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Patient Financial Counselor Jobs (NOW HIRING)

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

CCRM Fertility

Patient Financial Counselor

Manhattan, NY · On-site

$25 - $27/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

CCRM Fertility

Patient Financial Counselor

Edina, MN · On-site

$19.50 - $25.50/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

Fulgent Therapeutics

Patient Financial Counselor

Coppell, TX · On-site

$17.50 - $22.75/hr

The Patient Financial Counselor will interact with patients, insurance carriers, medical facilities, and providers daily to ensure seamless front-end benefits verification, coordination, and ...

CCRM Fertility

Patient Financial Counselor

Chicago, IL · On-site

$24 - $27/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

CCRM Fertility

Patient Financial Counselor

Lone Tree, CO · On-site

$22 - $30/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

CCRM Fertility

Patient Financial Counselor

Houston, TX · On-site

$22 - $25/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

CCRM Fertility

Patient Financial Counselor

Edina, MN · On-site

$19.50 - $25.50/hr

The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient care and services. Their impact extends across various areas, contributing to the overall efficiency ...

Fulgent Therapeutics

Patient Financial Counselor

Coppell, TX · On-site

$17.50 - $22.75/hr

The Patient Financial Counselor will interact with patients, insurance carriers, medical facilities, and providers daily to ensure seamless front-end benefits verification, coordination, and ...

Uw

Patient Financial Counselor

Seattle, WA · On-site

$22.28/hr

UW Medicine Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Patient Financial Counselor . WORK SCHEDULE * 100% FTE (40 hours per week)

Geisinger Health

Patient Financial Counselor

Wilkes Barre, PA · On-site

$18 - $23.50/hr

Calculates patient's outstanding balances and then discusses and finalizes the method of resolving those balances through pre-service financial counseling, point of service collections, payment plans ...

Geisinger

Patient Financial Counselor

State College, PA · On-site

$18.25 - $24/hr

Calculates patient's outstanding balances and then discusses and finalizes the method of resolving those balances through pre-service financial counseling, point of service collections, payment plans ...

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Patient Financial Counselor information

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$14

$21

$30

How much do patient financial counselor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient financial counselor in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What does a patient financial counselor do?

A Patient Financial Counselor assists patients in understanding and managing the financial aspects of their healthcare. They explain insurance benefits, out-of-pocket costs, payment plans, and available financial assistance programs. Their goal is to help patients navigate billing processes, minimize financial stress, and ensure access to necessary medical services. Patient Financial Counselors often work in hospitals, clinics, or other healthcare settings and serve as a key resource for patients dealing with medical expenses.

What skills and qualifications are needed to be a patient financial counselor?

To thrive as a Patient Financial Counselor, you need strong knowledge of healthcare billing, insurance processes, and patient financial services, often supported by a relevant associate degree or experience in medical billing. Familiarity with hospital billing software, insurance verification systems, and electronic health records (EHRs) is typically required. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for effectively assisting patients with complex financial concerns. These skills ensure accurate billing, patient satisfaction, and efficient resolution of financial issues within the healthcare environment.

What challenges do patient financial counselors face when assisting patients with insurance and billing?

Patient Financial Counselors often encounter challenges such as navigating complex insurance policies, explaining detailed billing statements, and resolving discrepancies in patient accounts. They must communicate clearly with patients who may be anxious or unfamiliar with medical billing processes, ensuring understanding and providing reassurance. Additionally, staying updated on frequent changes in insurance regulations and hospital policies is crucial to accurately advise patients and advocate for their financial well-being.

What is the difference between Patient Financial Counselor vs Medical Billing Specialist?

AspectPatient Financial CounselorMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in healthcare or financial counselingHigh school diploma; certification in medical billing preferred
Work EnvironmentHospitals, clinics, healthcare facilities; direct patient interactionMedical offices, billing companies; administrative setting
Primary FocusAssisting patients with financial options, insurance navigation, and payment plansProcessing insurance claims, coding, and billing procedures

The Patient Financial Counselor and Medical Billing Specialist roles both operate within healthcare settings but focus on different aspects. The counselor works directly with patients to manage financial concerns, while the billing specialist handles the administrative billing process. Both roles require knowledge of healthcare finance, but their daily tasks and interactions differ significantly.

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Patient Financial Counselor jobs near you
Infographic showing various Patient Financial Counselor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,216 per year, or $21.3 per hour.

Patient Financial Counselor

Saint Francis Health System

Tulsa, OK • On-site

$16.25 - $21/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Interviews and counsels patients to review demographic and financial data and secure payment for services.

  • Assists patients in determining eligibility for financial assistance programs and verifies insurance and benefits.

  • Provides price quotes, determines patient liability, and sets up payment arrangements.

Saint Francis Health System (Oklahoma) rating

6.9

Company rating: 6.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

Current Saint Francis Employees - Please click HERE to login and apply.
Full Time
Days
Monday - Friday 0800 - 1630
Job Summary: The Patient Financial Counselor ensures timely financial counseling of all patients creating a positive impression and maintaining good customer principles for each patient, family member, visitor or staff. Responsibilities are carried out in a manner that promotes the team concept and reflects the goals, values, mission and philosophy of Saint Francis Health System.
Minimum Education: High School Diploma or GED. Associate's Degree in healthcare related field preferred.
Licensure, Registration and/or Certification: None.
Work Experience: 1 - 2 years of related experience.
Knowledge, Skills and Abilities: Working knowledge of Microsoft Word, Excel and Access as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Must have ability to demonstrate respect, courtesy and empathy to all individuals and maintain a positive work relationship with all and contributes to the team environment. Working knowledge of government and third party payers. Demonstrate competencies in registration, billing and federal payer programs. Demonstrate excellent financial, analytical, negotiation and decision-making skills. Working knowledge of community resources related to financial resources. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner.
Essential Functions and Responsibilities: Interviews/counsels patients either by telephone, in-house or as they walk-in and reviews all demographic and financial data necessary in an effort to secure payment for services provided. Assists patients in determining if they may qualify for programs like T19, Victims of Crime Benefits and Charity Care. Verifies insurance and other benefits with patient, patient's employer, insurance company or other agencies. Obtains authorizations when necessary and gets appropriate forms completed for the patient's visit (ex. Accident forms, MSP forms). Provides price quotes as needed, determines patient's liability and negotiates payment of the liability. Sets up payment arrangements and collects deposits, co-payments or deductibles in accordance with the SFHS collection policy. Complies with departmental and hospital policies and procedures, safety, environmental and infection control standards, confidentiality and all laws to which hospital is subject. Assists patient with billing problems in conjunction with the Patient Accounting Department. Acts as a resource within the hospital for patient complaints or problems, either by responding directly or referring the problem to an appropriate source for solution.
Decision Making: Independent judgment in making decisions involving non-routine problems under general supervision.
Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Financial Counselors - Yale Campus
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability

What Saint Francis Health System (Oklahoma) employees say

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About Saint Francis Health System

Sourced by ZipRecruiter

Saint Francis Health System is an integrated, medically based, not-for-profit health system. Our team of over 10,500 physicians and staff members makes us one of Tulsa's largest employers. As a Catholic organization, Saint Francis is true to its mission and values. We believe that healthcare is a basic human right, and that each patient should be treated with dignity and integrity. We foster a collaborative workplace where each person is valued and appreciated for his/her contribution.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tulsa, OK, US

Year founded

1960

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