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Patient Financial Counselor Jobs (NOW HIRING)

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Robert Half

Patient Financial Counselor

Naples, FL · On-site

$19.79 - $21/hr

We are seeking a compassionate, detail-oriented Patient Financial Counselor to help individuals and families navigate the financial aspects of behavioral health treatment. In this long-term contract ...

New

219 Health Network

Patient Financial Counselor

Munster, IN

$18.25 - $24/hr

Patient Financial Counselor The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting ...

Robert Half

Patient Financial Counselor

Naples, FL · On-site

$19.79 - $21/hr

Minimum of 2 years of healthcare financial counseling, patient access, billing, or related experience. * Strong knowledge of insurance verification, benefits, and financial assistance programs.

New

CCRM Fertility

Patient Financial Counselor

Lone Tree, CO · On-site

$22 - $30/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$21.91 - $30.68/hr

The Patient Financial Counselor is responsible for providing patients with a positive financial experience by helping navigate insurance benefits and understand potential financial liability. This ...

219 Health Network

Patient Financial Counselor

Munster, IN

$18.25 - $24/hr

Patient Financial Counselor The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting ...

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$19.25 - $25.25/hr

The Patient Financial Counselor is responsible for providing patients with a positive financial experience by helping navigate insurance benefits and understand potential financial liability. This ...

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Patient Financial Counselor information

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$14

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$30

How much do patient financial counselor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient financial counselor in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What does a patient financial counselor do?

A Patient Financial Counselor assists patients in understanding and managing the financial aspects of their healthcare. They explain insurance benefits, out-of-pocket costs, payment plans, and available financial assistance programs. Their goal is to help patients navigate billing processes, minimize financial stress, and ensure access to necessary medical services. Patient Financial Counselors often work in hospitals, clinics, or other healthcare settings and serve as a key resource for patients dealing with medical expenses.

What challenges do patient financial counselors face when assisting patients with insurance and billing?

Patient Financial Counselors often encounter challenges such as navigating complex insurance policies, explaining detailed billing statements, and resolving discrepancies in patient accounts. They must communicate clearly with patients who may be anxious or unfamiliar with medical billing processes, ensuring understanding and providing reassurance. Additionally, staying updated on frequent changes in insurance regulations and hospital policies is crucial to accurately advise patients and advocate for their financial well-being.

What skills and qualifications are needed to be a patient financial counselor?

To thrive as a Patient Financial Counselor, you need strong knowledge of healthcare billing, insurance processes, and patient financial services, often supported by a relevant associate degree or experience in medical billing. Familiarity with hospital billing software, insurance verification systems, and electronic health records (EHRs) is typically required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for effectively assisting patients with complex financial concerns. These skills ensure accurate billing, patient satisfaction, and efficient resolution of financial issues within the healthcare environment.

What is the difference between Patient Financial Counselor vs Medical Billing Specialist?

AspectPatient Financial CounselorMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare or financial counselingHigh school diploma; certification in medical billing preferred
Work EnvironmentHospitals, clinics, healthcare facilities; direct patient interactionMedical offices, billing companies; administrative setting
Primary FocusAssisting patients with financial options, insurance navigation, and payment plansProcessing insurance claims, coding, and billing procedures

The Patient Financial Counselor and Medical Billing Specialist roles both operate within healthcare settings but focus on different aspects. The counselor works directly with patients to manage financial concerns, while the billing specialist handles the administrative billing process. Both roles require knowledge of healthcare finance, but their daily tasks and interactions differ significantly.

More about Patient Financial Counselor jobs
What cities are hiring for Patient Financial Counselor jobs? Cities with the most Patient Financial Counselor job openings:
What are the most commonly searched types of Patient Financial Counselor jobs? The most popular types of Patient Financial Counselor jobs are:
Who are the top companies hiring for Patient Financial Counselor jobs? The top employers for Patient Financial Counselor jobs are:
What states have the most Patient Financial Counselor jobs? States with the most job openings for Patient Financial Counselor jobs include:
What job categories do people searching Patient Financial Counselor jobs look for? The top searched job categories for Patient Financial Counselor jobs are:
What are popular job titles related to Patient Financial Counselor jobs? For Patient Financial Counselor jobs, the most frequently searched job titles are:
Patient Financial Counselor jobs near you
Infographic showing various Patient Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,216 per year, or $21.3 per hour.

Patient Financial Counselor

Main Line Health

Media, PA • On-site

$18.75 - $24.50/hr

Full-time

Medical, PTO

Re-posted 17 days ago

Main Line Health rating

7.4

Company rating: 7.4 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

265th of 887 rated healthcare providers

Job description

Could you b e our next Patient Financial Counselor at Riddle Hospital in Media, PA?
Why work as a Patient Financial Counselor with Main Line Health?
  • Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits, applying for benefits, including financial assistance, and understanding their financial responsibilities for for emergency department care, acute hospital care, post-acute care, and outpatient care. The Financial Counseling Specialist works on-site at their assigned hospital campus, and as needed, may be required to remotely support other campuses.
  • Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
  • Get Involved! Collaboration at its finest! You will be actively participating in regularly scheduled department meetings providing insight into daily work responsibilities and current trends/issues. You will also remain up-to-date on departmental procedures, payer contracts and insurance billing regulations.
  • Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
  • Position-Specific Benefits include: You are eligible for up to 120 hours (3 weeks) of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
    Position: Patient Financial Counselor (100% On-Site)
    Shift: Monday - Friday, Day Schedule
    Location: Media, PA - Riddle Hospital
    Experience:
  • 2-3 Years in healthcare billing experience and/or accounts receivable experience is required.
  • 1 Year of Microsoft Office applications required.
  • Knowledge of insurance contracts, billing regulations and medical terminology required.
  • Bilingual candidates are strongly preferred.
  • Experience with EPIC strongly preferred.
  • Strong knowledge in financial assistance in healthcare required.
    Education:
    High School Diploma / GED required. Associate Degree or Bachelor's Degree preferred.
    Licensures/Certifications:
    Certified Revenue Cycle Specialist (CRCS)/American Association of Healthcare Administrative Management (AAHAM), or Certified Revenue Cycle Representative (CRCR)/Healthcare Financial Management Association desirable

What Main Line Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Main Line Health

Sourced by ZipRecruiter

Main Line Health, a System Magnet designated health network, is a not-for-profit acute care system that demonstrates competence in evidence-based nursing practice, making clinical decisions using the best available research evidence, clinical expertise, and patient preference. We recognize that people are the most important asset we have so we believe in fostering a work environment of collaboration, participation, and respect.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Bryn Mawr, PA, US

Year founded

1985

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