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Medical Financial Counselor Jobs (NOW HIRING)

Missouri Delta Medical Center

Financial Counselor

Sikeston, MO · On-site

$17.50 - $22.75/hr

The Patient Financial Counselor helps patients understand their medical costs, explains insurance rules, and finds payment help. They work with hospital staff and insurance companies to make paying ...

Bronson Healthcare

Financial Counselor

Battle Creek, MI · On-site

$17.25 - $22.50/hr

The Financial Counselor is responsible for a broad spectrum of duties, beginning with the initial ... medical terminology desirable • Data entry skills (50-60 keystrokes per minutes) • Basic ...

Bronson Methodist Hospital

Financial Counselor

Bronson, FL · On-site

$17 - $22.25/hr

The Financial Counselor is responsible for a broad spectrum of duties, beginning with the initial ... medical terminology desirable Data entry skills (50-60 keystrokes per minutes) Basic Computer ...

Wesley Medical Center

Financial Counselor

Wichita, KS · On-site

We have an exciting opportunity for you to join Wesley Medical Center which is part of the nation ... Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily ...

RWJBarnabas Health

Financial Counselor

Newark, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Various Hospital Sites Department Name: Patient Financial Services ... Clara Maass Medical Center - Belleville, NJ * Cooperman Barnabas Medical Center - Livingston, NJ

Wyandotmemorial

$19 - $24.75/hr

This role provides proactive and retrospective financial counseling to patients, helping them navigate medical bills, financial assistance, and payment plans while ensuring compliance with hospital ...

RWJBarnabas Health

Financial Counselor

Newark, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Various Hospital Sites Department Name: Patient Financial Services ... Clara Maass Medical Center - Belleville, NJ * Cooperman Barnabas Medical Center - Livingston, NJ

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Monmouth Medical Center - Long Branch, NJ * Monmouth Medical Center South - Lakewood, NJ

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Monmouth Medical Center - Long Branch, NJ * Monmouth Medical Center South - Lakewood, NJ

RWJBarnabas Health

Financial Counselor

Newark, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Various Hospital Sites Department Name: Patient Financial Services ... Clara Maass Medical Center - Belleville, NJ * Cooperman Barnabas Medical Center - Livingston, NJ

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Monmouth Medical Center - Long Branch, NJ * Monmouth Medical Center South - Lakewood, NJ

Optimus Health Care, Inc.

Financial Counselor

Bridgeport, CT · On-site

$19.50 - $25.25/hr

POSITION SUMMARY The Financial Counselor is a member of a healthcare team responsible for working ... EXPERIENCE: Minimum 2-4 years' experience in a medical office environment; experience with ...

RWJBarnabas Health

Financial Counselor

Newark, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Various Hospital Sites Department Name: Patient Financial Services ... Clara Maass Medical Center - Belleville, NJ * Cooperman Barnabas Medical Center - Livingston, NJ

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Monmouth Medical Center - Long Branch, NJ * Monmouth Medical Center South - Lakewood, NJ

RWJBarnabas Health

Financial Counselor

Newark, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Various Hospital Sites Department Name: Patient Financial Services ... Clara Maass Medical Center - Belleville, NJ * Cooperman Barnabas Medical Center - Livingston, NJ

RWJBarnabas Health

Financial Counselor

Long Branch, NJ · On-site

$23.04 - $30.73/hr

Financial Counselor Location: Southern Hospital Sites Department Name: Patient Financial Services ... Monmouth Medical Center - Long Branch, NJ * Monmouth Medical Center South - Lakewood, NJ

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Medical Financial Counselor information

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How much do medical financial counselor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medical financial counselor in the United States is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.80 per hour, depending on experience, location, and employer.

What is a medical financial counselor?

Medical financial counselors are professionals who assist patients and their families in understanding and managing the financial aspects of medical care. They help patients navigate health insurance benefits, estimate out-of-pocket costs, set up payment plans, and apply for financial assistance programs or charity care. Their role is crucial in reducing financial stress for patients, ensuring access to necessary care, and helping healthcare facilities receive timely payments.

How does a medical financial counselor typically collaborate with clinical staff to assist patients?

Medical Financial Counselors work closely with clinical staff, such as nurses, physicians, and case managers, to ensure patients receive comprehensive support regarding their healthcare expenses. They often join care team meetings to discuss patient needs and provide guidance on financial assistance programs or insurance options. This collaboration helps identify patients who may be at risk of financial hardship and ensures a unified approach to addressing both medical and financial concerns. By maintaining open communication channels, Medical Financial Counselors help improve patient satisfaction and promote positive health outcomes.

What are the key skills and qualifications needed to thrive as a medical financial counselor, and why are they important?

To thrive as a Medical Financial Counselor, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a background in healthcare administration or related fields. Familiarity with hospital billing software, insurance portals, and revenue cycle management systems is typically required. Strong interpersonal communication, empathy, and problem-solving skills help you guide patients through complex financial matters and sensitive conversations. These skills are crucial to ensure patients receive accurate financial guidance, maintain compliance, and support the healthcare organization's financial health.

What is the difference between Medical Financial Counselor vs Medical Billing Specialist?

AspectMedical Financial CounselorMedical Billing Specialist
CredentialsOften requires certification (e.g., Certified Healthcare Financial Professional)Typically requires certification or training in billing and coding
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, hospitals
Primary FocusPatient financial assistance, insurance navigation, payment plansProcessing claims, coding, billing, and reimbursement

Medical Financial Counselors focus on helping patients understand and manage their healthcare costs, while Medical Billing Specialists handle the administrative tasks of billing and coding. Both roles require knowledge of healthcare finance, but their daily responsibilities and interactions differ significantly.

How can I become a medical financial counselor?

To become a medical financial counselor, typically a high school diploma or equivalent is required, with some positions preferring an associate's or bachelor's degree in healthcare administration, finance, or related fields. Relevant skills include knowledge of insurance processes, billing, and patient communication, and certification such as the Certified Healthcare Financial Professional (CHFP) can enhance job prospects.
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What states have the most Medical Financial Counselor jobs?

States with the most job openings for Medical Financial Counselor jobs include:

What job categories do people searching Medical Financial Counselor jobs look for?

The top searched job categories for Medical Financial Counselor jobs are:

Medical Financial Counselor jobs near you
Infographic showing various Medical Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,125 per year, or $21.7 per hour.

Financial Counselor

Missouri Delta Medical Center

Sikeston, MO • On-site

$17.50 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Missouri Delta Medical Center rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

873rd of 1,065 rated hospitals

Job description

SUMMARY OF POSITION: The Patient Financial Counselor helps patients understand their medical costs, explains insurance rules, and finds payment help. They work with hospital staff and insurance companies to make paying for care easier while making sure the hospital gets paid correctly.

KEY RESPONSIBILITIES:

  • Provide patient-centered financial counseling, including education on insurance benefits, coverage limitations, deductibles, copayments, out-of-pocket costs, payment options, and anticipated financial responsibility.
  • Prepare and communicate accurate cost estimates for scheduled procedures and services using available pricing tools and organizational guidelines.
  • Verify insurance eligibility, benefits, referrals, authorizations, coverage details, and payer requirements prior to services.
  • Communicate with insurance carriers to resolve eligibility, coverage, authorization, denial, reimbursement, and account-related concerns.
  • Screen patients for financial assistance eligibility and assist with charity care, Medicaid, and other federal, state, or local assistance applications.
  • Collect, review, document, and maintain confidential financial information, account notes, and supporting documentation in accordance with HIPAA and organizational standards.
  • Establish payment plans, collect point-of-service payments when appropriate, respond to billing questions, review accounts, interpret EOBs, and support timely revenue cycle follow-up and departmental coordination.
  • Perform other duties as assigned.


EDUCATION: High School Diploma or equivalent required.

EXPERIENCE: 

  • One to two years of experience in healthcare revenue cycle, payment posting, medical billing, patient access, or financial counseling preferred.
  • Working knowledge of insurance payment methodologies, payer contracts, reimbursement structures, payer-specific billing requirements, denial prevention practices, and account balance resolution.
  • Ability to interpret EOBs, ERAs/835 files, payer correspondence, denial information, adjustment codes, reimbursement details, and use EHR, practice management, eligibility verification, or revenue cycle systems.
  • Understanding of Medicare, Medicaid, Medicare Advantage, Managed Medicaid, commercial insurance, prior authorization, referrals, medical necessity, Coordination of Benefits, payer policies, price transparency, patient cost estimation, financial assistance screening, revenue cycle metrics, confidentiality, professionalism, and accurate documentation standards.


SKILLS AND COMPETENCIES:

  • Demonstrates compassion, empathy, professionalism, emotional intelligence, discretion, and confidentiality when discussing sensitive financial and healthcare matters.
  • Builds trust with patients and families through respectful, patient-friendly communication, solution-focused service, conflict resolution, and de-escalation skills.
  • Applies strong revenue cycle knowledge, analytical thinking, and critical thinking to review accounts, interpret insurance information, explain patient responsibility, and identify financial assistance options.
  • Maintains accuracy, productivity, data integrity, timely follow-up, customer service standards, technical proficiency, and effective collaboration with internal departments and insurance representatives.


WORK ENVIRONMENT:

  • Office-based healthcare administrative role involving frequent interaction with patients, families, providers, and insurance representatives, requiring prolonged sitting, computer use, telephone communication, and data entry.
  • Requires managing multiple priorities accurately in a high-volume, fast-paced revenue cycle environment while maintaining professionalism, confidentiality, and HIPAA compliance when handling PHI and sensitive financial information.

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