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Patient Financial Counselor Jobs (NOW HIRING)

Upland Hills Health

Patient Financial Counselor

Dodgeville, WI · On-site

$19.25 - $25.25/hr

Patient Financial Counselor Location: Upland Hills Health - Dodgeville Hospital Campus Role amp; Department: Patient Financial Counselor in the Patient Financial Services Department Hours amp; Shift ...

Ridgeview

Patient Financial Counselor

Waconia, MN

$19.25 - $25.25/hr

The Patient Financial Counselor is responsible for providing patients with a positive financial experience by helping navigate insurance benefits and understand potential financial liability. This ...

HCA Healthcare

Patient Financial Counselor

Ocala, FL · On-site

Patient Financial Counselor Job Summary and Qualifications As a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH

$18.25 - $23.75/hr

FINANCIAL COUNSELOR SHIFT: VARIABLE, WEEKENDS, HOLIDAYS STATUS: FULL TIME FACILITY: MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and values by serving ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH · On-site

$18.25 - $23.75/hr

FINANCIAL COUNSELOR SHIFT: VARIABLE, WEEKENDS, HOLIDAYS STATUS: FULL TIME FACILITY: MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and values by serving ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH · On-site

$18.25 - $23.75/hr

FINANCIAL COUNSELOR SHIFT: VARIABLE, WEEKENDS, HOLIDAYS STATUS: FULL TIME FACILITY: MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and values by serving ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH

$18.25 - $23.75/hr

FINANCIAL COUNSELOR SHIFT: VARIABLE, WEEKENDS, HOLIDAYS STATUS: FULL TIME FACILITY: MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and values by serving ...

OneOncology

Patient Financial Counselor

Nashville, TN · On-site

$18 - $23.75/hr

The role works under the direct supervision of the Authorization leadership and provides financial counseling services including patient benefits, out of pocket responsibility, payment arrangements ...

Premier Health

PATIENT FINANCIAL COUNSELOR

Dayton, OH · On-site

$18.25 - $23.75/hr

FINANCIAL COUNSELOR SHIFT: VARIABLE, WEEKENDS, HOLIDAYS STATUS: FULL TIME FACILITY: MIAMI VALLEY HOSPITAL The Patient Financial Counselor (FC) supports the PHP mission, vision and values by serving ...

OneOncology

Patient Financial Counselor

Charleston, WV · On-site

$17.25 - $22.75/hr

Determine patient financial ability to pay. * Provide financial counseling services regarding payment arrangements and financial assistance for uninsured and underinsured patients by phone or in ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping ...

Advanced Pain Care

Patient Financial Counselor

Austin, TX · On-site

$18 - $22/hr

Job Type Full-time Description Job Summary The Patient Financial Counselor works in providing financial counseling to patients, which includes handling face-to-face inquiries about pre-certification ...

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Patient Financial Counselor information

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How much do patient financial counselor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient financial counselor in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What does a patient financial counselor do?

A Patient Financial Counselor assists patients in understanding and managing the financial aspects of their healthcare. They explain insurance benefits, out-of-pocket costs, payment plans, and available financial assistance programs. Their goal is to help patients navigate billing processes, minimize financial stress, and ensure access to necessary medical services. Patient Financial Counselors often work in hospitals, clinics, or other healthcare settings and serve as a key resource for patients dealing with medical expenses.

What skills and qualifications are needed to be a patient financial counselor?

To thrive as a Patient Financial Counselor, you need strong knowledge of healthcare billing, insurance processes, and patient financial services, often supported by a relevant associate degree or experience in medical billing. Familiarity with hospital billing software, insurance verification systems, and electronic health records (EHRs) is typically required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for effectively assisting patients with complex financial concerns. These skills ensure accurate billing, patient satisfaction, and efficient resolution of financial issues within the healthcare environment.

What challenges do patient financial counselors face when assisting patients with insurance and billing?

Patient Financial Counselors often encounter challenges such as navigating complex insurance policies, explaining detailed billing statements, and resolving discrepancies in patient accounts. They must communicate clearly with patients who may be anxious or unfamiliar with medical billing processes, ensuring understanding and providing reassurance. Additionally, staying updated on frequent changes in insurance regulations and hospital policies is crucial to accurately advise patients and advocate for their financial well-being.

What is the difference between Patient Financial Counselor vs Medical Billing Specialist?

AspectPatient Financial CounselorMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare or financial counselingHigh school diploma; certification in medical billing preferred
Work EnvironmentHospitals, clinics, healthcare facilities; direct patient interactionMedical offices, billing companies; administrative setting
Primary FocusAssisting patients with financial options, insurance navigation, and payment plansProcessing insurance claims, coding, and billing procedures

The Patient Financial Counselor and Medical Billing Specialist roles both operate within healthcare settings but focus on different aspects. The counselor works directly with patients to manage financial concerns, while the billing specialist handles the administrative billing process. Both roles require knowledge of healthcare finance, but their daily tasks and interactions differ significantly.

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For Patient Financial Counselor jobs, the most frequently searched job titles are:

Patient Financial Counselor jobs near you
Infographic showing various Patient Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,216 per year, or $21.3 per hour.

Patient Financial Counselor

Upland Hills Health

Dodgeville, WI • On-site

$19.25 - $25.25/hr

Full-time

Retirement, PTO

Re-posted 13 days ago

Upland Hills Health rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Position Title: Patient Financial Counselor
Location: Upland Hills Health - Dodgeville Hospital Campus
Role amp; Department: Patient Financial Counselor in the Patient Financial Services Department
Hours amp; Shift: Full-time (1.0 FTE) day shift position, Monday through Friday 8 a.m. to 4:30 p.m.
Role Responsibilities:
  • Responsible for all self-pay account collections
  • Establishing payment plans with patients as necessary in accordance with hospital policies, along with timely monitoring of those accounts
  • Assisting patients with billing issues and questions
  • Assisting patients with complaints regarding their accounts
  • Meeting with patients to determine uncompensated care within the guidelines of the organization’s financial assistance program
  • Monitors and refers accounts to collections in accordance with hospital policies
  • Assists the collection agency with questions and follow-up and approval of accounts for lawsuits
  • Process returned mail and update accounts with correct addresses
  • Respond to all phone calls from patients, insurance companies or other departments in an efficient and courteous manner
Qualifications:
  • Two year or greater education degree preferred with a preference in accounting or related business type of field
  • Minimum of two years healthcare or insurance experience preferred
  • Strong computer skills are required; Microsoft Word and Excel experience are preferred
  • Excellent communication skills required
  • Excellent customer service skills required
  • Prior Epic experience is preferred
  • Ability to handle multiple priorities and prioritize as needed
Employee Benefits:
• Comprehensive benefits packages available for both part and full-time employees!
• Paid Time Off (PTO) benefits begin to accrue on day one!
• Retirement Plan with matching dollars available!
• Two wellness center facilities that employees are eligible to use free of charge amp; a minimal fee for spouses!
• Many Employer Sponsored Events held throughout the year to celebrate our employees!
Why Upland Hills Health: Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery. For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare. Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors. Here, neighbors care for neighbors!
Posting date: July 24, 2026

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