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Patient Financial Rep Jobs (NOW HIRING)

Lee Health

Patient Financial Representative

Fort Myers, FL · On-site

$21.01 - $24.69/hr

... financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare ...

Lee Health

Patient Financial Representative

Fort Myers, FL · On-site

$21.01 - $24.69/hr

... financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

Gphealth

Patient Financial Rep I

North Platte, NE · On-site

$16.75 - $18.25/hr

Patient Financial Services The Patient Representative is responsible for timely monitoring of the patient account from billing through final resolution. Through the process, the Patient ...

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Patient Financial Rep information

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How much do patient financial rep jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for patient financial rep in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What is a patient financial rep?

Patient Financial Representatives are healthcare professionals who assist patients in understanding and managing their medical bills, insurance claims, and payment options. They act as a liaison between patients, insurance companies, and healthcare providers to resolve billing issues and ensure that payments are processed accurately. Their responsibilities may include explaining charges, setting up payment plans, verifying insurance coverage, and answering questions about financial policies. Their goal is to help patients navigate the financial aspects of receiving medical care and to ensure timely payment for healthcare services.

What are some common challenges faced by patient financial reps and how can they be managed?

Patient Financial Representatives often encounter challenges such as handling sensitive financial discussions with patients, navigating complex insurance policies, and staying updated with healthcare billing regulations. Successfully managing these challenges requires strong communication skills, empathy, and attention to detail. Many organizations provide ongoing training and support, and teamwork is essential—Patient Financial Representatives frequently collaborate with billing departments, clinicians, and insurance companies to resolve patient concerns efficiently.

What are the key skills and qualifications needed to thrive as a patient financial rep, and why are they important?

To thrive as a Patient Financial Representative, you need a solid understanding of medical billing, insurance verification, and patient account management, often supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex financial information clearly set top performers apart. These skills ensure accurate billing, effective patient communication, and smooth financial operations within healthcare organizations.

What is the difference between Patient Financial Rep vs Medical Billing Specialist?

AspectPatient Financial RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions
Common UsageFront-office role focusing on patient interactions and paymentsBack-office role focusing on claims and billing processing

While both roles involve healthcare finance, Patient Financial Reps primarily handle patient interactions and payment collections, whereas Medical Billing Specialists focus on processing claims and coding. Understanding these differences helps healthcare providers assign the right tasks and professionals for each function.

Is healthcare finance a good career?

A career as a Patient Financial Representative involves managing patient billing and insurance claims, requiring strong communication and organizational skills. It offers stable employment with opportunities for advancement and typically requires familiarity with healthcare billing software and industry regulations. Overall, it can be a rewarding career for those interested in healthcare administration and finance.
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Patient Financial Rep jobs near you
Infographic showing various Patient Financial Rep job openings in the United States as of September 2026, with employment types broken down into 4% As Needed, 71% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.

Patient Financial Representative

Arden Hills, MN • Remote

Nystrom & Associates Ltd
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Nystrom & Associates Ltdexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Nystrom & Associates rating

7.4

Company rating: 7.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Job Title: Patient Financial Representative

Location:1200 County Road E., Arden Hills, MN 55112, United States

Working Model: Training 2 weeks in AH then remote. In office rotation every 6-8 weeks for 1 day

Employee Type: 1.0 FTE - Full Time

Schedule: Mon-Fri 8:00 AM - 4:30 PM

At Sagent Behavioral Health, we believe profound change is possible. As one of the largest behavioral health organizations in the Midwest-with 2,000+ team members across 80+ locations in five states-we offer the stability and resources to help you thrive.

Backed by more than 100 years of combined behavioral health experience, Sagent brings together the trusted legacies of Ellie Mental Health, LifeWorks, Nystrom \& Associates, Psychiatric Associates, Sandhill Counseling & Consultation, and Vantage Point.

Here, you'll find a supportive, inclusive culture where you can hone your skills, collaborate with a fantastic team, and build a rewarding career focused on what matters most: helping others find hope. Guided by our HOPE values-Humility, Optimism, People-Centered, and Ethical Practice-we provide manageable caseloads, flexible schedules, and compensation options that work for you-from salary to production-based models.

The Patient Financial Representative at Sagent Behavioral Health, you will be a liaison between patients and the organization, ensuring timely and accurate collection of balances while providing excellent customer service. This position is responsible for managing patient financial interactions, establishing and maintaining payment plans, processing payments, and preparing accounts for collections or refunds. The representative will act as a professional representative of Sagent Behavioral Health supporting the financial health of the organization through effective communication and account management.

Full Time Benefits:

  • Medical, Dental, Vision
  • 401k, Long Term Disability, Short Term Disability and Life Insurance
  • PTO and Paid Holidays

Responsibilities:

  • Make a minimum of 100 outgoing calls and answer at least 75 incoming calls each week.
  • Establish and negotiate payment plans with patients as needed.
  • Thoroughly document all patient interactions in the account record.
  • Review claims to confirm all insurance billing is complete before referral to third-party collections.
  • Verify that all internal collection steps have been completed on each account.
    Participate in required meetings and trainings and perform other duties as assigned by management.

Requirements:

  • Collections and customer service experience; insurance billing follow up experience; Mental Health experience preferred.
  • Ability to handle high pressure conflict resolution
  • Detail oriented, flexible problem solver; maintains a positive attitude.
  • Computer Experience required, Microsoft Windows, Excel, Word, Outlook
  • High school graduate or above.

Compensation: This is a non-exempt position. Total earnings for this position will range from $18.00 - $20.00 hourly.

*Actual compensation may be determined by various factors such as licensure, experience, skillset, internal equity, schedule and/or location. Estimates are factored on a 1.0 FTE.

* Employees in these positions are W2.

Sagent Behavioral Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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