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Consumer Credit Counseling Jobs in Indiana (NOW HIRING)

... consumer credit. Meets with applicants to explain credit policies and to obtain additional loan ... Provide financial counseling * Underwrite credit applicants * Make sound and justifiable credit ...

Counsel members regarding their financial needs and services requested. - Ensure all branch ... Capable of analyzing credit and financial information * The ability to motivate or influence ...

Member Advisor

Mitchell, IN · On-site

$22.08 - $29.43/hr

Responsibilities Mission and Service - Is an integral part of the Hoosier Hills Credit Union and ... Underwrites consumer loans according to established policies, guidelines, and procedures to find ...

Oversees and participates in consumer lending activity. * Interviews loan applicants and collects ... Counsels employees when needed. Coordinates staff training when needed. Continually coaches other ...

Branch Manager

IN · On-site

$47K/yr

Oversees and participates in consumer lending activity. * Interviews loan applicants and collects ... Counsels employees when needed. Coordinates staff training when needed. Continually coaches other ...

Consumer Credit Counseling information

See Indiana salary details

$5

$19

How much do consumer credit counseling jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for consumer credit counseling in Indiana is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $18.99 per hour, depending on experience, location, and employer.

What is a consumer credit counseling?

A Consumer Credit Counseling job involves helping individuals manage their debt, improve their credit, and create financial plans. Counselors assess clients' financial situations, provide budgeting advice, and may negotiate with creditors to establish repayment plans. They often work for nonprofit organizations, financial institutions, or government agencies. Their goal is to educate clients on responsible financial practices and help them regain financial stability.

What are some typical challenges faced by consumer credit counselors and how do they overcome them?

Consumer credit counselors often work with clients who are experiencing significant financial stress, which can make conversations emotional or difficult. Successfully navigating these challenges requires strong listening skills, empathy, and the ability to remain objective while providing actionable advice. Counselors may also encounter complex debt situations that require creative problem-solving and in-depth knowledge of financial tools and resources. Overcoming these challenges often relies on ongoing professional development and collaboration with colleagues or related agencies to stay informed on the latest industry trends and regulations.

What are the key skills and qualifications needed to thrive in the consumer credit counseling position, and why are they important?

To thrive in Consumer Credit Counseling, you need a solid understanding of personal finance, credit management, and debt reduction strategies, usually supported by relevant certifications such as Certified Credit Counselor (CCC). Familiarity with financial software, budgeting tools, and secure client management systems is typically required. Strong interpersonal communication, problem-solving abilities, and a nonjudgmental attitude are key soft skills that distinguish top performers. These skills are crucial for effectively guiding clients through sensitive financial challenges and fostering client trust and positive outcomes.

How much do consumer credit counselors make?

Consumer credit counselors typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can vary based on certifications, such as Certified Credit Counselor, and the work environment, including non-profit or private sectors.

What certification do you need to be a consumer credit counselor?

To become a consumer credit counselor, professionals often obtain certifications such as the Certified Credit Counselor (CCC) credential from organizations like the National Foundation for Credit Counseling (NFCC) or the Association for Financial Counseling & Planning Education (AFCPE). These certifications typically require completing specific training programs, passing exams, and adhering to ethical standards. While not always mandatory, certification enhances credibility and job prospects in the field.

What are popular job titles related to Consumer Credit Counseling jobs in Indiana?

For Consumer Credit Counseling jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Consumer Credit Counseling job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,576 per year, or $19 per hour.

Full-time

Posted 6 days ago


Job description

Job Title: Loan Officer Status: Non-Exempt
Reports to: Chief Lending Officer
Summary: Under general supervision, but in accordance with established lending policies and procedures, receives and reviews applications for consumer credit. Meets with applicants to explain credit policies and to obtain additional loan documentation. Assembles loan applications and approves loans that meet established lending criteria and are within approval lending limits. Presents loan requests above lending limit to senior loan officer and/or other appropriate groups.
Essential Duties
  • Complete loan applications
  • Provide financial counseling
  • Underwrite credit applicants
  • Make sound and justifiable credit decisions
  • Prepare counter offers and loan denials
  • Prepare and present applicable loans to the monthly directors loan committee
  • Adhere and comply with all state and federal regulations in regards to consumer lending
  • Prepare proper documents for loan closing
  • Close and fund loans
  • Follow-up procedures such as lien perfections, collateral inspections
  • Cross-sell other products and services offered by Friendship Bancorp
  • Sell insurance on loans
  • Provide guidance and decision making advice to other lenders
  • Works with Collections Department to manage delinquent loans and Bank-owned property
Non-essential Duties
Other duties as assigned by management.
Knowledge, Skills, and Abilities:
  • Strong decision making abilities
  • Maintains extensive knowledge of all regulatory, compliance, procedural, and policy information
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from regulatory agencies
  • Ability to write professional correspondence
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to calculate figures and amounts such as discounts, interest, and percentages.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Training and Experience:
  • Bachelor's degree (B. A.) or equivalent from four-year college or university; and
  • Three to five years related experience and/or training; or
  • Equivalent combination of education and experience.
Conditions of Employment:
  • Must travel between branches as required.
  • Must pass background check.
NOTE: Friendship State Bank reserves the right to modify, interpret, or apply this job description, as it desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. The aforementioned job requirements may be changed to fulfill any obligation(s) to reasonably accommodate qualified individuals with disabilities.
Friendship State Bank
Summary of Physical, Sensory, and
Environmental Requirements
Needed to Perform Essential Job Duties
Job Title: Loan Officer
A. Physical Requirements
1. Lifting: Up to 20 pounds.
2. Carrying: Up to 20 pounds.
Computers, telephones, calculators, office equipment, microfilm
3. Pushing/Pulling: Up to 20 pounds.
4. Use of Equipment:
Continuously
Frequently
Occasionally
Not At All
Explanation
5. Sitting
x
6. Standing
x
7. Walking
x
8. Bending
x
9. Stooping
x
10. Crawling
x
11. Climbing
x
12. Reaching Above Head
x
13. Grasping:
a. One Hand
x
b. Both Hands
x
14. Fine Manipulating:
a. One Hand
x
b. Two Hands
x
B. Environment Requirements
Continuously
Frequently
Occasionally
Not At All
Explanation
1. Exposed To Marked Changes In Temperature
x
2. Outside Work
x
3. Exposure to Dust, Fumes, Odors, Water, Etc.
x
4. Exposure to Biological, Mechanical, Electrical, and/or Chemical Hazards
x
5. Normal (Inside) Environment
x
C. Sensory Requirements
1. Eyesight
Explanation
a. Normal/Corrected
x
Necessary
Not Necessary
b. Close Eye Work
Necessary
x
Not Necessary
c. Other
Necessary
x
Not Necessary
2. Hearing
a. Normal Tones
x
Necessary
Not Necessary
b. Soft Tones
Necessary
x
Not Necessary
c. Other
Necessary
x
Not Necessary
3. Distinguish Smells
Necessary
x
Not Necessary
4. Distinguish Temperatures By:
a. Touch
Necessary
x
Not Necessary
b. Proximity
Necessary
x
Not Necessary