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Patient Financial Representative Jobs (NOW HIRING)

Medix

Patient Financial Representative

Snellville, GA · On-site

$20 - $24/hr

Job Summary Our client is seeking a Patient Financial Representative responsible for interviewing patients and/or family members to secure information concerning insurance coverage, eligibility, and ...

BayCare Health System

Patient Financial Rep II

Largo, FL · On-site

$14.75 - $16/hr

Flexible between Monday - Friday This Patient Financial Representative II opportunity is PRN (non-benefit eligible/ as needed) position requiring onsite work in Largo, FL for 8-10 hours weekly. This ...

BayCare Health System

Patient Financial Rep II

Clearwater, FL · On-site +1

$16 - $17.25/hr

Join BayCare as a Patient Financial Representative II 🏥 Job Details * Location: Remote role with quarterly in-office meetings required * Facility: BayCare Health System, CBO Govt Collection - BCHS

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How much do patient financial representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient financial representative in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What are Patient Financial Representatives?

Patient Financial Representatives are professionals who help patients understand and manage the financial aspects of their healthcare. They assist with billing questions, insurance claims, payment plans, and provide cost estimates for medical services. Their role is to serve as a liaison between patients, healthcare providers, and insurance companies to ensure that billing issues are resolved efficiently and patients are aware of their financial responsibilities. They play a key part in helping patients navigate complex medical billing systems and in ensuring healthcare organizations receive timely payments.

What is the difference between Patient Financial Representative vs Medical Billing Specialist?

AspectPatient Financial RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions

Both roles work within healthcare finance, focusing on patient accounts and billing. The Patient Financial Representative interacts directly with patients to explain bills and collect payments, while the Medical Billing Specialist handles the technical side of submitting claims and coding. Understanding these differences helps job seekers find the right position in healthcare finance.

What are some common challenges Patient Financial Representatives face when working with patients regarding billing and insurance issues?

Patient Financial Representatives often encounter challenges such as explaining complex billing statements, navigating insurance coverage limitations, and assisting patients who may be stressed or frustrated by their financial responsibilities. Success in this role requires strong communication skills, patience, and a thorough understanding of healthcare billing processes. Representatives frequently work closely with clinical staff, insurance companies, and patients to resolve discrepancies and ensure accurate billing, making teamwork and adaptability essential.

What are the key skills and qualifications needed to thrive as a Patient Financial Representative, and why are they important?

To thrive as a Patient Financial Representative, you need strong knowledge of medical billing, health insurance processes, and basic accounting, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health record (EHR) systems, and industry certifications such as Certified Revenue Cycle Specialist (CRCS) are typically required. Excellent communication, attention to detail, and problem-solving skills help in managing patient inquiries and resolving billing issues. These skills are essential for ensuring accurate billing, timely collections, and positive patient experiences within healthcare organizations.
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Patient Financial Representative jobs near you
Infographic showing various Patient Financial Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Patient Financial Representative

Patient Financial Representative

Signature Health Inc

OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Job Type
Full-time
Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:
  • Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
  • Robust earned paid time off program (PTO)
  • Federal Loan Forgiveness Program (available on eligible roles
  • Professional Development Support

SCOPE OF ROLE
Reporting to the Supervisor, Patient Financial Services, the Patient Financial Representative helps patients resolve the patient responsibility portion of medical bills. The Patient Financial Representative creates a welcoming, professional and efficient experience for patients. The Patient Financial Representative will be successful in their role by creating an outstanding patient service experience by providing account resolution during in person and telephone encounters.
HOW YOU'LL SUCCEED
  • Perform as the subject matter expert regarding insurance coverages, including identifying correct insurance plans, hard stops in the EHR, correct filing orders, and accepted payers.
  • Accurately complete patient registration and cash collection during in person and telephone patient interviews to obtain demographic, insurance, medical and financial information.
  • Enroll and educate patients in financial assistance programs such as grants, sliding scale and self-pay options. This includes payment agreement plans, delinquency process, annual renewal and self-pay fees.
  • Educate patients on their financial obligation regarding payments, co-insurances, and co-pays, based on their insurance coverage or lack of insurance coverage.
  • Outreach and educate patients with balances - includes understanding of why the patient has a balance, options to resolve the balance, and discuss financial discharge process if balance is not resolved.
  • Function as an outstanding subject matter expert for your site's peers, providers and leaders regarding patient financial assistance and coverages.
  • Other duties as assigned.

Requirements
KNOWLEDGE & EXPERIENCE
  • High School Diploma or equivalent required.
  • 1-2 years' of experience in a patient facing role in person or via phone in a medical setting required.
  • American Heart Association (AHA) Basic Life Support (BLS) certification required.
  • Basic PC software application knowledge and ability to use multiple data systems preferred.

WORKING CONDITIONS
  • Work is normally performed in a typical interior/office/clinical work environment.
  • While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
  • Requires periods of sitting, standing, telephone, and computer work.
  • Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
  • Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
  • Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
  • Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
  • Possible exposure to blood borne pathogens while performing job duties.
  • Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
  • Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

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