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Text Counseling Jobs in Indiana (NOW HIRING)

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Text Counseling information

See Indiana salary details

$13

$24

$33

How much do text counseling jobs pay per hour?

As of May 29, 2026, the average hourly pay for text counseling in Indiana is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What is a Text Counseling job?

A Text Counseling job involves providing emotional support, guidance, and crisis intervention to individuals through text-based communication. Counselors typically work for mental health organizations, crisis hotlines, or online platforms, assisting people who may be struggling with stress, anxiety, depression, or other personal challenges. They use active listening, empathy, and problem-solving skills to help individuals manage their emotions and find appropriate resources. This role requires strong written communication skills, emotional resilience, and training in crisis intervention techniques.

What are the key skills and qualifications needed to thrive in the Text Counseling position, and why are they important?

To thrive in Text Counseling, strong written communication skills, active listening, and a background in psychology, social work, or counseling are essential, often supported by relevant degrees or certifications. Familiarity with secure messaging platforms and client management systems is common, with some employers requiring certification in crisis intervention or mental health first aid. Empathy, patience, and the ability to maintain confidentiality stand out as highly valued soft skills. These competencies are vital to provide effective, timely support to clients while ensuring their safety and privacy during sensitive conversations.

What are the typical challenges faced by professionals working in Text Counseling roles?

Text counselors often handle multiple clients simultaneously and must adapt quickly to a wide range of emotional situations, requiring focus and quick critical thinking. The lack of nonverbal cues in text-based communication can make it more challenging to gauge a client’s emotional state, so counselors need strong interpretive skills and must clarify meaning frequently. Additionally, maintaining clear boundaries while providing empathetic support is crucial for both client well-being and counselor self-care. Most teams have supervision or peer support systems in place to help manage challenging conversations and promote ongoing professional development.
What are the most commonly searched types of Text Counseling jobs in Indiana? The most popular types of Text Counseling jobs in Indiana are:
Infographic showing various Text Counseling job openings in Indiana as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 27% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,412 per year, or $24.2 per hour.
Licensed Professional Counselor or Licensed Marriage and Family Therapist

Licensed Professional Counselor or Licensed Marriage and Family Therapist

Eventus WholeHealth

Goshen, IN • On-site

Full-time

Posted 9 days ago


Eventus WholeHealth rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position Summary:
Eventus WholeHealth delivers an integrated model of care to adults who reside in skilled nursing and assisted living facilities through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Medical Assistants and in-house Support Staff.
We are seeking a Therapeutic Behavioral Specialist to join our team! You will provide recovery-oriented support and case management services to residents of the long term care facilities and their families. Opportunities may be present for a future transition to providing counseling services. We care for individuals in long-term care settings, both skilled nursing and assisted living or personal care. We address a wide range of problems from anxiety and depression to severe and persistent mental illness to issues around death and dying. As part of a multidisciplinary team, our clinicians have the chance to make a big difference in the quality of life for these residents. We solve problems, deliver excellent clinical care, and provide a critical link in the care a vulnerable population.
Essential Duties and Responsibilities:
  • Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs getting met.
  • Provide service planning for individualized supports or care coordination of healthcare, behavioral health, and development of a treatment plan.
  • Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services.
  • Provide services to individual clients or groups of clients.
  • Training of support systems including direct staff on specific client triggers, de-escalation techniques and interventions in client specific mental health treatment plan as developed by licensed clinician.
  • Promote a positive and cooperative relationship with all outside contacts.
  • Meet with Resident Care Coordinator or other staff as designated by the facility upon arrival to and departure from facility to review current resident and facility care needs and communicate findings or concerns.
  • Establish and maintain open and positive communications with facility staff and administration. Working with licensed Provide verbal and/or written instruction or feedback regarding treatment plans and other pertinent caregiver information.
  • Be knowledgeable of and adhere to Eventus WholeHealth standards, policies, and procedures. Be aware of and adhere to all legal and regulatory agencies' rules and guidelines and professional ethical standards. Comply with all regulatory agencies governing health care delivery.
  • Conduct self in a professional manner at all times.
  • Maintain patient confidentiality at all times including appropriate use of cell phone, email, text messaging, patient records, and EMR. Agree to abide by and be knowledgeable of HIPAA rules and regulations.
  • Consult with the clinical supervisor when facing an unfamiliar resident, family, or facility request or recommendation regarding the care of a resident.

Qualifications/Education:
Licensed Professional Counselors and Licensed Marriage and Family Therapists-Master's degree in either counseling or marriage and family therapy. Eligibility for a license to practice in the state in which you will practice, required.
Knowledge:
  • Knowledge of population-specific interventions, and delivering care following treatment plan.
  • Knowledge of rules and regulations of bodies governing behavioral health practice.
  • Knowledge of organization's policies and procedures.

Skills Required:
  • Skill in gathering and analyzing physiological, socioeconomic, behavioral, and emotional patient data.
  • Skills in providing training in social and emotional well being, stress management, anger management and overall life skills.
  • Skill in accurately evaluating patient problems and providing appropriate advice, intervention or referral.
  • Skill in written and verbal communication.
  • Skill in exercising a high degree of initiative, judgment and discretion.
  • Skill in establishing and maintaining effective working relationships.

Abilities:
  • Ability to react calmly and effectively in emergency situations.
  • Ability to work collaboratively with all members of the health care team.
  • Ability to evaluate and make recommendations for continuous quality improvement.
  • Ability to handle confidential and sensitive information.

About Eventus WholeHealth:
Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly-trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.