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$14

$19

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How much do patient financial advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient financial advocate in Minnesota is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.88 per hour, depending on experience, location, and employer.

What Does a Patient Financial Advocate Do?

As a patient financial advocate, your duties and responsibilities are to assist your patients and their families in accessing financial resources to help them pay for medical services. You need to have a wide knowledge of different programs and alternative resources available for specific procedures or general health care assistance; you then recommend different options. You counsel your clients on how to navigate paperwork related to insurance benefits and payments, inform them on how to apply for specific benefits, communicate with billing and collections agencies and patient financial services, and remain in contact with your clients to answer their questions throughout the process.

What are the key skills and qualifications needed to thrive as a Patient Financial Advocate, and why are they important?

To thrive as a Patient Financial Advocate, you need knowledge of healthcare billing, insurance processes, and patient account management, often supported by experience in medical billing or healthcare administration. Familiarity with hospital billing software, electronic health records (EHR), and payor systems is typically required. Exceptional communication, problem-solving, and empathy help build trust and effectively guide patients through complex financial discussions. These skills ensure patients receive accurate information, maximize financial assistance, and experience reduced stress surrounding their healthcare costs.

How does a Patient Financial Advocate typically collaborate with clinical staff to support patients?

Patient Financial Advocates work closely with nurses, physicians, and administrative staff to ensure patients understand their financial responsibilities and available assistance programs. They often participate in multidisciplinary team meetings to stay informed about patient care plans, which allows them to proactively address potential billing or insurance issues. This collaboration ensures that financial discussions are timely, compassionate, and integrated into the overall patient experience, reducing financial stress for patients and supporting smoother care delivery.

What qualifications does a patient advocate need?

A patient financial advocate typically needs a high school diploma or equivalent, with many roles preferring postsecondary education or certifications in healthcare or patient advocacy. Strong communication, organizational skills, and knowledge of healthcare billing and insurance processes are essential, and familiarity with medical terminology and relevant regulations can be beneficial.

What is the difference between Patient Financial Advocate vs Patient Services Coordinator?

AspectPatient Financial AdvocatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or billingHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHospitals, clinics, insurance companies, patient billing departmentsHospitals, clinics, outpatient centers, patient support offices
Primary FocusAssisting patients with financial responsibilities, insurance issues, and billing questionsCoordinating patient care, scheduling, and providing general patient support

The Patient Financial Advocate primarily focuses on helping patients navigate billing, insurance, and financial concerns, while the Patient Services Coordinator handles broader patient support and appointment coordination. Both roles work closely with patients but differ in their core responsibilities and focus areas.

More about Patient Financial Advocate jobs
What are popular job titles related to Patient Financial Advocate jobs in Minnesota? For Patient Financial Advocate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Patient Financial Advocate jobs in Minnesota look for? The top searched job categories for Patient Financial Advocate jobs in Minnesota are:
What are popular job titles related to Patient Financial Advocate jobs in MN? For Patient Financial Advocate jobs in MN, the most frequently searched job titles are:
Patient Financial Advocate jobs near you
Infographic showing various Patient Financial Advocate job openings in Minnesota as of May 2026, with employment types broken down into 33% Part Time, 33% Temporary, and 34% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,353 per year, or $19.9 per hour.
Clinic Financial Resource Guide

Clinic Financial Resource Guide

Fairview Health Services

Saint Paul, MN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Fairview Health Services rating

7.7

Company rating: 7.7 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

158th of 864 rated healthcare providers

Job description

Job Overview

Fairview is looking for a Financial Resource Worker to join our team supporting patients across the M Health Fairview system. This is a full-time, benefit-eligible position working 80 hours every two weeks, Monday through Friday from 8:00 a.m. to 4:30 p.m., with no weekends or on-call responsibilities. This onsite role will primarily be based at the Fairview Midway Corporate Campus and will also provide support at St. John's Hospital.

In this role, you will assist patients in understanding and applying for health insurance coverage and other financial assistance programs, including county benefits, energy assistance, and charity care. The ideal candidate will have strong customer service skills, attention to detail, and a passion for helping patients navigate financial resources and healthcare-related support programs.


Responsibilities

  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
  • Work with Care Management team to assist patients in obtaining and maintaining health care insurance/coverage and applying for financial assistance programs.
  • Provides financial assessments for uninsured patients and patients who are experiencing financial hardship.
  • Meets with patients over the phone to assist with applications, including but not limited to, Medical Assistance, MNCare, Qualified Health Plans through MNsure open enrollment, the Combined Application for County Benefits, Emergency Assistance and Charity Care.
  • Works actively with patients to fill out forms and ensure all necessary information is included in and during the application process.
  • Advocates for patients in dealing with government programs.
  • Collaborates with various M Health Fairview departments, community organizations, county and state agencies to meet patient needs.


Required Qualifications

  • Knowledge of government and federal assistance programs.
  • 1 year of financial counseling experience
  • Ability to work with patients from differing socioeconomic backgrounds, language barriers and cultures in a way that is comprehendible.
  • MNSure Certification within 60 Days and certification maintenance part of on-going employment 

Preferred Qualifications

  • Knowledge of insurance application process through local MN and WI counties
  • MN Sure Navigator experience both in person and telephonically
  • 1 year of experience in a clinic setting
  • EPCI electronic medical record knowledge and documentation
  • MNSure Certification

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract


Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected statusQualifications:$24.08- $34.01 HourlyEducation:UNAVAILABLEEmployment Type: UNAVAILABLE

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About Fairview Health Services

Sourced by ZipRecruiter

Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University's deep history of clinical innovation and training with Fairview's extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1906

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