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Patient Financial Advocate Jobs (NOW HIRING)

Phsorg

Patient Financial Advocate

Montgomery, AL · On-site

$16.79 - $27.67/hr

Patient Financial Advocate Summary: Build your Career. Make a Difference. Presbyterian is hiring a Patient Financial Advocate. Performs financial screening on hospital and medical group accounts to ...

Community Health Network

Make a Difference The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused ...

Community Health Network

Make a Difference The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused ...

Intermountain Health

Patient Financial Advocate

Platte, SD · On-site

$20.35 - $30.97/hr

A Patient Financial Advocate is responsible for providing financial counseling to uninsured/ underinsured patients, by determining medical assistance eligibility for patients in clinic, hospital ...

Imh

Patient Financial Advocate

West Covina, CA · On-site +1

$19.41 - $28.14/hr

A Patient Financial Advocate is responsible for providing financial counseling to uninsured/ underinsured patients, by determining medical assistance eligibility for patients in clinic, hospital ...

Imh

Patient Financial Advocate

Fresno, CA

$20.35 - $30.97/hr

A Patient Financial Advocate is responsible for providing financial counseling to uninsured/ underinsured patients, by determining medical assistance eligibility for patients in clinic, hospital ...

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Patient Financial Advocate information

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How much do patient financial advocate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient financial advocate in the United States is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Advocate vs Patient Services Coordinator?

AspectPatient Financial AdvocatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or billingHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHospitals, clinics, insurance companies, patient billing departmentsHospitals, clinics, outpatient centers, patient support offices
Primary FocusAssisting patients with financial responsibilities, insurance issues, and billing questionsCoordinating patient care, scheduling, and providing general patient support

The Patient Financial Advocate primarily focuses on helping patients navigate billing, insurance, and financial concerns, while the Patient Services Coordinator handles broader patient support and appointment coordination. Both roles work closely with patients but differ in their core responsibilities and focus areas.

What does a Patient Financial Advocate do?

A Patient Financial Advocate helps patients understand and manage the costs of their healthcare. They assist with billing questions, insurance claims, payment plans, and can help patients identify financial assistance programs. Their goal is to reduce financial stress by explaining charges and guiding patients through the payment process. They often work in hospitals or clinics and act as a liaison between patients, providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a Patient Financial Advocate, and why are they important?

To thrive as a Patient Financial Advocate, you need knowledge of healthcare billing, insurance processes, and patient account management, often supported by experience in medical billing or healthcare administration. Familiarity with hospital billing software, electronic health records (EHR), and payor systems is typically required. Exceptional communication, problem-solving, and empathy help build trust and effectively guide patients through complex financial discussions. These skills ensure patients receive accurate information, maximize financial assistance, and experience reduced stress surrounding their healthcare costs.

How does a Patient Financial Advocate typically collaborate with clinical staff to support patients?

Patient Financial Advocates work closely with nurses, physicians, and administrative staff to ensure patients understand their financial responsibilities and available assistance programs. They often participate in multidisciplinary team meetings to stay informed about patient care plans, which allows them to proactively address potential billing or insurance issues. This collaboration ensures that financial discussions are timely, compassionate, and integrated into the overall patient experience, reducing financial stress for patients and supporting smoother care delivery.

What Does a Patient Financial Advocate Do?

As a patient financial advocate, your duties and responsibilities are to assist your patients and their families in accessing financial resources to help them pay for medical services. You need to have a wide knowledge of different programs and alternative resources available for specific procedures or general health care assistance; you then recommend different options. You counsel your clients on how to navigate paperwork related to insurance benefits and payments, inform them on how to apply for specific benefits, communicate with billing and collections agencies and patient financial services, and remain in contact with your clients to answer their questions throughout the process.

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Patient Financial Advocate jobs near you
Infographic showing various Patient Financial Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,222 per year, or $20.3 per hour.
Patient Financial Advocate

Patient Financial Advocate

University Physicians' Association

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Description:

University Physicians’ Association is seeking a full-time Patient Financial Advocate for UTMC Cancer Institute


Job Type: Full-time at UTMC Cancer Institute; Monday – Friday 7:30am – 4:00pm or 8:00am – 4:30pm


Patient Financial Advocate responsibilities:

  • Serves as a direct point of contact with established and new oncology/hematology patients with financial/medical hardships.
  • Collaborates with clinical team, billing department, and patient accounts department.
  • Connects with and educate patients and their caregivers on the financial programs that apply to their specific healthcare needs.
  • Manages the patient load including enrollment, follow ups, data collection, and reporting of all components of the program.
  • Maintains office security by following safety and HIPAA procedures.

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements:


  • Approach all patients with compassion; have a desire to serve patients experiencing financial/medical hardships.
  • Must be reliable and have excellent follow up skills.
  • Must communicate professionally always.
  • Must be customer service oriented.
  • Must have the ability to be resourceful and proactive when issues arise.
  • Bachelor’s degree preferred or a minimum of 2 years’ experience within a medical setting.
  • Familiarity with health insurance, preferred.
  • Must be a self-starter and a team player.
  • Excellent telephone and customer service etiquette.
  • Attention to detail and good organizational skills.
  • Empathetic with good listening skills.
  • Bilingual (English/Spanish) a plus.