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Patient Financial Advocate Jobs in Minnesota (NOW HIRING)

Ridgeview

Patient Financial Counselor

Waconia, MN

$19.25 - $25.25/hr

Act as liaison between clinical departments, Patient Financial Services, and third parties to advocate for the patient and Ridgeview. * Gather all relevant information required to process financial ...

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$21.91 - $30.68/hr

Act as liaison between clinical departments, Patient Financial Services, and third parties to advocate for the patient and Ridgeview. * Gather all relevant information required to process financial ...

CCRM Fertility

Patient Financial Counselor

Minneapolis, MN · On-site

$19.50 - $25.50/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient ... and serve as an advocate for patients experiencing difficulty with the insurance process.

3B Healthcare, Inc.

Patient Registration

Minneapolis, MN

$18.75 - $25.75/hr

Will manage 3 direct Supervisors (each has 15 union team members), and 4 direct Patient Financial Advocates (non union). Demonstrated Total Quality Management, leadership, communication ...

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Patient Financial Advocate information

See Minnesota salary details

$14

$19

$24

How much do patient financial advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient financial advocate in Minnesota is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.88 per hour, depending on experience, location, and employer.

What Does a Patient Financial Advocate Do?

As a patient financial advocate, your duties and responsibilities are to assist your patients and their families in accessing financial resources to help them pay for medical services. You need to have a wide knowledge of different programs and alternative resources available for specific procedures or general health care assistance; you then recommend different options. You counsel your clients on how to navigate paperwork related to insurance benefits and payments, inform them on how to apply for specific benefits, communicate with billing and collections agencies and patient financial services, and remain in contact with your clients to answer their questions throughout the process.

What are the key skills and qualifications needed to thrive as a Patient Financial Advocate, and why are they important?

To thrive as a Patient Financial Advocate, you need knowledge of healthcare billing, insurance processes, and patient account management, often supported by experience in medical billing or healthcare administration. Familiarity with hospital billing software, electronic health records (EHR), and payor systems is typically required. Exceptional communication, problem-solving, and empathy help build trust and effectively guide patients through complex financial discussions. These skills ensure patients receive accurate information, maximize financial assistance, and experience reduced stress surrounding their healthcare costs.

How does a Patient Financial Advocate typically collaborate with clinical staff to support patients?

Patient Financial Advocates work closely with nurses, physicians, and administrative staff to ensure patients understand their financial responsibilities and available assistance programs. They often participate in multidisciplinary team meetings to stay informed about patient care plans, which allows them to proactively address potential billing or insurance issues. This collaboration ensures that financial discussions are timely, compassionate, and integrated into the overall patient experience, reducing financial stress for patients and supporting smoother care delivery.

What qualifications does a patient advocate need?

A patient financial advocate typically needs a high school diploma or equivalent, with many roles preferring postsecondary education or certifications in healthcare or patient advocacy. Strong communication, organizational skills, and knowledge of healthcare billing and insurance processes are essential, and familiarity with medical terminology and relevant regulations can be beneficial.

What is the difference between Patient Financial Advocate vs Patient Services Coordinator?

AspectPatient Financial AdvocatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or billingHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHospitals, clinics, insurance companies, patient billing departmentsHospitals, clinics, outpatient centers, patient support offices
Primary FocusAssisting patients with financial responsibilities, insurance issues, and billing questionsCoordinating patient care, scheduling, and providing general patient support

The Patient Financial Advocate primarily focuses on helping patients navigate billing, insurance, and financial concerns, while the Patient Services Coordinator handles broader patient support and appointment coordination. Both roles work closely with patients but differ in their core responsibilities and focus areas.

More about Patient Financial Advocate jobs
What are popular job titles related to Patient Financial Advocate jobs in Minnesota? For Patient Financial Advocate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Patient Financial Advocate jobs in Minnesota look for? The top searched job categories for Patient Financial Advocate jobs in Minnesota are:
What are popular job titles related to Patient Financial Advocate jobs in MN? For Patient Financial Advocate jobs in MN, the most frequently searched job titles are:
Patient Financial Advocate jobs near you
Infographic showing various Patient Financial Advocate job openings in Minnesota as of May 2026, with employment types broken down into 33% Part Time, 33% Temporary, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,353 per year, or $19.9 per hour.
Patient Financial Advocate

Patient Financial Advocate

LAKEWOOD HEALTH SYSTEM

Staples, MN

$21.54 - $28.12/hr

Full-time

Medical, Retirement

Posted 18 days ago

Lakewood Health System rating

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune's Top Workplaces for the sixth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond.

About the Department

The Fiscal Department supports Lakewood Health System's mission by ensuring patients receive clear, accurate financial guidance and assistance throughout their care experience. Our team works collaboratively with clinical and business office staff to support the organization's revenue cycle goals while reducing financial stress for patients and families.

Mission for Position

The Patient Financial Advocate plays a critical role in ensuring a positive patient experience by assisting patients with their financial obligations related to their medical care at Lakewood Health System.

Position Summary

The Patient Financial Advocate serves as a key point of contact for patients regarding billing and financial matters. This position is responsible for helping patients understand their financial responsibilities, setting up and managing payment plans, reviewing insurance benefits, and supporting financial assistance programs. The role requires strong communication and problem-solving skills to provide clear, compassionate guidance while ensuring accurate documentation and compliance with revenue cycle processes. By collaborating with internal teams and delivering empathetic customer service, the Patient Financial Advocate helps reduce patient financial stress and supports the overall efficiency of the Fiscal Department.

Position Type

This position is full-time, 5 days per week. Hours are 8:00am - 4:30pm. No nights, weekends, or holidays required.

Qualifications

  • High school diploma or GED

Ideal Candidate

  • 2+ years of experience with patient financial service in the health care industry
  • Knowledge of insurance payors, billing procedures, revenue cycle process, and legal aspects of collection procedures
  • Customer service experience in a healthcare setting is advantageous
  • Knowledge of insurance coverage and benefits
  • Ability to problem-solve and prioritize tasks
  • Strong organizational and multitasking abilities
  • Effective verbal and written communication skills
  • Proficiency in computer systems and documentation
  • Ability to work independently and in a team setting

Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset!

  • Generous Planned Time Off & Wellness Time Off
  • 401K Match
  • Annual tuition assistance of $2,000 per year
  • Best-in-region employer HSA contributions
  • Employer paid premiums for individual-only healthcare coverage!

With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!

A new team member's starting wage reflects our compensation philosophy, taking into account experience, education, certifications and internal equity. Hourly pay is just one part of the comprehensive and rewarding compensation package we're proud to provide! Please be sure to include all applicable experience in your application.

If you need an accommodation during the application process, please call 218-894-8524 or email humanresources@lakewoodhealthsystem.com.

Interested, but will the schedule work for you? Have questions on organizational culture, team fit or day-to-day experience?

>>>Contact Jill Perius to discuss the possibilities further:
Jill Perius, Patient Financial Clearance Manager
P: 218-894-8639

E: jillperius@lakewoodhealthsystem.com

Disclaimer:

Job postings found on third-party websites may be outdated or no longer active. For the most accurate and up-to-date listing of career opportunities, and to apply directly, please visit our official website at www.lakewoodhealthsystem.com.

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