threshold. Advanced positions usually require additional education, certifications, or extensive experience in healthcare management or clinical specialties.

What does a patient account representative do?

A patient account representative manages patient billing and financial records, processes payments, verifies insurance coverage, and resolves billing issues. They often use billing software and require strong communication skills to interact with patients and insurance companies effectively.

What are the key skills and qualifications needed to thrive as a Patient Accounts Representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and coding tools such as ICD-10 and CPT is often required. Strong attention to detail, effective communication, and problem-solving abilities help you manage patient inquiries and resolve account discrepancies. These skills ensure accurate processing of patient accounts, timely reimbursements, and high-quality customer service in a healthcare environment.

What jobs make $3,000 a month without a degree?

A Patient Accounts Representative can earn around $3,000 or more per month, especially with experience and strong administrative or billing skills. Many roles in healthcare billing, administrative support, or customer service also offer similar salaries without requiring a college degree, often requiring on-the-job training or certifications. These jobs typically involve office work, data entry, and familiarity with billing software or electronic health records.

What is the difference between Patient Accounts Representative vs Medical Billing Specialist?

AspectPatient Accounts RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingPreparing and submitting insurance claims, coding, reimbursement processing
Common UsageHospitals, clinics, healthcare providersBilling companies, healthcare organizations

While both roles involve financial aspects of healthcare, the Patient Accounts Representative primarily handles patient interactions and account management, whereas the Medical Billing Specialist focuses on insurance claims and reimbursement processes. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and focus areas.

What are Patient Accounts Representatives?

Patient Accounts Representatives are healthcare professionals responsible for managing patient billing, payments, and financial records within medical facilities. They communicate with patients about their accounts, process insurance claims, handle billing inquiries, and ensure accurate and timely collection of payments. Their role is essential for maintaining the financial health of medical organizations and providing patients with clear information about their financial responsibilities.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational skills in patient communication, administrative tasks, and medical record management. It can serve as a stepping stone to more advanced healthcare careers, but may require certification or training programs. The job typically involves working in a clinical or medical office environment with regular hours and basic computer skills.
More about Patient Accounts Representative jobs
What cities are hiring for Patient Accounts Representative jobs? Cities with the most Patient Accounts Representative job openings:
Who are the top companies hiring for Patient Accounts Representative jobs? The top employers for Patient Accounts Representative jobs are:
What states have the most Patient Accounts Representative jobs? States with the most job openings for Patient Accounts Representative jobs include:
What are popular job titles related to Patient Accounts Representative jobs? For Patient Accounts Representative jobs, the most frequently searched job titles are:
Patient Accounts Representative jobs near you
Infographic showing various Patient Accounts Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Accounts Representative

Patient Accounts Representative

FirstHealth of the Carolinas, Inc.

Pinehurst, NC • On-site

$14.75 - $19.25/hr

Full-time

Posted 10 days ago

FirstHealth of the Carolinas rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

327th of 886 rated healthcare providers

Job description

Overview

The Patient Accounts Representative is responsible for delivering exceptional customer service in all interactions, handling patient account inquiries from patients, families, and insurance companies, and resolving concerns whenever possible. This role actively promotes MyChart usage, manages incoming calls with efficiency while maintaining low abandonment rates, and completes rotator tasks as scheduled. Additionally, the Patient Accounts Representative ensures accurate account status and insurance coverage updates to facilitate timely billing while addressing MyChart CRM requests daily.

Responsibilities

  • Provide superior customer service in all interactions

  • Answer telephone calls from patients, families, and insurance companies regarding patient accounts

  • Resolve patient concerns when possible and refer accounts for additional follow-up if needed

  • Promote MyChart usage with every call

  • Rotate out of the ACD System weekly to complete assigned rotator tasks

  • Maintain a minimum daily call handling rate of 48 calls per day

  • Keep abandoned call rate below 5%

  • Resolve all MyChart CRM requests daily and notify supervisor of any unresolved requests

  • Ensure correct account status based on obtained or received information

  • Add, remove, or resequence insurance coverages to ensure proper and timely billing

Qualifications

  • High school diploma required

  • Two years in a medical-related field preferred but not required

Additional Skills:

  • Basic office computer skills

  • Knowledge of health/medical insurance

  • Understanding of medical terminology

  • Basic proficiency in Microsoft Office Suite

  • Familiarity with email and calendar software

  • Strong attention to detail and prioritization skills

  • Effective time management to complete tasks efficiently

Employment Type: FULL_TIME

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

View All FirstHealth Jobs

Apply