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Consumer Credit Counseling Jobs in Indiana (NOW HIRING)

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Consumer Credit Counseling information

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$5

$19

How much do consumer credit counseling jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for consumer credit counseling in Indiana is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the consumer credit counseling position, and why are they important?

To thrive in Consumer Credit Counseling, you need a solid understanding of personal finance, credit management, and debt reduction strategies, usually supported by relevant certifications such as Certified Credit Counselor (CCC). Familiarity with financial software, budgeting tools, and secure client management systems is typically required. Strong interpersonal communication, problem-solving abilities, and a nonjudgmental attitude are key soft skills that distinguish top performers. These skills are crucial for effectively guiding clients through sensitive financial challenges and fostering client trust and positive outcomes.

What is a consumer credit counseling?

A Consumer Credit Counseling job involves helping individuals manage their debt, improve their credit, and create financial plans. Counselors assess clients' financial situations, provide budgeting advice, and may negotiate with creditors to establish repayment plans. They often work for nonprofit organizations, financial institutions, or government agencies. Their goal is to educate clients on responsible financial practices and help them regain financial stability.

How much do consumer credit counselors make?

Consumer credit counselors typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can increase with certifications such as Certified Credit Counselor and experience in financial counseling or related fields.

What are some typical challenges faced by consumer credit counselors and how do they overcome them?

Consumer credit counselors often work with clients who are experiencing significant financial stress, which can make conversations emotional or difficult. Successfully navigating these challenges requires strong listening skills, empathy, and the ability to remain objective while providing actionable advice. Counselors may also encounter complex debt situations that require creative problem-solving and in-depth knowledge of financial tools and resources. Overcoming these challenges often relies on ongoing professional development and collaboration with colleagues or related agencies to stay informed on the latest industry trends and regulations.

What is the role of a consumer credit counselor?

A consumer credit counselor helps individuals manage their debt and improve their financial health by providing budgeting advice, debt management plans, and financial education. They often work for nonprofit agencies and may hold certifications such as Certified Credit Counselor (CCC) or Accredited Financial Counselor (AFC).

What certification do you need to be a consumer credit counselor?

To become a consumer credit counselor, professionals often pursue certifications such as the Certified Credit Counselor (CCC) from the National Foundation for Credit Counseling (NFCC) or the Accredited Financial Counselor (AFC). These certifications typically require relevant training, experience in financial counseling, and passing an exam. While not always mandatory, certification enhances credibility and job prospects in the field.

What are popular job titles related to Consumer Credit Counseling jobs in Indiana?

For Consumer Credit Counseling jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Consumer Credit Counseling jobs in Indiana look for?

The top searched job categories for Consumer Credit Counseling jobs in Indiana are:

Consumer Credit Counseling jobs near you
Infographic showing various Consumer Credit Counseling job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,576 per year, or $19 per hour.

Community Home Lending Officer

First Merchants Bank

Indianapolis, IN

Full-time

Re-posted 2 days ago

First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

88th of 171 rated banks

Job description

As part of this role you will:

  • Develop new business by cultivating CRA/LMI prospects and referral contacts (realtors, builders, teammate referrals, community partners and personal contacts).
  • Advise prospects and customers concerning home loan products and process.
  • Interview and take loan applications including the analysis of financial data and delivery of loan packages.
  • Maintain knowledge of available loan products, processing, underwriting and escalation of exception procedures.
  • Provide high level of customer service.
  • Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
  • Participate in community affairs to increase FMB’s visibility and enhance new business opportunities.

To be successful in this position, we require the following:

  • High school diploma or equivalent (GED).
  • Two (2) plus years in mortgage lending, consumer lending, credit counseling or homeownership counseling.

    The following would be a plus:

    • Understanding of conventional and/or government lending guidelines.

    • Understanding of residential first time home buyer processing, underwriting and closing process.

    • Experience presenting financial education workshops with a focus on low and moderate income and minority neighborhoods.

    First Merchants offers the following:

    • Base Pay PLUS Bonuses
    • Medical, Dental and Vision Insurance
    • 401k
    • Health Savings and Flexible Spending Accounts
    • Vacation/Sick Time
    • Paid Holidays
    • Paid Parental Leave
    • Tuition Reimbursement
    • Additional Benefits

    A little about us:

    First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

    Our Vision is:

    To enhance the financial wellness of the diverse communities we serve.

    Our Mission is:

    To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

    Our Team:

    "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

    Apply today to begin your career with us!

    What First Merchants Bank employees say

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