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Text Counseling Jobs in Indiana (NOW HIRING)

Indiana Wesleyan University

Admissions Counselor

Marion, IN · On-site

$38K - $51K/yr

Admissions Counselor Job no: 495094 Work type: Administrative (Full Time) Location: Marion, IN ... Initiate frequent and meaningful communication (telephone, text, social media, notes, email, etc ...

Indiana Wesleyan University

Admissions Counselor

Marion, IN · On-site

$38K - $51K/yr

Admissions Counselor Apply now Job no: 495094 Work type: Administrative (Full Time) Location ... Initiate frequent and meaningful communication (telephone, text, social media, notes, email, etc ...

Purdue University

Admissions Counselor

Fort Wayne, IN · On-site

$43K/yr

Implement call, text, and interactive communication to engage prospective students. * Maintain ... guidance counselors, students and families. * Promote the University's programs. * Offer ...

Valparaiso University

Admission Counselor

Valparaiso, IN · On-site

$44K - $48K/yr

Maintain proactive, continuous communication through various channels-including email, phone, text, virtual meetings, and individual counseling-to foster meaningful student engagement and provide ...

Valparaiso

Admission Counselor

Valparaiso, IN · On-site

$44K - $48K/yr

Maintain proactive, continuous communication through various channels-including email, phone, text, virtual meetings, and individual counseling-to foster meaningful student engagement and provide ...

Valparaiso University

Admission Counselor

Valparaiso, IN · On-site

$44K - $48K/yr

Maintain proactive, continuous communication through various channels--including email, phone, text, virtual meetings, and individual counseling--to foster meaningful student engagement and provide ...

Centurion

Addiction Recovery Specialist (78359)

IN · On-site

$24.01 - $26.44/hr

... counseling. • Bachelor's degree in a human services or related field preferred • Must have ... To explore a non-medical career in corrections with Indiana DOC, text IDOC to 765-263-6322 to speak ...

Centurion

Addiction Recovery Specialist (79528)

IN · On-site

$24.01 - $26.44/hr

... counseling. • Bachelor's degree in a human services or related field preferred • Must have ... To explore a non-medical career in corrections with Indiana DOC, text IDOC to 765-263-6322 to speak ...

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Text Counseling information

See Indiana salary details

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How much do text counseling jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for text counseling in Indiana is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What is a Text Counseling job?

A Text Counseling job involves providing emotional support, guidance, and crisis intervention to individuals through text-based communication. Counselors typically work for mental health organizations, crisis hotlines, or online platforms, assisting people who may be struggling with stress, anxiety, depression, or other personal challenges. They use active listening, empathy, and problem-solving skills to help individuals manage their emotions and find appropriate resources. This role requires strong written communication skills, emotional resilience, and training in crisis intervention techniques.

What are the typical challenges faced by professionals working in Text Counseling roles?

Text counselors often handle multiple clients simultaneously and must adapt quickly to a wide range of emotional situations, requiring focus and quick critical thinking. The lack of nonverbal cues in text-based communication can make it more challenging to gauge a client’s emotional state, so counselors need strong interpretive skills and must clarify meaning frequently. Additionally, maintaining clear boundaries while providing empathetic support is crucial for both client well-being and counselor self-care. Most teams have supervision or peer support systems in place to help manage challenging conversations and promote ongoing professional development.

What are the key skills and qualifications needed to thrive in the Text Counseling position, and why are they important?

To thrive in Text Counseling, strong written communication skills, active listening, and a background in psychology, social work, or counseling are essential, often supported by relevant degrees or certifications. Familiarity with secure messaging platforms and client management systems is common, with some employers requiring certification in crisis intervention or mental health first aid. Empathy, patience, and the ability to maintain confidentiality stand out as highly valued soft skills. These competencies are vital to provide effective, timely support to clients while ensuring their safety and privacy during sensitive conversations.

What are the most commonly searched types of Text Counseling jobs in Indiana? The most popular types of Text Counseling jobs in Indiana are:
What are popular job titles related to Text Counseling jobs in Indiana? For Text Counseling jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Text Counseling jobs in Indiana look for? The top searched job categories for Text Counseling jobs in Indiana are:
Text Counseling jobs near you
Infographic showing various Text Counseling job openings in Indiana as of July 2026, with employment types broken down into 41% Full Time, 50% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,412 per year, or $24.2 per hour.
Admissions Counselor

Admissions Counselor

Indiana Wesleyan University

Marion, IN • On-site

$38K - $51K/yr

Full-time

Posted 26 days ago

Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

56th of 552 rated colleges and universities

Job description

Admissions Counselor
Job no: 495094
Work type: Administrative (Full Time)
Location: Marion, IN
Categories: Admissions/Recruiting/Enrollment
Job Title: Admissions Counselor
Reporting Relationship: Director of Admissions
Unit: IWU-Marion
Department: Enrollment Management - IWU Marion
Campus Location: Welcome Center, Marion, IN
Summary of Position: The admissions counselor position promotes the University and its programs to prospective students and their communities. The admissions counselor manages a caseload of students to identify, recruit, admit and matriculate successfully into the University, its programs and community. The goal is accomplished through building relationships with the student and their family, sharing opportunities available to the student at IWU and encouraging them on their next steps. Engagement varies by season but includes travel, hospitality during campus visits and extensive communication with families (including phone calls).
Duties and Responsibilities
  • Production
    • Meet or exceed enrollment goals through sustained effort
    • Monitor and adjust strategy to help meet historic benchmarks for yield and acceptance percentage
    • Meet or exceed campus visit goals for the assigned territory
    • Assist other counselors with meeting their goals
    • Provide successful handoff of matriculated students
  • Engagement and Communication
    • Initiate frequent and meaningful communication (telephone, text, social media, notes, email, etc.) with students and parents at all steps of the recruitment process
    • Engage in meaningful communication with key influencers of students, including parents, guidance personnel, pastors, and alumni to assist in recruiting
    • Meet with and host prospective students and their guests when visiting campus, including campus tours, hosting them for meals and chapel, walking them to appointments, etc.
  • Territory Development and Management
    • Collaborate with office leadership to develop a plan for managing the assigned territory that reflects an understanding of demographic, economic, and cultural nuances
    • Plan and execute travel around assigned college fairs that include visiting relevant high schools and engaging churches and pastors as advised
    • Participate in informal and formal territory events, including site visits, camps, conferences, and church gatherings, in coordination with the Wesleyan church and other partners
    • Schedule, promote and host receptions in recruiting region
    • Engage with conference guests via booth set-up, stage-time, dinner receptions, evening activities, and conference activities
  • Institutional Relationships and Representation
    • Coordinate recruitment efforts with student service areas, academic programs and other units (e.g. athletics, honors college, etc.)
    • Maintain updated knowledge of IWU programs, services, expectations, culture, etc. (e.g. new majors, chapel program focus, co-curricular experiences, student services processes)
    • Communicate the value of a Christ-centered education in a manner that recognizes potential students come from diverse theological backgrounds
    • Understand and effectively communicate the cost of attendance along with the return on investment of an IWU degree
    • Represent all university values without discrimination
  • Departmental Service
    • Thoroughly evaluate all travel efforts to improve systems and methods on an ongoing basis
    • Readily assist admissions team members with admissions events and needs, including visit days, assisting when team members are unavailable, etc.
    • Assist with other duties and tasks when needed or as assigned

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Bachelor's Degree Required

Experience
  • Experience in admissions, sales, case management, or marketing/communications is strongly preferred, but not required
  • Demonstration of a clear commitment to pursuing the greatest good for students and communities, including promoting student success
  • Demonstration of a clear commitment to working effectively with individuals from diverse communities and cultures
  • Experience as an IWU alumnus or employee is preferred, but not required

Required Skills
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Exceptional communication skills across multiple mediums, including written and presentation as well as with technology (phone conversation, video chat, text, email, social media, etc.)
  • Strong interpersonal skills, including emotional intelligence, friendliness/warmth, and conversation skills
  • Capable of operating comfortably, effectively and efficiently in MS Office systems
  • Good time management and organizational skills

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 16 Jun 2026 US Eastern Daylight Time
Applications close: 19 Jul 2026 US Eastern Daylight Time
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