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Patient Financial Assistant Jobs (NOW HIRING)

FMOLHS

Patient Financial Advisor

Baton Rouge, LA · On-site

The Patient Financial Advisor screens uninsured patients for Medicaid and financial assistance; assist patients in completing Medicaid and financial assistance applications; manages the Medicaid ...

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$19.25 - $25.25/hr

The Patient Financial Counselor is responsible for providing patients with a positive financial ... This role will assist patients with eligibility for government programs, Ridgeview's financial ...

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$21.91 - $30.68/hr

The Patient Financial Counselor is responsible for providing patients with a positive financial ... This role will assist patients with eligibility for government programs, Ridgeview's financial ...

Robert Half

Patient Financial Counselor

Naples, FL · On-site

$19.79 - $21/hr

... options. Assist patients with completing financial assistance applications and identifying ... Maintain accurate patient financial records and documentation while ensuring compliance with HIPAA ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Community Health Network

Make a Difference The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused ...

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Patient Financial Assistant information

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$10

$23

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How much do patient financial assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient financial assistant in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

What are some common challenges faced by patient financial assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What does a patient financial assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a patient financial assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.
What cities are hiring for Patient Financial Assistant jobs? Cities with the most Patient Financial Assistant job openings:
What are the most commonly searched types of Patient Financial jobs? The most popular types of Patient Financial jobs are:
What states have the most Patient Financial Assistant jobs? States with the most job openings for Patient Financial Assistant jobs include:
Patient Financial Assistant jobs near you

Patient Financial Navigator

Patient Financial LLC

Fairhaven, MA • On-site

$19.90 - $29.70/hr

Other

Retirement

Posted 6 days ago

Job description

Patient Accounts Financial Navigator

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Patient Accounts Financial Navigator.

Hours: 40hrs

Shift: Day shift; 8:00am - 4:30pm

Location: Southcoast Business Center – Fairhaven, MA

Travel: Driving on average 3 or more times per week required

A career at Southcoast Health offers you:

  • A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package**
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Manager and Team Leader, Patient Financial Services. Perform a variety of duties including but not limited to providing excellent customer service, evaluating patients who are uninsured or underinsured to review for eligibility of various state & federal assistance programs that meet the Massachusetts state laws. Initiate and file all appropriate applications through the virtual gateway program, social security administration, and any other applicable agencies. Navigate patients and/or patients family through the enrollment process. Advise and assist patients and family with financial planning required for long term care and rehabilitative services. Work in partnership with internal departments, Social Services, Care Coordination and Patient Care to assist with patient movement and placement.

Qualifications
  • Equal to completion of four years of high school plus additional specialized courses or training.
  • Strong background in medical customer service work is required.
  • Experience in billing and medical terminology preferred.
  • Prior collection experience is preferred.
  • Must possess strong written and verbal communication skills and active listening skills.
  • Required to have the ability to deal with the public in a professional manner.
  • Ability to present and inform at Community Benefit functions.
  • Preferred over three years of related healthcare advocacy.
  • Certified Application Counselor certification at hire or within 3 months of hire date
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
  • Compensation: Pay rate will be determined based on level of experience.
Pay Range

USD $19.90 - USD $29.70 /Hr.

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