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Patient Financial Advocate Jobs (NOW HIRING)

Southwest Women's Oncology

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Patient Financial Advocate

Albuquerque, NM · On-site

Patient Financial Advocate Optimum Human + Southwest Women's Oncology | Albuquerque, New Mexico Why This Role Matters A cancer diagnosis changes everything. And for many patients, the financial ...

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Patient Financial Advocate

New Roads, LA · On-site

$18.96 - $27.45/hr

A Patient Financial Advocate is responsible for providing financial counseling to uninsured/ underinsured patients, by determining medical assistance eligibility for patients in clinic, hospital ...

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How much do patient financial advocate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for patient financial advocate in the United States is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.36 per hour, depending on experience, location, and employer.

What qualifications does a patient advocate need?

A patient financial advocate typically needs a high school diploma or equivalent, with many roles preferring postsecondary education or certifications in healthcare or social work. Strong communication, organizational skills, and knowledge of healthcare billing and insurance processes are essential, and familiarity with medical terminology and relevant software can be beneficial.

What is the difference between Patient Financial Advocate vs Patient Services Coordinator?

AspectPatient Financial AdvocatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or billingHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHospitals, clinics, insurance companies, patient billing departmentsHospitals, clinics, outpatient centers, patient support offices
Primary FocusAssisting patients with financial responsibilities, insurance issues, and billing questionsCoordinating patient care, scheduling, and providing general patient support

The Patient Financial Advocate primarily focuses on helping patients navigate billing, insurance, and financial concerns, while the Patient Services Coordinator handles broader patient support and appointment coordination. Both roles work closely with patients but differ in their core responsibilities and focus areas.

How to become a patient financial advocate?

To become a patient financial advocate, individuals typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or billing. Relevant skills include knowledge of insurance processes, billing procedures, and strong communication abilities; experience with electronic health records (EHR) systems is also beneficial.

What does a patient financial advocate do?

A patient financial advocate assists patients in understanding and managing their healthcare costs, including insurance benefits, billing, and payment options. They often communicate with insurance companies and healthcare providers to resolve billing issues and help patients access financial assistance programs.

What are the key skills and qualifications needed to thrive as a Patient Financial Advocate, and why are they important?

To thrive as a Patient Financial Advocate, you need knowledge of healthcare billing, insurance processes, and patient account management, often supported by experience in medical billing or healthcare administration. Familiarity with hospital billing software, electronic health records (EHR), and payor systems is typically required. Exceptional communication, problem-solving, and empathy help build trust and effectively guide patients through complex financial discussions. These skills ensure patients receive accurate information, maximize financial assistance, and experience reduced stress surrounding their healthcare costs.

How much does a financial advocate make?

A patient financial advocate typically earns between $35,000 and $55,000 annually, depending on experience, location, and employer. Some roles may offer additional benefits or bonuses, and strong communication skills are important for success in this field.

How does a Patient Financial Advocate typically collaborate with clinical staff to support patients?

Patient Financial Advocates work closely with nurses, physicians, and administrative staff to ensure patients understand their financial responsibilities and available assistance programs. They often participate in multidisciplinary team meetings to stay informed about patient care plans, which allows them to proactively address potential billing or insurance issues. This collaboration ensures that financial discussions are timely, compassionate, and integrated into the overall patient experience, reducing financial stress for patients and supporting smoother care delivery.

What Does a Patient Financial Advocate Do?

As a patient financial advocate, your duties and responsibilities are to assist your patients and their families in accessing financial resources to help them pay for medical services. You need to have a wide knowledge of different programs and alternative resources available for specific procedures or general health care assistance; you then recommend different options. You counsel your clients on how to navigate paperwork related to insurance benefits and payments, inform them on how to apply for specific benefits, communicate with billing and collections agencies and patient financial services, and remain in contact with your clients to answer their questions throughout the process.

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Patient Financial Advocate jobs near you
Infographic showing various Patient Financial Advocate job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 29% Full Time, 61% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,222 per year, or $20.3 per hour.
Patient Financial Advocate

Patient Financial Advocate

Willis-Knighton Health System

Shreveport, LA • On-site

Other

Posted 5 days ago

Job description

Patient Financial Advocate

The Patient Financial Advocate reports to the Director of the Cancer Center and is a member of a multidisciplinary team that provides support and guidance to cancer center patients, families, and caregivers. This position identifies patients who may need financial assistance and identification/enrollment in grant assistance programs, performs financial counseling including outlining and explaining financial obligations. They also work with patients to complete charity care paperwork. The goal of the Patient Financial Advocate is to serve as a valuable patient service for removing barriers to care and improving patient outcomes.

Qualifications:

  • High school diploma or equivalent.
  • Preferred 5 years of medical business office experience with insurance procedures and patient interaction.

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