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Healthcare Financial Counselor Jobs (NOW HIRING)

OrthoArkansas

Healthcare Financial Counselor

Little Rock, AR · On-site

$15.50 - $20.25/hr

Join OrthoArkansas as a Financial Counselor and contribute to making healthcare more accessible by providing patients with the financial clarity and assistance they need. This role offers a ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a ...

Main Line Health

Patient Financial Counselor

Media, PA

$18.75 - $24.50/hr

Why work as a Patient Financial Counselor with Main Line Health? * Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a ...

Oneoncology

Financial Counselor

San Antonio, TX

$17.25 - $22.25/hr

The Financial Counselor will work closely with patients, insurance providers, and healthcare teams to facilitate smooth financial processes while maintaining a high level of confidentiality and ...

BriteLife Recovery

Financial Counselor

Hilton Head Island, SC · On-site

$18 - $23.50/hr

) Financial Counselor Do you work for a company that no longer aligns with your core values? Have you ... Experience in behavioral health, substance use disorder, or healthcare settings strongly preferred.

BriteLife Recovery

Financial Counselor

Hanover, PA · On-site

$18.25 - $23.75/hr

) Financial Counselor (Healthcare / Patient Accounts) Hanover, PA (On-site) Full-Time $22-24/hour $500.00 Sign-On Bonus if hired before April 30, 2026 Looking for a stable, meaningful role in health ...

Northwestern Medicine Corporate

Financial Counselor

Chicago, IL · On-site

$19.50 - $25.50/hr

Adheres to all financial counseling and collection guidelines as established by Northwestern Memorial HealthCare. * May conduct in-person interviews of patients receiving care while the patient is on ...

Baldwin Health

Financial Counselor

Foley, AL

$16.25 - $21.25/hr

Qualifications * 0-2 years of experience in healthcare registration, billing, collections, or a related field required * 2-4 years of experience in financial counseling or insurance verification ...

Shriners Children's

Financial Counselor

$21.96 - $32.94/hr

Required Qualifications: * 3 years prior experience in healthcare financial counseling, billing, insurance verification, patient access, or customer service * Epic EMR experience * High School ...

Houston Healthcare

Counselor - Financial

Warner Robins, GA · On-site

$17.25 - $22.50/hr

Associates Degree in Healthcare, Business, or Finance. Experience may qualify in lieu of education ... The Financial Counselor needs to be able to plan, prioritize and organize work load in a time ...

Signature Healthcare

Financial Counselor

Brockton, MA · On-site

$19 - $22/hr

Signature Healthcare's Brockton Hospital is hiring for a Financial Counselor in Brockton, MA. Our recently renovated Brockton Hospital is a modern healthcare facility with a focus on superior patient ...

RWJBarnabas Health

Financial Counselor

Jersey City, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Northern Hospital Sites Department Name: Patient Financial Services ... Training will take place throughout the healthcare system for the first 4 weeks of employment.

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Training will take place throughout the healthcare system for the first 4 weeks of employment.

RWJBarnabas Health

Financial Counselor

Long Branch, NJ

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Training will take place throughout the healthcare system for the first 4 weeks of employment.

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Healthcare Financial Counselor information

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How much do healthcare financial counselor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for healthcare financial counselor in the United States is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a healthcare financial counselor?

To thrive as a Healthcare Financial Counselor, you need strong knowledge of healthcare billing, insurance processes, and patient financial assistance programs, often supported by a background in finance, healthcare administration, or related certifications. Familiarity with hospital billing systems, electronic health records (EHRs), and financial management software is typically required. Excellent communication, empathy, and problem-solving skills help you guide patients through complex financial discussions and resolve billing concerns. These abilities ensure that patients receive clear, compassionate support while maximizing payment collection and regulatory compliance for healthcare organizations.

What is the difference between Healthcare Financial Counselor vs Medical Billing Specialist?

AspectHealthcare Financial CounselorMedical Billing Specialist
CredentialsHigh school diploma, certifications like Certified Healthcare Financial Professional (CHFP)High school diploma, certification in medical billing (e.g., Certified Professional Biller)
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary FocusPatient financial assistance, insurance navigation, payment plansProcessing and submitting medical claims, coding, billing
Employer & IndustryHealthcare providers, insurance companiesHealthcare providers, billing services

Healthcare Financial Counselors focus on helping patients understand their insurance benefits and manage payments, while Medical Billing Specialists handle the technical aspects of submitting claims and coding. Both roles are essential in healthcare finance but serve different functions within the patient billing process.

What does a healthcare financial counselor do?

A Healthcare Financial Counselor assists patients in understanding and managing the costs associated with their medical care. They help patients review their insurance coverage, explain out-of-pocket expenses, and guide them through payment options or financial assistance programs. Their goal is to ensure that patients are informed about their financial responsibilities and receive the support they need to afford necessary healthcare services. Counselors often collaborate with billing departments, insurers, and social service agencies to advocate for patients' financial well-being.

How does a healthcare financial counselor typically collaborate with medical staff and patients to resolve billing concerns?

Healthcare Financial Counselors work closely with both medical staff and patients to clarify billing questions, explain insurance coverage, and identify payment options. They often act as liaisons between patients and hospital billing departments, ensuring that patients understand their financial responsibilities and that the hospital receives accurate and timely payments. Counselors may participate in multidisciplinary team meetings to address patient needs holistically, and regularly communicate with insurance companies to resolve claim issues. Strong interpersonal skills and clear communication are essential in this collaborative, problem-solving role.
More about Healthcare Financial Counselor jobs
What cities are hiring for Healthcare Financial Counselor jobs? Cities with the most Healthcare Financial Counselor job openings:
What states have the most Healthcare Financial Counselor jobs? States with the most job openings for Healthcare Financial Counselor jobs include:
What job categories do people searching Healthcare Financial Counselor jobs look for? The top searched job categories for Healthcare Financial Counselor jobs are:
Healthcare Financial Counselor jobs near you
Infographic showing various Healthcare Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 15% Part Time, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,125 per year, or $21.7 per hour.

Healthcare Financial Counselor

OrthoArkansas

Little Rock, AR • On-site

$15.50 - $20.25/hr

Full-time

Posted 10 days ago

Job description

KICK for the GOAL

OrthoArkansas' core values

KINDNESS

People are happier after interactions with you because you are kind and pleasant.

INTEGRITY

Always doing the right thing, especially when no one is looking.

CONSCIENTIOUSNESS

Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork.

KNOWLEDGE

Be a lifelong learner.

Position Overview:

As a Financial Counselor at OrthoArkansas, you play a vital role in ensuring patients understand their financial responsibilities and options, promoting a positive experience from start to finish. This position involves reviewing surgical and non-surgical procedures to provide accurate financial estimates, negotiating payment arrangements, and educating patients about financial assistance options. By serving as a liaison between patients and providers, you will ensure payments are made in compliance with the OrthoArkansas Financial Policy while fostering a professional and supportive environment.

Key Responsibilities:

1. Financial Estimation and Communication:

  • Review all surgical and procedural cases for assigned physicians to calculate benefits and estimate patient responsibility.
  • Communicate estimated portions to patients and coordinate prepayment arrangements.
  • Collaborate with Surgery Centers to discuss patient benefits and prepayment details for upcoming surgeries.

2. Patient Account Management:

  • Address patient inquiries and concerns regarding account balances and payments.
  • Collect outstanding balances and negotiate payment arrangements that comply with financial policies.
  • Document payment plans and financial agreements accurately in the system.

3. Financial Education and Assistance:

  • Educate patients about payment options, financial policies, and available financial assistance programs.
  • Serve as a resource for staff and patients to answer questions related to accounts and financial processes.

4. Collections and Reporting:

  • Review delinquent accounts for potential placement with collection agencies.
  • Communicate directly with collection agencies regarding payments made on collection accounts.

5. Compliance and Administrative Support:

  • Ensure compliance with OrthoArkansas Financial Policies in all interactions and documentation.
  • Perform other related duties as required or assigned to support the financial operations of the clinic.

Qualifications:

  • Education and Experience:
    • High school diploma or GED equivalent required.
    • 0 to 6 months of related experience or training, or an equivalent combination of education and experience.
    • Thorough knowledge of orthopedic procedures, diagnoses, and procedure codes is preferred.
    • Ability to interact professionally with patients, providers, and external stakeholders.
  • Certificates, Licenses, Registrations:
    • Required: None.
    • Preferred: None.
  • Skills and Abilities:
    • Advanced proficiency in alphanumeric data entry and intermediate skills in 10-Key, database management, and spreadsheets.
    • Strong communication and negotiation skills for patient interactions.
    • Excellent organizational and problem-solving abilities.
    • Basic accounting skills and the ability to adapt to office routines efficiently.

Additional Details:

  • Performance Expectations:
    Ensure accurate financial estimates, timely payment arrangements, and positive interactions with patients while maintaining compliance with financial policies.
  • Professional Development:
    Opportunities for growth in financial counseling practices, insurance policies, and payment systems, allowing for career advancement in a supportive healthcare environment.

Join OrthoArkansas as a Financial Counselor and contribute to making healthcare more accessible by providing patients with the financial clarity and assistance they need. This role offers a meaningful opportunity to improve patient satisfaction while ensuring the clinic operates efficiently and effectively.

Apply