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Financial Counselor Jobs (NOW HIRING)

Acadia Healthcare

Financial Counselor

Wilmington, NC · On-site

$17.75 - $23/hr

Overview Financial Counselor We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is ...

New

Bronson Healthcare

Financial Counselor

Battle Creek, MI · On-site

$17.25 - $22.50/hr

The Financial Counselor is responsible for a broad spectrum of duties, beginning with the initial patient contact, via the pre-admit/pre-registration functions and ending with the control and ...

Bronson Methodist Hospital

Financial Counselor

Bronson, FL · On-site

$17 - $22.25/hr

The Financial Counselor is responsible for a broad spectrum of duties, beginning with the initial patient contact, via the pre-admit/pre-registration functions and ending with the control and ...

Acadia Healthcare

Financial Counselor

Wilmington, NC · On-site

$17.75 - $23/hr

Financial Counselor We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is responsible ...

New

Wilmington Treatment Center

Financial Counselor

Wilmington, NC · On-site

$17.75 - $23/hr

Overview Financial Counselor We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is ...

New

Phipps Neighborhoods

Financial Counselor

Manhattan, NY · On-site

$65/hr

The Financial Counselor will be responsible for leading the Rockaway Village Financial Counseling Program based at the Far Rockaway Opportunity Center. They will host monthly financial literacy ...

Oneoncology

Financial Counselor

San Antonio, TX

$17.25 - $22.25/hr

Financial Counselor - Medical Oncology Office Position Summary: The Financial Counselor will provide financial assistance and guidance to patients undergoing treatment at our medical oncology office.

Baldwin Health

Financial Counselor

Foley, AL

$16.25 - $21.25/hr

Job Summary The Financial Counselor I supports patient access and revenue cycle operations by verifying insurance coverage, securing financial arrangements, and coordinating all aspects of patient ...

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Req #: 0000254888 Category: Revenue Cycle and Patient Access Status: Full-Time Shift: Day Facility: RWJBarnabas Health Corporate Services Department: Patient Financial Services ...

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How much do financial counselor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for financial counselor in the United States is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

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Financial Counselor jobs near you
Infographic showing various Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,125 per year, or $21.7 per hour.

Financial Counselor

Acadia Healthcare

Wilmington, NC • On-site

$17.75 - $23/hr

Full-time

Posted 3 days ago

New

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

701st of 887 rated healthcare providers

Job description

Overview
Financial Counselor
We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is responsible for insurance verification, financial counseling, upfront collections, payment arrangements, and maintaining accurate patient financial records.
The ideal candidate combines strong financial counseling and collections expertise with a genuine desire to help others. Because this is a patient-facing role within a behavioral health environment, we are seeking someone who demonstrates compassion, empathy, patience, and emotional intelligence while assisting patients through challenging situations. Three years of collecting experience is required for this role, five years is preferred.
Responsibilities
Responsibilities
  • Verify insurance benefits and audit admission paperwork for accuracy and completeness.
  • Review and update patient demographic and insurance information in the patient accounting system.
  • Counsel patients and guarantors regarding insurance coverage, benefits, out-of-pocket costs, and payment options.
  • Collect deductibles, copays, coinsurance, and other patient balances.
  • Complete financial assistance applications and verify income and expense documentation.
  • Prepare charity care, administrative adjustment requests, and payment arrangements as needed.
  • Maintain collection, charity, and adjustment logs and review activity with leadership.
  • Analyze account information and take appropriate action to support timely payment and reimbursement.

Qualifications
Qualifications
  • High school diploma or equivalent required.
  • 3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required.
  • Extensive knowledge of Commercial Insurance, Medicare, and Medicaid required.
    We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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