ZipRecruiter

Log In

1

Patient Financial Counselor Jobs (NOW HIRING)

Medix

Patient Financial Counselor

Virginia Beach, VA · On-site

$17 - $23/hr

Job Summary Our client is seeking a dedicated Patient Financial Counselor for a fast-paced, patient-facing role. The position involves managing patient messages regarding costs, performing insurance ...

Powers Health

Patient Financial Counselor

East Chicago, IN

$18.25 - $23.75/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

Munster, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Fulgent Therapeutics

Patient Financial Counselor

Coppell, TX · On-site

$17.50 - $22.75/hr

The Patient Financial Counselor will interact with patients, insurance carriers, medical facilities, and providers daily to ensure seamless front-end benefits verification, coordination, and ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

Munster, IN

$18.25 - $24/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

CCRM Fertility

Patient Financial Counselor

Houston, TX · On-site

$22 - $25/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

OneOncology LLC

Patient Financial Counselor

Atlanta, GA · On-site

$28/hr

Summary The Patient Financial Counselor is responsible for assisting patients and/or families to access financial resources. The Counselor assists Social Services with guidance to those patients who ...

CCRM Fertility

Patient Financial Counselor

Chicago, IL · On-site

$24 - $27/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

CCRM Fertility

Patient Financial Counselor

Menlo Park, CA · On-site

$26 - $31.50/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

previous page

Showing results 41-60

All JobsPatient Financial Counselor Jobs

Patient Financial Counselor information

See salary details

$14

$21

$30

How much do patient financial counselor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient financial counselor in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What does a patient financial counselor do?

A Patient Financial Counselor assists patients in understanding and managing the financial aspects of their healthcare. They explain insurance benefits, out-of-pocket costs, payment plans, and available financial assistance programs. Their goal is to help patients navigate billing processes, minimize financial stress, and ensure access to necessary medical services. Patient Financial Counselors often work in hospitals, clinics, or other healthcare settings and serve as a key resource for patients dealing with medical expenses.

What challenges do patient financial counselors face when assisting patients with insurance and billing?

Patient Financial Counselors often encounter challenges such as navigating complex insurance policies, explaining detailed billing statements, and resolving discrepancies in patient accounts. They must communicate clearly with patients who may be anxious or unfamiliar with medical billing processes, ensuring understanding and providing reassurance. Additionally, staying updated on frequent changes in insurance regulations and hospital policies is crucial to accurately advise patients and advocate for their financial well-being.

What skills and qualifications are needed to be a patient financial counselor?

To thrive as a Patient Financial Counselor, you need strong knowledge of healthcare billing, insurance processes, and patient financial services, often supported by a relevant associate degree or experience in medical billing. Familiarity with hospital billing software, insurance verification systems, and electronic health records (EHRs) is typically required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for effectively assisting patients with complex financial concerns. These skills ensure accurate billing, patient satisfaction, and efficient resolution of financial issues within the healthcare environment.

What is the difference between Patient Financial Counselor vs Medical Billing Specialist?

AspectPatient Financial CounselorMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare or financial counselingHigh school diploma; certification in medical billing preferred
Work EnvironmentHospitals, clinics, healthcare facilities; direct patient interactionMedical offices, billing companies; administrative setting
Primary FocusAssisting patients with financial options, insurance navigation, and payment plansProcessing insurance claims, coding, and billing procedures

The Patient Financial Counselor and Medical Billing Specialist roles both operate within healthcare settings but focus on different aspects. The counselor works directly with patients to manage financial concerns, while the billing specialist handles the administrative billing process. Both roles require knowledge of healthcare finance, but their daily tasks and interactions differ significantly.

More about Patient Financial Counselor jobs
What cities are hiring for Patient Financial Counselor jobs? Cities with the most Patient Financial Counselor job openings:
What are the most commonly searched types of Patient Financial Counselor jobs? The most popular types of Patient Financial Counselor jobs are:
Who are the top companies hiring for Patient Financial Counselor jobs? The top employers for Patient Financial Counselor jobs are:
What states have the most Patient Financial Counselor jobs? States with the most job openings for Patient Financial Counselor jobs include:
What job categories do people searching Patient Financial Counselor jobs look for? The top searched job categories for Patient Financial Counselor jobs are:
What are popular job titles related to Patient Financial Counselor jobs? For Patient Financial Counselor jobs, the most frequently searched job titles are:
Patient Financial Counselor jobs near you
Infographic showing various Patient Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,216 per year, or $21.3 per hour.

Patient Financial Counselor

Advanced Surgery Center Round Rock

Austin, TX

$18 - $22/hr

Full-time

Re-posted 17 days ago

Job description

Description

Job Summary

The Patient Financial Counselor works in providing financial counseling to patients, which includes handling face-to-face inquiries about pre-certification, insurance co-payments, coinsurance and deductibles associated with the cost of surgery. This position is also responsible for collecting outstanding patient due balances, communicating with the Billing Department on payments, and assisting patients in exploring options for meeting their financial responsibilities.


Qualifications

Education: High school diploma or GED required; Associate Degree in business, medical billing or related field or the equivalent in experience in knowledge is required. Completion of courses related to medical billing is a plus.

Experience: One or more years' experience in a healthcare environment, applying customer service behaviors and communication skills required.


Knowledge, Skill and Abilities

  • Ability to maintain a professional attitude under pressure
  • Ability to solve practical problems and deal with a variety of situations
  • Knowledge of billing cycle and accounting concepts
  • Knowledge of EMR systems and strong computer skills
  • Familiarity with medical terminology and, ICD-9, ICD-10, and CPT coding
  • Excellent customer service skills
  • Displays proper telephone etiquette
  • Excellent written and verbal communication skills

Duties and Responsibilities

  1. Identifies and contacts patients who may have difficulty meeting their financial responsibility and determines their ability to pay
  2. Verifies insurance coverage, deductibles, copays, coinsurance , authorization requirements and other information relevant to surgeries
  3. Serves as a resource to identify other payment options for patients without insurance or high patient responsibility
  4. Collaborates with patients to establish payment plans in accordance with APC guidelines
  5. Accesses various insurance websites and initiates phone contacts as needed to check eligibility and benefits for proposed services
  6. Documents activity and patient communication on patients' accounts
  7. Communicates clearly and professionally with patients, both verbally and in writing
  8. Processes payments and prepares deposit as needed
  9. Scans appropriate documentation to patients' accounts
  10. Adhere to Advanced Pain Care policies and procedures
  11. Has regular and predictable attendance
  12. Perform other duties as assigned

Apply