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Financial Counselor Jobs in Chicago, IL (NOW HIRING)

Solve IT Strategies, Inc.

Financial Counselor

Chicago, IL

$19.50 - $25.50/hr

Role Summary The Financial Counselor I supports patients in understanding and managing the financial aspects of their healthcare services. This role assists with onboarding patients into financial ...

Solve IT Strategies, Inc.

Financial Counselor

Chicago, IL

$19.50 - $25.50/hr

The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service ...

Northwestern Medicine

Financial Counselor

Chicago, IL · On-site

$19.50 - $25.50/hr

The Financial Counselor reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies ...

Northwestern Medicine

Financial Counselor

Chicago, IL · On-site

$19.50 - $25.50/hr

The Financial Counselor reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Powers Health

Patient Financial Counselor

Munster, IN · On-site

$18.25 - $24/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

CCRM Fertility

Patient Financial Counselor

Chicago, IL · On-site

$24 - $27/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

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Financial Counselor information

See Chicago, IL salary details

$14

$22

$31

How much do financial counselor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for financial counselor in Chicago, IL is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $24.52 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

Can a financial counselor work from home?

Financial counselors can often work from home, especially if their role involves client consultations, financial planning, or administrative tasks that can be performed remotely. Many employers offer telecommuting options, provided the counselor has access to necessary tools like secure communication platforms and maintains confidentiality standards.
More about Financial Counselor jobs

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The top searched job categories for Financial Counselor jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Financial Counselor jobs?

Cities near Chicago, IL with the most Financial Counselor job openings:

Financial Counselor jobs near you
Infographic showing various Financial Counselor job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $46,522 per year, or $22.4 per hour.

Financial Counselor

Solve IT Strategies, Inc.

Chicago, IL

$19.50 - $25.50/hr

Full-time

Re-posted 15 days ago

Job description

Role Summary
The Financial Counselor I supports patients in understanding and managing the financial aspects of their healthcare services. This role assists with onboarding patients into financial assistance programs, provides guidance on insurance coverage and payment options, and ensures accurate communication of financial responsibilities. The position requires strong customer service skills, attention to detail, and the ability to work in a fast-paced healthcare environment while maintaining confidentiality and compliance with regulations.

Key Responsibilities

  • Provide pricing estimates in accordance with applicable regulations, including patient shopping estimates and self-pay packages; communicate expected patient financial responsibility prior to service and collect required payments
  • Review patient accounts for outstanding balances, document all interactions, and inform patients or guarantors of financial obligations including co-pays, co-insurance, deductibles, deposits, and past due balances
  • Verify insurance eligibility and benefits using available tools and resources; calculate and communicate estimated patient liability based on coverage
  • Assist patients in understanding Explanation of Benefits (EOB) statements and develop payment strategies for outstanding balances
  • Collect, verify, and accurately document demographic and insurance information to support financial processing
  • Maintain and manage assigned work queues related to financial assistance, coverage discovery, estimates, and other departmental needs
  • Identify patients who may benefit from financial counseling and coordinate support prior to or following scheduled services
  • Guide patients through financial assistance applications and payment plan options
  • Respond to and manage phone and electronic inquiries from patients, payers, providers, and internal departments
  • Deliver high-quality customer service by resolving inquiries effectively and escalating issues when appropriate
  • Collaborate with cross-functional teams to resolve account issues and support reimbursement processes
  • Ensure compliance with all applicable federal, state, and local regulations, as well as organizational policies and confidentiality requirements (including HIPAA)
  • Participate in ongoing training related to systems, tools, and financial counseling functions
  • Perform additional duties as assigned

Required Qualifications

  • High school diploma or equivalent
  • 0–2 years of relevant experience
  • Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
  • Strong communication, customer service, and active listening skills
  • Basic keyboarding and data entry skills
  • Ability to analyze and interpret data
  • Strong critical thinking, problem-solving, and sound judgment
  • Detail-oriented with a high level of accuracy
  • Ability to manage multiple tasks in a fast-paced, complex environment
  • Ability to follow written and verbal instructions and established procedures
  • Ability to work independently and manage time effectively
  • Ability to maintain confidentiality

Preferred Qualifications

  • Associate’s degree in Accounting, Business Administration, or related field
  • Experience in a hospital, clinic, health insurance company, managed care organization, or healthcare financial services setting
  • Working knowledge of medical terminology, anatomy, and physiology
Solve IT Strategies logo

About Solve IT Strategies

Sourced by ZipRecruiter

We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2016

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