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Patient Financial Representative Jobs (NOW HIRING)

Medix

Patient Financial Representative

Temecula, CA · On-site

$24 - $26/hr

Job Summary Our client is seeking a Patient Financial Representative who will be essential in managing financial counseling and account resolution, insurance coordination, and administrative ...

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How much do patient financial representative jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient financial representative in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What are Patient Financial Representatives?

Patient Financial Representatives are professionals who help patients understand and manage the financial aspects of their healthcare. They assist with billing questions, insurance claims, payment plans, and provide cost estimates for medical services. Their role is to serve as a liaison between patients, healthcare providers, and insurance companies to ensure that billing issues are resolved efficiently and patients are aware of their financial responsibilities. They play a key part in helping patients navigate complex medical billing systems and in ensuring healthcare organizations receive timely payments.

What is the difference between Patient Financial Representative vs Medical Billing Specialist?

AspectPatient Financial RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions

Both roles work within healthcare finance, focusing on patient accounts and billing. The Patient Financial Representative interacts directly with patients to explain bills and collect payments, while the Medical Billing Specialist handles the technical side of submitting claims and coding. Understanding these differences helps job seekers find the right position in healthcare finance.

What are some common challenges Patient Financial Representatives face when working with patients regarding billing and insurance issues?

Patient Financial Representatives often encounter challenges such as explaining complex billing statements, navigating insurance coverage limitations, and assisting patients who may be stressed or frustrated by their financial responsibilities. Success in this role requires strong communication skills, patience, and a thorough understanding of healthcare billing processes. Representatives frequently work closely with clinical staff, insurance companies, and patients to resolve discrepancies and ensure accurate billing, making teamwork and adaptability essential.

What are the key skills and qualifications needed to thrive as a Patient Financial Representative, and why are they important?

To thrive as a Patient Financial Representative, you need strong knowledge of medical billing, health insurance processes, and basic accounting, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and industry certifications such as Certified Revenue Cycle Specialist (CRCS) are typically required. Excellent communication, attention to detail, and problem-solving skills help in managing patient inquiries and resolving billing issues. These skills are essential for ensuring accurate billing, timely collections, and positive patient experiences within healthcare organizations.
More about Patient Financial Representative jobs
What cities are hiring for Patient Financial Representative jobs? Cities with the most Patient Financial Representative job openings:
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What states have the most Patient Financial Representative jobs? States with the most job openings for Patient Financial Representative jobs include:
What job categories do people searching Patient Financial Representative jobs look for? The top searched job categories for Patient Financial Representative jobs are:
What are popular job titles related to Patient Financial Representative jobs? For Patient Financial Representative jobs, the most frequently searched job titles are:
Patient Financial Representative jobs near you
Infographic showing various Patient Financial Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Patient Financial Representative

Patient Financial Representative

BayCare Health System

Oldsmar, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

BayCare Health System rating

7.5

Company rating: 7.5 out of 10

Based on 398 frontline employees who took The Breakroom Quiz

231st of 886 rated healthcare providers

Job description

Join BayCare as a Patient Financial Representative 🏥
Why BayCare?
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Position Details:
  • Location: Remote (must reside in Florida)
  • Status: Full-time
  • Shift: 8:00 AM to 4:30 PM
  • Days: Monday through Friday

This Patient Financial Representative II opportunity is a full-time remote position. Team members must reside in Florida.
Responsibilities:
The Patient Financial Representative II performs patient accounting functions including billing, collections, customer service, and cash applications, documents patient account activity, responds to customer billing inquiries, posts payments, implements billing guideline changes and identifies trends at a payer specific level, applies federal and state guidelines to collection efforts, interprets and follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance, performs other duties as assigned.
Specific Skills:
  • Customer service skills
  • Administrative and clerical skills
  • Organizational skills
  • Knowledge of regulatory standards appropriate to position
  • Medical terminology use and understanding
  • Written and verbal communication skills
  • Work with a team
  • Computer skills appropriate to position

Certifications and Licensures
No certifications or licensure required
Education
High school diploma or equivalent required
Experience
Two years of patient accounts experience or two years of experience in a related field required
Total Rewards & Benefits
• Medical, dental, and vision insurance
• Paid time off
• Tuition assistance
• 401(k) match with additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts
Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.

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