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Healthcare Financial Counselor Jobs (NOW HIRING)

Acadia Healthcare

Financial Counselor

Wilmington, NC

$17.75 - $23/hr

High school diploma or equivalent required. * 3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required. * Extensive knowledge of Commercial ...

Optimus Health Care, Inc.

Financial Counselor

Bridgeport, CT · On-site

$19.50 - $25.25/hr

Optimus Health Care--the largest provider of primary health care services in Fairfield County--is ... POSITION SUMMARY The Financial Counselor is a member of a healthcare team responsible for working ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a ...

BriteLife Recovery

Financial Counselor

Hilton Head Island, SC · On-site

$18 - $23.50/hr

) Financial Counselor Do you work for a company that no longer aligns with your core values? Have you ... Experience in behavioral health, substance use disorder, or healthcare settings strongly preferred.

BriteLife Recovery

Financial Counselor

Hilton Head Island, SC · On-site

$18 - $23.50/hr

Financial Counselor Do you work for a company that no longer aligns with your core values? Have you ... Experience in behavioral health, substance use disorder, or healthcare settings strongly preferred.

OU Medical Center

Financial Counselor- FS

Edmond, OK · On-site

$17.25 - $22.25/hr

Financial Counselor- FS Department: Admitting The Financial Counselor II provides financial ... Certified Revenue Cycle Representative (CRCR) issued by the Healthcare Financial Management ...

ScionHealth

Financial Counselor - Evenings FT

Andalusia, AL · On-site

$17 - $22.25/hr

Job Summary The Financial Counselor is responsible for coordinating all financial aspects of a ... None required Experience * 1-2 years of experience in healthcare financial services, insurance ...

Riverwood Healthcare Center

Financial Counselor

Aitkin, MN · On-site

$19.29 - $23.34/hr

This position is responsible for facilitating financial counseling, financial assistance, insurance ... Working knowledge of healthcare insurance, patient billing, and payment arrangements preferred.

Acadia Healthcare

Financial Counselor

Apopka, FL · On-site

$16.75 - $21.75/hr

Acadia Healthcare and Orlando Health have formed a joint venture to develop, construct, and operate ... Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles ...

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Training will take place throughout the healthcare system for the first 4 weeks of employment.

RWJBarnabas Health

Financial Counselor

Newark, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Various Hospital Sites Department Name: Patient Financial Services ... Training will take place throughout the healthcare system for the first 4 weeks of employment.

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Healthcare Financial Counselor information

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How much do healthcare financial counselor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for healthcare financial counselor in the United States is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

What does a healthcare financial counselor do?

A Healthcare Financial Counselor assists patients in understanding and managing the costs associated with their medical care. They help patients review their insurance coverage, explain out-of-pocket expenses, and guide them through payment options or financial assistance programs. Their goal is to ensure that patients are informed about their financial responsibilities and receive the support they need to afford necessary healthcare services. Counselors often collaborate with billing departments, insurers, and social service agencies to advocate for patients' financial well-being.

What are the key skills and qualifications needed to thrive as a healthcare financial counselor?

To thrive as a Healthcare Financial Counselor, you need strong knowledge of healthcare billing, insurance processes, and patient financial assistance programs, often supported by a background in finance, healthcare administration, or related certifications. Familiarity with hospital billing systems, electronic health records (EHRs), and financial management software is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and resolve billing concerns. These abilities ensure that patients receive clear, compassionate support while maximizing payment collection and regulatory compliance for healthcare organizations.

How does a healthcare financial counselor typically collaborate with medical staff and patients to resolve billing concerns?

Healthcare Financial Counselors work closely with both medical staff and patients to clarify billing questions, explain insurance coverage, and identify payment options. They often act as liaisons between patients and hospital billing departments, ensuring that patients understand their financial responsibilities and that the hospital receives accurate and timely payments. Counselors may participate in multidisciplinary team meetings to address patient needs holistically, and regularly communicate with insurance companies to resolve claim issues. Strong interpersonal skills and clear communication are essential in this collaborative, problem-solving role.

What is the difference between Healthcare Financial Counselor vs Medical Billing Specialist?

AspectHealthcare Financial CounselorMedical Billing Specialist
CredentialsHigh school diploma, certifications like Certified Healthcare Financial Professional (CHFP)High school diploma, certification in medical billing (e.g., Certified Professional Biller)
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary FocusPatient financial assistance, insurance navigation, payment plansProcessing and submitting medical claims, coding, billing
Employer & IndustryHealthcare providers, insurance companiesHealthcare providers, billing services

Healthcare Financial Counselors focus on helping patients understand their insurance benefits and manage payments, while Medical Billing Specialists handle the technical aspects of submitting claims and coding. Both roles are essential in healthcare finance but serve different functions within the patient billing process.

More about Healthcare Financial Counselor jobs

What cities are hiring for Healthcare Financial Counselor jobs?

Cities with the most Healthcare Financial Counselor job openings:

What states have the most Healthcare Financial Counselor jobs?

States with the most job openings for Healthcare Financial Counselor jobs include:

What job categories do people searching Healthcare Financial Counselor jobs look for?

The top searched job categories for Healthcare Financial Counselor jobs are:

Healthcare Financial Counselor jobs near you
Infographic showing various Healthcare Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,125 per year, or $21.7 per hour.

Financial Counselor

Acadia Healthcare

Wilmington, NC

$17.75 - $23/hr

Full-time

Posted 24 days ago

Acadia Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 192 frontline employees who took The Breakroom Quiz

670th of 898 rated healthcare providers

Job description

Financial Counselor 

We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is responsible for insurance verification, financial counseling, upfront collections, payment arrangements, and maintaining accurate patient financial records.  

The ideal candidate combines strong financial counseling and collections expertise with a genuine desire to help others. Because this is a patient-facing role within a behavioral health environment, we are seeking someone who demonstrates compassion, empathy, patience, and emotional intelligence while assisting patients through challenging situations. Three years of collecting experience is required for this role, five years is preferred.   


Responsibilities

  • Verify insurance benefits and audit admission paperwork for accuracy and completeness. 
  • Review and update patient demographic and insurance information in the patient accounting system. 
  • Counsel patients and guarantors regarding insurance coverage, benefits, out-of-pocket costs, and payment options. 
  • Collect deductibles, copays, coinsurance, and other patient balances. 
  • Complete financial assistance applications and verify income and expense documentation. 
  • Prepare charity care, administrative adjustment requests, and payment arrangements as needed. 
  • Maintain collection, charity, and adjustment logs and review activity with leadership. 
  • Analyze account information and take appropriate action to support timely payment and reimbursement. 

Qualifications

  • High school diploma or equivalent required. 
  • 3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required. 
  • Extensive knowledge of Commercial Insurance, Medicare, and Medicaid required.  We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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    About Acadia Healthcare

    Sourced by ZipRecruiter

    Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Franklin, TN, US

    Year founded

    2005

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