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Medical Financial Counselor Jobs (NOW HIRING)

Oneoncology

Financial Counselor

San Antonio, TX

$17.25 - $22.25/hr

Financial Counselor - Medical Oncology Office Position Summary: The Financial Counselor will provide financial assistance and guidance to patients undergoing treatment at our medical oncology office.

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Medical Financial Counselor information

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How much do medical financial counselor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for medical financial counselor in the United States is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

How to become a medical financial counselor?

To become a medical financial counselor, individuals typically need a high school diploma or equivalent, with some positions requiring an associate's or bachelor's degree in healthcare administration, finance, or related fields. Certification through organizations like the National Association of Healthcare Financial Professionals (NAHFP) can enhance job prospects, and strong communication and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a medical financial counselor, and why are they important?

To thrive as a Medical Financial Counselor, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a background in healthcare administration or related fields. Familiarity with hospital billing software, insurance portals, and revenue cycle management systems is typically required. Strong interpersonal communication, empathy, and problem-solving skills help you guide patients through complex financial matters and sensitive conversations. These skills are crucial to ensure patients receive accurate financial guidance, maintain compliance, and support the healthcare organization's financial health.

What is the difference between Medical Financial Counselor vs Medical Billing Specialist?

AspectMedical Financial CounselorMedical Billing Specialist
CredentialsOften requires certification (e.g., Certified Healthcare Financial Professional)Typically requires certification or training in billing and coding
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, hospitals
Primary FocusPatient financial assistance, insurance navigation, payment plansProcessing claims, coding, billing, and reimbursement

Medical Financial Counselors focus on helping patients understand and manage their healthcare costs, while Medical Billing Specialists handle the administrative tasks of billing and coding. Both roles require knowledge of healthcare finance, but their daily responsibilities and interactions differ significantly.

How does a medical financial counselor typically collaborate with clinical staff to assist patients?

Medical Financial Counselors work closely with clinical staff, such as nurses, physicians, and case managers, to ensure patients receive comprehensive support regarding their healthcare expenses. They often join care team meetings to discuss patient needs and provide guidance on financial assistance programs or insurance options. This collaboration helps identify patients who may be at risk of financial hardship and ensures a unified approach to addressing both medical and financial concerns. By maintaining open communication channels, Medical Financial Counselors help improve patient satisfaction and promote positive health outcomes.

What is a medical financial counselor?

Medical financial counselors are professionals who assist patients and their families in understanding and managing the financial aspects of medical care. They help patients navigate health insurance benefits, estimate out-of-pocket costs, set up payment plans, and apply for financial assistance programs or charity care. Their role is crucial in reducing financial stress for patients, ensuring access to necessary care, and helping healthcare facilities receive timely payments.
More about Medical Financial Counselor jobs
What states have the most Medical Financial Counselor jobs? States with the most job openings for Medical Financial Counselor jobs include:
What job categories do people searching Medical Financial Counselor jobs look for? The top searched job categories for Medical Financial Counselor jobs are:
Medical Financial Counselor jobs near you
Infographic showing various Medical Financial Counselor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,125 per year, or $21.7 per hour.

Medical Financial Counselor

Prelude Fertility

Indianapolis, IN • On-site

$18 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 hours ago

Job description

The Financial Counselor is responsible for ensuring correct processing of all patient accounts and coordinating all facets for patient accounts, credits and collection of Accounts Receivable. This role ensures duties are completed accurately and timely while acting as a team player for optimum office flow and excellent patient account care. The Financial Counselor may be responsible for verifying insurance and providing financial counseling to assist with self-pay accounts, as well as billing and collection of insurance and self-pay accounts. The Financial Counselor works in a collaborative relationship with the financial team as well as with other departments and employees.
Hours: Monday - Friday 8 a.m. - 4:30 p.m.
Essential Responsibilities:
  • Responsible for financial counseling of prospective and new patients, with an emphasis on patient retention and creative problem-solving.
  • Establishes an ongoing relationship with patients, in an effort to provide financial counseling throughout the treatment process.
  • Assist patients with patient account questions and serve as a resource & liaison between internal advocate departments and insurance carriers.
  • Explains fees and available financial plans to patients in person or via telephone.
  • Set up payment plans following guidelines and provides patient with contract for selected financial plan.
  • Corresponds with patient regarding fees due and collects fees from patient at beginning of cycle.
  • Obtains insurance benefit information/authorization/pre-determination for patients.
  • Assists patients in preparing insurance forms, answers patients' questions about unpaid balances and verifies balances and refunds for accuracy.
  • Assists patient with application completion and submission for approval to various financial plans.
  • Document appropriate follow up notes on accounts and upkeep of any daily spreadsheets required by supervisor
  • Process patient payments and refunds following the department's process.

Knowledge and skills needed:
  • Demonstrated knowledge of third-party and insurance company operating procedures, regulations and billing requirements.
  • Experience with Microsoft Office suite and Electronic Medical Record (EMR) system.
  • Ability to effectively establish and maintain cooperative and effective working relationships
  • Effectively prioritize competing responsibilities, with a sensitivity toward matters which are time sensitive.
  • Exercise a high level of discretion and sensitivity to patient privacy.
  • Ability to recognize, evaluate, solve problems and correct errors.

Education / Experience:
  • High School diploma or equivalent is required; Associate's or Bachelor's degree preferred
  • Minimum of 2 years' experience offering financial counseling in a health care related field

Why You'll Love Working Here - Our Amazing Benefits:
Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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