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Patient Financial Advocate Jobs (NOW HIRING)

Bingham Healthcare

Patient Financial Advocate

Blackfoot, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Patient Financial Advocate, you'll serve as a trusted guide for patients and families--helping them understand their options, navigate available resources, and remove financial barriers to ...

Community Health Network

Make a Difference The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused ...

Intermountain Health

Patient Financial Advocate

Billings, MT · On-site

$19.41 - $28.14/hr

  • Medical

A Patient Financial Advocate is responsible for providing financial counseling to uninsured/ underinsured patients, by determining medical assistance eligibility for patients in clinic, hospital ...

Community Health Network

Make a Difference The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused ...

Imh

Patient Financial Advocate

West Covina, CA · On-site +1

$19.41 - $28.14/hr

  • Medical

A Patient Financial Advocate is responsible for providing financial counseling to uninsured/ underinsured patients, by determining medical assistance eligibility for patients in clinic, hospital ...

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Patient Financial Advocate information

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How much do patient financial advocate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient financial advocate in the United States is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.36 per hour, depending on experience, location, and employer.

What does a patient financial advocate do?

A Patient Financial Advocate helps patients understand and manage the costs of their healthcare. They assist with billing questions, insurance claims, payment plans, and can help patients identify financial assistance programs. Their goal is to reduce financial stress by explaining charges and guiding patients through the payment process. They often work in hospitals or clinics and act as a liaison between patients, providers, and insurance companies.

What does a patient financial advocate do?

As a patient financial advocate, your duties and responsibilities are to assist your patients and their families in accessing financial resources to help them pay for medical services. You need to have a wide knowledge of different programs and alternative resources available for specific procedures or general health care assistance; you then recommend different options. You counsel your clients on how to navigate paperwork related to insurance benefits and payments, inform them on how to apply for specific benefits, communicate with billing and collections agencies and patient financial services, and remain in contact with your clients to answer their questions throughout the process.

What skills does a successful patient financial advocate have?

To thrive as a Patient Financial Advocate, you need knowledge of healthcare billing, insurance processes, and patient account management, often supported by experience in medical billing or healthcare administration. Familiarity with hospital billing software, electronic health records (EHR), and payor systems is typically required. Exceptional communication, problem-solving, and empathy help build trust and effectively guide patients through complex financial discussions. These skills ensure patients receive accurate information, maximize financial assistance, and experience reduced stress surrounding their healthcare costs.

How does a patient financial advocate typically collaborate with clinical staff to support patients?

Patient Financial Advocates work closely with nurses, physicians, and administrative staff to ensure patients understand their financial responsibilities and available assistance programs. They often participate in multidisciplinary team meetings to stay informed about patient care plans, which allows them to proactively address potential billing or insurance issues. This collaboration ensures that financial discussions are timely, compassionate, and integrated into the overall patient experience, reducing financial stress for patients and supporting smoother care delivery.

What is the difference between Patient Financial Advocate vs Patient Services Coordinator?

AspectPatient Financial AdvocatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or billingHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHospitals, clinics, insurance companies, patient billing departmentsHospitals, clinics, outpatient centers, patient support offices
Primary FocusAssisting patients with financial responsibilities, insurance issues, and billing questionsCoordinating patient care, scheduling, and providing general patient support

The Patient Financial Advocate primarily focuses on helping patients navigate billing, insurance, and financial concerns, while the Patient Services Coordinator handles broader patient support and appointment coordination. Both roles work closely with patients but differ in their core responsibilities and focus areas.

How do you get a job as a patient financial advocate?

To become a patient financial advocate, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or billing. Relevant skills include knowledge of insurance processes, billing procedures, and strong communication abilities; experience with electronic health records (EHR) systems is also beneficial. Gaining experience through internships or entry-level positions in healthcare settings can improve job prospects.

What qualifications does a patient financial advocate need?

A patient financial advocate typically needs a high school diploma or equivalent, with some roles preferring post-secondary education or certifications in healthcare or finance. Strong communication, customer service skills, and knowledge of insurance processes and billing systems are essential. Relevant certifications, such as Certified Patient Financial Services Professional (CPFSP), can enhance job prospects.
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Patient Financial Advocate jobs near you
Infographic showing various Patient Financial Advocate job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,222 per year, or $20.3 per hour.

Patient Financial Advocate

Bingham Memorial Hospital

Blackfoot, ID • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Bingham Memorial Hospital rating

4.8

Company rating: 4.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

1,008th of 1,059 rated hospitals

Job description

Join the Patient Financial Advocacy Team at Bingham Healthcare
Be the Advocate Patients Need When Healthcare Feels Overwhelming
Bingham Healthcare is seeking a compassionate, resourceful, and service-driven Patient Financial Advocate to join our Patient Financial Services team.
Healthcare can be confusing, especially when insurance coverage, financial assistance, and medical costs become part of the conversation. As a Patient Financial Advocate, you'll serve as a trusted guide for patients and families-helping them understand their options, navigate available resources, and remove financial barriers to receiving the care they need.
If you enjoy helping people, solving problems, and making a meaningful difference during some of life's most challenging moments, we'd love to have you join our team.
Why Choose Bingham Healthcare?
At Bingham Healthcare, we believe exceptional patient care goes beyond clinical treatment. Every member of our team contributes to creating a positive experience for our patients, and our Patient Financial Advocates play a vital role in ensuring patients feel supported, informed, and empowered throughout their healthcare journey.
We foster a culture built on compassion, collaboration, integrity, and service, where employees are encouraged to grow professionally while making a lasting impact in the communities we serve.
Why You'll Love Working Here
• Make a Meaningful Difference in Patients' Lives Every Day
• Build Relationships Through Compassionate Service
• Support Patients During Important Life Events
• Collaborative and Supportive Team Environment
• Opportunities for Professional Growth and Development
• Stable Employment with a Growing Healthcare Organization
Our Outstanding Benefits Package Includes
• Competitive Compensation
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Employer-Paid Life Insurance
• Supplemental Life Insurance Options
• Long-Term Disability Coverage
• Competitive 401(k) with Employer Match
• Generous PTO & Sick Leave Starting Day One
• Employee Wellness & Support Resources
• Professional Development Opportunities
Position Summary
The Patient Financial Advocate serves as a trusted resource for patients and families by helping them navigate the financial aspects of their healthcare experience. This position provides education, advocacy, and guidance regarding insurance coverage, financial assistance programs, payment options, and pre-service financial planning.
Working closely with patients, providers, physician offices, admissions, billing, and community agencies, the Patient Financial Advocate helps remove financial barriers to care while ensuring every patient receives compassionate support and personalized assistance.
What You'll Do
Advocate for Patients
• Meet with self-pay patients and families to discuss available financial resources and assistance programs
• Help patients complete financial assistance applications
• Educate patients about insurance coverage, deductibles, co-insurance, and estimated financial responsibility
• Assist patients in establishing payment arrangements that align with hospital policies
• Listen with compassion and provide personalized guidance throughout the financial process
Coordinate Financial Support
• Work with physician offices to review financial responsibilities before scheduled services
• Obtain required insurance pre-authorizations when appropriate
• Meet with pre-admission patients to explain insurance benefits and estimated out-of-pocket costs
• Coordinate financial arrangements for specialized services, including adoption-related deliveries
Collaborate Across the Organization
• Partner with Admissions, Billing, Providers, Case Management, and other departments to ensure a seamless patient experience
• Communicate effectively with insurance companies, government agencies, attorneys, and community resources
• Maintain accurate documentation and patient financial records
• Support other Patient Financial Services functions and assist with department operations as needed
What We're Looking For
We're seeking someone who is:
• Compassionate and patient-focused
• An exceptional communicator and active listener
• A confident problem solver and patient advocate
• Organized and detail-oriented
• Able to build trust and meaningful relationships
• Passionate about helping patients access the care they need
Qualifications
• High School Diploma or equivalent required
• Previous healthcare, insurance, patient access, customer service, financial services, or related experience preferred
• Bilingual Spanish/English preferred but not required
• Knowledge of insurance plans, financial assistance programs, and healthcare processes preferred
• Strong organizational, computer, and mathematical skills
• Ability to communicate professionally with patients, families, providers, insurance companies, and community agencies
Be a Voice for Patients
When patients are facing uncertainty, having someone who can guide them through the financial side of healthcare can make all the difference. As a Patient Financial Advocate, you'll help patients understand their options, access valuable resources, and move forward with confidence so they can focus on what matters most-their health and recovery.
If you're passionate about serving others and making a meaningful impact every day, we invite you to join Bingham Healthcare.
Bingham Healthcare - Experience Excellence.

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