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Financial Counselor Jobs in Indiana (NOW HIRING)

Financial Counselor

Indianapolis, IN · On-site

$18.25 - $23.75/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

Financial Counselor

Indianapolis, IN · On-site

$18.25 - $23.75/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

Financial Counselor

Wayne, IN · On-site

$17.93 - $29.89/hr

A Financial counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial ...

Financial Counselor

Noblesville, IN · On-site

$17.75 - $23.25/hr

One (1) year of Financial counseling, eligibility screening, and/or Medicaid application processing experience strongly desired. License/Certification Requirements * Minimum: None * Preferred: State ...

New

Medical Financial Counselor

Indianapolis, IN · On-site

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Financial Counselor is responsible for ensuring correct processing of all patient accounts and coordinating all facets for patient accounts, credits and collection of Accounts Receivable. This ...

Financial Counselor

Noblesville, IN · On-site

$17.75 - $23.25/hr

One (1) year of Financial counseling, eligibility screening, and/or Medicaid application processing experience strongly desired. License/Certification Requirements * Minimum: None * Preferred: State ...

New

Financial Counselor

Noblesville, IN · On-site

$17.75 - $23.25/hr

One (1) year of Financial counseling, eligibility screening, and/or Medicaid application processing experience strongly desired. License/Certification Requirements * Minimum: None * Preferred: State ...

Financial Counselor I

Mooresville, IN · On-site

$18.75 - $24.50/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

Financial Counselor

Indianapolis, IN

$18.25 - $23.75/hr

  • Medical

FLSA Status Non-Exempt Job Role Summary The Financial Counselor assists customers with information necessary for securing verifications from various companies/agencies (Work One, banks, life ...

Financial Counselor I

Mooresville, IN

$18.75 - $24.50/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Patient Financial Counselor

Munster, IN · On-site

$18.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Patient Financial Counselor

Munster, IN · On-site

$19.23 - $29.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

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Showing results 1-20

Financial Counselor information

See Indiana salary details

$13

$20

$29

How much do financial counselor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for financial counselor in Indiana is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.64 per hour, depending on experience, location, and employer.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the most commonly searched types of Financial Counselor jobs in Indiana?

The most popular types of Financial Counselor jobs in Indiana are:

What cities in Indiana are hiring for Financial Counselor jobs?

Cities in Indiana with the most Financial Counselor job openings:

Infographic showing various Financial Counselor job openings in Indiana as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,939 per year, or $20.6 per hour.

Financial Counselor

Franciscan Alliance

Indianapolis, IN • On-site

$18.25 - $23.75/hr

Full-time

Re-posted 28 days ago


Franciscan Health rating

6.9

Company rating: 6.9 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

459th of 887 rated healthcare providers


Job description

Franciscan Health Indianapolis Campus8111 S Emerson Ave Indianapolis, Indiana 46237

The Financial Counselor I preregisters and conducts financial counseling and scheduling as needed, and dictates by circumstances surrounding the financial security of patient accounts. This position works with, but not limited to, Insurance Verifiers, Schedulers, Registration staff and Ancillary Departments at a hospital as well as off-site. The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.


WHAT YOU CAN EXPECT

  • Growth Opportunities!

  • Hours - Monday through Friday 8:00am to 4:30pm.

  • Contact patients to assist with discrepancies in insurance coverage, rescheduling options and financial security of services scheduled to be rendered.

  • Responsible for self-pay, Medicare, and various other work queues created for Financial Counseling Department including Medicare days and lifetime reserve forms.

  • Contact patient for Point of Service Collection (POS) and post payment as appropriate and work with Patient Access Staff at the hospital site in POS goals.

  • Review and understand insurance eligibility.

  • Educate patients as appropriate on insurance coverage, benefits, and liability.

  • Work closely with Scheduling, Ancillary Departments, Insurance Verifier, Billing, Collections, Enterprise Management, Customer Service and third-party vendors.

  • Analyze available documentation and use software or hospital resources to calculate and explain the expected charges for the services being provided, the amount expected from the payer, and the amount owed by the patient or responsible party.

  • Document pertinent account information clearly, concisely and timely in the account record.

  • Explain payment options and financial assistance to the patient or responsible party, and determines the number of payments on payment plans for self-pay balance per policy.

  • Meet with patients to review post-service billing concerns and facilitate customer complaints and service excellence complaints.

  • Meet with patients and their family in patient rooms for specific needs with financial counseling during a patient's stay.

  • Provide financial assistance education and facilitate the paperwork upon patient requests.

  • Review all learning material provided by the management team.

QUALIFICATIONS

  • Required High School Diploma/GED

  • 1 year Revenue Cycle Required

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on thebenefit section of our career site, jobs.franciscanhealth.org.


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