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Financial Counselor Jobs in Indiana (NOW HIRING)

American Oncology Network

Financial Counselor

Wayne, IN · On-site

$17.93 - $29.89/hr

A Financial counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial ...

Riverview Health

Financial Counselor

Noblesville, IN · On-site

$17.75 - $23.25/hr

One (1) year of Financial counseling, eligibility screening, and/or Medicaid application processing experience strongly desired. License/Certification Requirements * Minimum: None * Preferred: State ...

Franciscan Alliance

Financial Counselor I

Indianapolis, IN · On-site

$18.25 - $23.75/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

New

Franciscan Health

Financial Counselor I

Mooresville, IN · On-site

$18.75 - $24.50/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

HHC

Financial Counselor

Indianapolis, IN

$18.25 - $23.75/hr

FLSA Status Non-Exempt Job Role Summary The Financial Counselor assists customers with information necessary for securing verifications from various companies/agencies (Work One, banks, life ...

Franciscan Alliance

Financial Counselor I

Mooresville, IN · On-site

$18.75 - $24.50/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within their role. The ability to compassionately engage in conversation with patients on their ...

UHS

Financial Counselor

Greenwood, IN · On-site

$18 - $23.50/hr

Responsibilities Financial Counselor Valle Vista Health System is a 132-bed, acute care behavioral health hospital located in Greenwood, IN, just minutes south of Indianapolis. Valle Vista Health ...

UHS

Financial Counselor

Greenwood, IN

$18 - $23.50/hr

Responsibilities Financial Counselor Valle Vista Health System is a 132-bed, acute care behavioral health hospital located in Greenwood, IN, just minutes south of Indianapolis. Valle Vista Health ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping ...

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Financial Counselor information

See Indiana salary details

$13

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$29

How much do financial counselor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for financial counselor in Indiana is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.64 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

Can a financial counselor work from home?

Financial counselors can often work from home, especially if their role involves client consultations, financial planning, or administrative tasks that can be performed remotely. Many employers offer telecommuting options, provided the counselor has access to necessary tools like secure communication platforms and maintains confidentiality standards.
More about Financial Counselor jobs

What are the most commonly searched types of Financial Counselor jobs in Indiana?

The most popular types of Financial Counselor jobs in Indiana are:

What are popular job titles related to Financial Counselor jobs in Indiana?

For Financial Counselor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Financial Counselor jobs in Indiana look for?

The top searched job categories for Financial Counselor jobs in Indiana are:

What cities in Indiana are hiring for Financial Counselor jobs?

Cities in Indiana with the most Financial Counselor job openings:

What are popular job titles related to Financial Counselor jobs in IN?

For Financial Counselor jobs in IN, the most frequently searched job titles are:

Financial Counselor jobs near you
Infographic showing various Financial Counselor job openings in Indiana as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,939 per year, or $20.6 per hour.

Financial Counselor

American Oncology Network

Indianapolis, IN • On-site

$17.93 - $29.89/hr

Full-time

Re-posted 20 days ago

American Oncology Network rating

6.7

Company rating: 6.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

532nd of 895 rated healthcare providers

Job description

Location:
Hematology Oncology of Indiana
Pay Range:
$17.93 - $29.89
Job Description Summary:
A Financial counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial responsibilities of our patients. Performs the quality control function for pre-certification and prior authorization. The Financial Counselor ensures the patients' insurance benefits are kept up to date in the electronic medical records (EMR) and billing software while also verifying the patient's services meet insurance coverage appropriateness.
Primary Job Duties & Responsibilities:
  • Monitors and coordinates internally and externally with the insurance company on the pre-certification and prior authorization processes, including peer-2-peer and appeals, seeking support from provider or pharmacy team when applicable.
  • Review assigned patient(s) and/or Physician schedules for upcoming visits and/or treatment to establish patient financial responsibility.
  • Review patients' treatment plan(s) and identify if insurance benefit coverage is active and patient fiscal responsibility, all unplanned exceptions are to be communicated to provider immediately.
  • Review and identify new treatment orders, generate an estimate of service and review with patient explaining insurance benefits and fiscal responsibility.
  • If applicable, obtain necessary information from patient for assistance income guidelines.
  • Identify and review patient ageing balances and establish proper arrangements with the patient to address outstanding balance(s).
  • Discuss and explain forms and paperwork needed such as waivers, treatment estimates, payment plans, assistance applications, etc.
  • Communicate openly and routinely throughout the course of the workday with providers, nursing staff, PSS staff, UM team and coworkers through Teams, phone calls, emails and in person to discuss fiscal responsibility and other items as needed.
  • Work closely with outside entities to ensure full collaboration and completion of forms and items needed in a timely and sometimes urgent manner.
  • Assist patient(s) with completing necessary paperwork for assistance and other grant funded programs in order to secure financial aid for treatment and services.
  • Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team.
  • Understand and comply with all Federal and State laws and regulations pertaining to patient care, rights, safety, billing, and collections.
  • Will be expected to work overtime when given sufficient notice of required overtime.
  • Keep work area and records in a neat and orderly manner.
  • Maintain all company equipment in a safe and working order.

  • Adhere to all AON and departmental policies and procedures, including Revenue cycle policies and procedures.
  • Performs other duties and projects as assigned.

Job Qualifications and Requirements:
Education: High school Diploma or GED required. Further education or degree a plus Certifications/Licenses: Previous Experience (including minimum years of experience):
  • A minimum of two-years prior experience in the healthcare field, preferably in a clinical or business office setting required.
  • Prior Healthcare customer service.
  • Prior Medical terminology.
  • Prior Medical insurance verification.
  • Prior Verifying pre-certification and/or prior authorization with medical insurance.
  • Excellent proven verbal and communication skills needed.
  • Proven Insurance knowledge requirements including an understanding of medical terminology, ICD9, ICD10 and CPT codes.
  • Prior Cash handling and monetary collection experience.
  • Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance.

Core Capabilities:
  • Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
  • Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
  • Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
  • Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
  • Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
  • Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
  • Computer Skills:
    Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
    Ability to use multiple screens to perform required job functions.
    Ability to navigate multiple applications and tab in and out of workflow to complete tasks.

Travel : 0%
Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.
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