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Financial Counselor Jobs in Naperville, IL (NOW HIRING)

Trinity Health

Financial Counselor

Melrose Park, IL · On-site

$18.16 - $28.14/hr

The Financial Counselor is responsible for coordinating payment sources and securing reimbursement for hospital services. This role supports patients seeking or receiving care by educating them on ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

Sinai Chicago

FINANCIAL COUNSELOR

Chicago, IL · On-site

$19.50 - $25.50/hr

GENERAL SUMMARY/BASIC PURPOSE OF JOB: • Under the supervision of the Patient Financial Services' Supervisor, conducts financial interviews, makes payment arrangements and conducts necessary ...

The US Oncology Network

Financial Navigator

Chicago Ridge, IL · On-site

$19.25 - $25/hr

Unlike a traditional financial counselor, the Oncology Financial Navigator takes direct action -- submitting applications, enrolling patients in assistance programs, coordinating with manufacturers ...

The US Oncology Network

Financial Navigator

Chicago Ridge, IL · On-site

$19.25 - $25/hr

Unlike a traditional financial counselor, the Oncology Financial Navigator takes direct action - submitting applications, enrolling patients in assistance programs, coordinating with manufacturers ...

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Financial Counselor information

See Naperville, IL salary details

$13

$21

$30

How much do financial counselor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for financial counselor in Naperville, IL is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $23.75 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

Can a financial counselor work from home?

Financial counselors can often work from home, especially if their role involves client consultations, financial planning, or administrative tasks that can be performed remotely. Many employers offer telecommuting options, provided the counselor has access to necessary tools like secure communication platforms and maintains confidentiality standards.
More about Financial Counselor jobs

What cities near Naperville, IL are hiring for Financial Counselor jobs?

Cities near Naperville, IL with the most Financial Counselor job openings:

Financial Counselor jobs near you
Infographic showing various Financial Counselor job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Financial Counselor

Trinity Health

Melrose Park, IL • On-site

$18.16 - $28.14/hr

Full-time

Medical

This job post has expired 5 days ago. Applications are no longer accepted.

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 893 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.
If you're passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Financial Counselor and become Loyola Strong!
The Financial Counselor is responsible for coordinating payment sources and securing reimbursement for hospital services. This role supports patients seeking or receiving care by educating them on insurance options, assisting with financial applications, establishing payment plans, and collecting patient financial responsibilities. The Financial Counselor advocates on behalf of patients while ensuring accurate financial processing and supporting organizational revenue goals.
What you'll do:
  • Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
  • Assist with insurance and financial assistance applications, including charity care when appropriate
  • Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
  • Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
  • Collaborate with internal departments and external agencies to resolve coverage or billing issues
  • Ensure accurate documentation and maintain HIPAA compliance
  • Support department goals and demonstrate Trinity Health values in all interactions

What We Offer
  • Benefits starting Day One
  • Daily Pay option
  • Career development and growth opportunities
  • Tuition reimbursement
  • On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center)
  • Employee referral rewards

Compensation:
Pay Range: $18.16 - $28.14 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Benefits:
Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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