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Financial Counselor Jobs in Austin, TX (NOW HIRING)

Advanced Pain Care

Patient Financial Counselor

Austin, TX · On-site

$18 - $22/hr

Job Type Full-time Description Job Summary The Patient Financial Counselor works in providing financial counseling to patients, which includes handling face-to-face inquiries about pre-certification ...

R1

Financial Counseling Representative

Austin, TX · On-site

$18.59 - $25.44/hr

Previous experience as a financial counselor with a background in medical terminology, understanding State and Federal assistance programs, or relevant healthcare experience is a plus. Here's what ...

R1

Financial Counseling Representative (PRN)

Austin, TX · On-site

$18.59 - $25.44/hr

Financial Counseling Representative On-Site - Austin, TX | Ascension Seton Medical Center-Austin Dept. & Schedule: ED M-F PRN within the shift of 8 AM-4:30 PM As Needed Are you passionate about ...

R1

Financial Counseling Representative

Austin, TX · On-site

$18.59 - $25.44/hr

Previous experience as a financial counselor with a background in medical terminology, understanding State and Federal assistance programs, or relevant healthcare experience is a plus. Here's what ...

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All JobsFinancial Counselor JobsFinancial Counselor Jobs in Austin, TX

Financial Counselor information

See Austin, TX salary details

$13

$21

$30

How much do financial counselor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for financial counselor in Austin, TX is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $23.61 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

Can a financial counselor work from home?

Financial counselors can often work from home, especially if their role involves client consultations, financial planning, or administrative tasks that can be performed remotely. Many employers offer telecommuting options, provided the counselor has access to necessary tools like secure communication platforms and maintains confidentiality standards.
More about Financial Counselor jobs

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For Financial Counselor jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Financial Counselor jobs in Austin, TX look for?

The top searched job categories for Financial Counselor jobs in Austin, TX are:

What cities near Austin, TX are hiring for Financial Counselor jobs?

Cities near Austin, TX with the most Financial Counselor job openings:

Financial Counselor jobs near you
Infographic showing various Financial Counselor job openings in Austin, TX as of August 2026, with employment types broken down into 2% As Needed, 93% Full Time, and 5% Part Time. Highlights an 87% In-person, 4% Hybrid, and 9% Remote job distribution, with an average salary of $44,728 per year, or $21.5 per hour.

Patient Financial Counselor

Advanced Surgery Center Round Rock

Austin, TX

$18 - $22/hr

Full-time

Re-posted 16 days ago

Job description

Description

Job Summary

The Patient Financial Counselor works in providing financial counseling to patients, which includes handling face-to-face inquiries about pre-certification, insurance co-payments, coinsurance and deductibles associated with the cost of surgery. This position is also responsible for collecting outstanding patient due balances, communicating with the Billing Department on payments, and assisting patients in exploring options for meeting their financial responsibilities.


Qualifications

Education: High school diploma or GED required; Associate Degree in business, medical billing or related field or the equivalent in experience in knowledge is required. Completion of courses related to medical billing is a plus.

Experience: One or more years' experience in a healthcare environment, applying customer service behaviors and communication skills required.


Knowledge, Skill and Abilities

  • Ability to maintain a professional attitude under pressure
  • Ability to solve practical problems and deal with a variety of situations
  • Knowledge of billing cycle and accounting concepts
  • Knowledge of EMR systems and strong computer skills
  • Familiarity with medical terminology and, ICD-9, ICD-10, and CPT coding
  • Excellent customer service skills
  • Displays proper telephone etiquette
  • Excellent written and verbal communication skills

Duties and Responsibilities

  1. Identifies and contacts patients who may have difficulty meeting their financial responsibility and determines their ability to pay
  2. Verifies insurance coverage, deductibles, copays, coinsurance , authorization requirements and other information relevant to surgeries
  3. Serves as a resource to identify other payment options for patients without insurance or high patient responsibility
  4. Collaborates with patients to establish payment plans in accordance with APC guidelines
  5. Accesses various insurance websites and initiates phone contacts as needed to check eligibility and benefits for proposed services
  6. Documents activity and patient communication on patients' accounts
  7. Communicates clearly and professionally with patients, both verbally and in writing
  8. Processes payments and prepares deposit as needed
  9. Scans appropriate documentation to patients' accounts
  10. Adhere to Advanced Pain Care policies and procedures
  11. Has regular and predictable attendance
  12. Perform other duties as assigned

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