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Patient Financial Services Representative Jobs (NOW HIRING)

REVO Network Technology

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Patient Financial Services Representative

Houston, TX · On-site

$15 - $19/hr

Patient Financial Services Representative Location: Houston, Texas (ZIP Code 77083) Position Type: Full-Time - In Office Department: Revenue Cycle / Patient Financial Services Reports To: Patient ...

MedHQ, LLC

Patient Financial Services Rep

Wichita, KS · Remote

As a Patient Financial Services Representative at MedHQ, you will play a vital role in providing exceptional customer service to patients while effectively managing their medical billing inquiries ...

University of Kentucky

$15.50 - $16.75/hr

Patient Financial Services Representative Requisition Number: R-000003282 Department Name: Supervisor, Patient Financial Services Work Location: 2317 Alumni Park Plaza Grade Level: 2 Type of Position:

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Patient Financial Services Representative information

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How much do patient financial services representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient financial services representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is a patient financial services representative?

Patient Financial Services Representatives are healthcare professionals who assist patients with billing, insurance claims, and payment processes in medical facilities. They help patients understand their medical bills, verify insurance coverage, resolve account discrepancies, and set up payment plans if needed. These representatives act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate and timely processing of payments and financial information.

What are the key skills and qualifications needed to thrive as a patient financial services representative?

To thrive as a Patient Financial Services Representative, you need strong knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma and relevant experience. Proficiency with billing software, electronic health records (EHRs), and insurance verification systems is typically required. Exceptional customer service, attention to detail, and effective communication skills help you navigate complex financial matters with patients and colleagues. These skills are vital for accurate billing, timely reimbursements, and ensuring a positive patient experience within healthcare organizations.

What are the most common challenges faced by patient financial services representatives, and how can they be successfully managed?

Patient Financial Services Representatives often encounter challenges such as resolving complex billing issues, handling sensitive conversations about payment with patients, and staying updated with changing insurance regulations. Success in this role involves strong communication skills, attention to detail, and a compassionate approach to assisting patients. Regular training on insurance policies and billing systems, as well as collaborating closely with clinical and administrative teams, helps representatives manage these challenges and provide quality service.

What is the difference between Patient Financial Services Representative vs Medical Billing Specialist?

AspectPatient Financial Services RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospital, clinic, or healthcare facility front deskMedical office or billing company
Employer & IndustryHospitals, clinics, healthcare providersMedical billing companies, healthcare providers
Primary FocusPatient interactions, insurance verification, billing assistanceProcessing and submitting medical claims, coding

While both roles involve healthcare billing, the Patient Financial Services Representative primarily interacts with patients and handles insurance verification, whereas the Medical Billing Specialist focuses on processing claims and coding. Both roles are essential in healthcare revenue cycle management but differ in daily tasks and patient contact level.

What degree do you need to be a patient financial services representative?

A patient financial services representative typically needs a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree in healthcare administration, business, or related fields. Strong communication skills and knowledge of billing software are also important for the role.
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Patient Financial Services Representative jobs near you
Infographic showing various Patient Financial Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

PATIENT FINANCIAL SERVICES REPRESENTATIVE

Mahnomen Health Center

Mahnomen, MN • On-site

$20.87 - $29.22/hr

Full-time

Posted 18 days ago

Job description

Description:

Patient Financial Services Representative


We are seeking a dedicated and detail-oriented Patient Financial Services Representative to join our healthcare team. This role offers an excellent opportunity to support patients through their financial journey, ensuring clarity and efficiency in billing and payment processes. If you are passionate about providing exceptional customer service and have a strong understanding of healthcare billing, we encourage you to apply.


Key Responsibilities:

- Assist patients with billing inquiries, payment options, and insurance questions

- Verify patient insurance coverage and eligibility

- Collect payments and process financial transactions accurately

- Explain billing statements and resolve billing discrepancies

- Collaborate with insurance companies and healthcare providers to facilitate claims processing

- Maintain accurate and confidential patient financial records

- Follow up on outstanding accounts and implement collection procedures when necessary

- Educate patients on financial policies and available assistance programs


Skills and Qualifications:

- High school diploma or equivalent; additional education in healthcare administration or finance is a plus

- Prior experience in patient financial services, medical billing, or related healthcare roles

- Strong knowledge of insurance processes, billing procedures, and healthcare regulations

- Excellent communication and interpersonal skills

- Ability to handle sensitive information with confidentiality and professionalism

- Detail-oriented with strong organizational skills

- Proficiency in billing software and Microsoft Office Suite


Join our team and be part of a supportive environment committed to delivering compassionate care and financial clarity. We value growth, teamwork, and continuous improvement, offering opportunities for professional development and a rewarding career in healthcare administration.

Requirements: