Patient Financial Counselor Ii information
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$14.66 - $16.06
2% of jobs
$16.06 - $17.46
14% of jobs
$18.09 is the 25th percentile. Wages below this are outliers.
$17.46 - $18.86
20% of jobs
The median wage is $20 / hr.
$18.86 - $20.26
17% of jobs
$20.26 - $21.66
13% of jobs
$22.85 is the 75th percentile. Wages above this are outliers.
$21.66 - $23.06
11% of jobs
$23.06 - $24.45
9% of jobs
$24.45 - $25.85
5% of jobs
$25.85 - $27.25
3% of jobs
$27.25 - $28.65
3% of jobs
$28.65 - $30.05
3% of jobs
How much do patient financial counselor ii jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for patient financial counselor ii in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.
A Patient Financial Counselor II is a healthcare professional responsible for assisting patients with understanding their medical bills, insurance coverage, and payment options. They help patients navigate the financial aspects of their care, including estimating costs, explaining billing statements, and setting up payment plans if needed. This role often requires advanced knowledge of healthcare billing, insurance policies, and financial assistance programs, as well as strong communication and customer service skills.
A Patient Financial Counselor II works closely with both clinical and administrative teams to ensure patients receive comprehensive guidance regarding their financial responsibilities. They often coordinate with medical billing, insurance verification, and admissions staff to gather accurate patient information and resolve insurance or payment issues. Regular communication with nurses and physicians helps them stay informed about patient care plans, which is essential for providing accurate cost estimates and financial counseling. This collaborative approach enhances the patient experience and helps streamline the billing and payment process.
To thrive as a Patient Financial Counselor II, you need a solid understanding of healthcare billing, insurance processes, and patient account management, often supported by experience in medical billing or a related associate degree. Familiarity with hospital billing software, EHR systems, and payer portals is typically required, along with knowledge of relevant regulations like HIPAA. Exceptional interpersonal skills, attention to detail, and the ability to communicate complex financial information with empathy help set top performers apart. These skills ensure patients receive accurate financial guidance, maximize reimbursement for the organization, and promote positive patient experiences.
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