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Patient Financial Assistant Jobs (NOW HIRING)

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Dallas IVF

Patient Financial Counselor

Frisco, TX · On-site +1

$24 - $28/hr

... Assist patients in identifying financial assistance programs and available resources when ... Patient Account & Administrative Support · Maintain accurate patient demographic, insurance, and ...

OneOncology

Patient Financial Counselor

Columbia, TN · On-site

$17 - $22.25/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Return all messages within 24 hours. * Assist patient balance collectors with Inbound call volume.

New

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

OneOncology LLC

Patient Financial Counselor

Atlanta, GA · On-site

$28/hr

Primary Job Function * Assist appropriate patients and families to explore options for financial ... Work closely with patients and Patient Financial Services (PFS) department to resolve account ...

OneOncology

Patient Financial Counselor

Johnson City, TN · On-site

$18 - $23.50/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Return all messages within 24 hours. * Assist patient balance collectors with Inbound call volume.

OneOncology

Patient Financial Counselor

Charleston, WV · On-site

$17.25 - $22.75/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Return all messages within 24 hours. * Assist patient balance collectors with Inbound call volume.

IVY FERTILITY

Patient Financial Counselor

Frisco, TX · On-site +1

$24 - $28/hr

... Assist patients in identifying financial assistance programs and available resources when ... Patient Account & Administrative Support · Maintain accurate patient demographic, insurance, and ...

Intermountain Health

Patient Financial Advocate

Platte, SD · On-site

$20.35 - $30.97/hr

Patient Financial Advocates assist patients with submitting and/or processing documentation to complete applications for various medical assistance programs, such as: State/ Federal public benefits ...

OneOncology

Patient Financial Counselor

Charleston, WV · On-site

$17.25 - $22.75/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Return all messages within 24 hours. * Assist patient balance collectors with Inbound call volume.

OneOncology

Patient Financial Counselor

Johnson City, TN

$18 - $23.50/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Return all messages within 24 hours. * Assist patient balance collectors with Inbound call volume.

Main Line Health

Patient Financial Counselor

Media, PA

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Imh

Patient Financial Advocate

Fresno, CA

$20.35 - $30.97/hr

Patient Financial Advocates assist patients with submitting and/or processing documentation to complete applications for various medical assistance programs, such as: State/ Federal public benefits ...

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Patient Financial Assistant information

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$10

$23

$40

How much do patient financial assistant jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient financial assistant in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

How to become a patient financial counselor?

To become a patient financial counselor, typically one needs a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or finance. Relevant skills include communication, customer service, and knowledge of insurance and billing processes; some employers may require certification such as the Certified Patient Financial Services Professional (CPFSP). Gaining experience in healthcare billing or insurance can also improve job prospects.

What are some common challenges faced by Patient Financial Assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What is the role of patient financial services?

Patient financial services involve assisting patients with billing, insurance claims, and payment options. A Patient Financial Assistant helps explain medical costs, verify insurance coverage, and facilitate payment plans to ensure accurate and timely billing processes.

What is the easiest hospital job to get into?

Patient Financial Assistant roles are generally accessible entry-level hospital jobs that often require minimal prior experience and may only need a high school diploma or equivalent. These positions typically involve administrative tasks like billing, insurance verification, and patient communication, making them relatively easier to obtain compared to clinical roles that require specialized training or certifications.

What does a Patient Financial Assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a Patient Financial Assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.

What do you do as a financial assistant?

A patient financial assistant helps patients understand and manage their healthcare bills, insurance claims, and payment options. They often verify insurance coverage, explain billing statements, and assist with financial arrangements or assistance programs to ensure patients can pay for their care. Strong communication skills and familiarity with billing software are important in this role.
What cities are hiring for Patient Financial Assistant jobs? Cities with the most Patient Financial Assistant job openings:
What are the most commonly searched types of Patient Financial jobs? The most popular types of Patient Financial jobs are:
What states have the most Patient Financial Assistant jobs? States with the most job openings for Patient Financial Assistant jobs include:
Patient Financial Assistant jobs near you
Patient Financial Counselor

Patient Financial Counselor

Main Line Health

Media, PA • On-site

$18.75 - $24.50/hr

Full-time

Medical, PTO

Re-posted 1 hour ago

Main Line Health rating

7.5

Company rating: 7.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

231st of 886 rated healthcare providers

Job description

Could you be our next Patient Financial Counselor at Riddle Hospital in Media, PA?
Why work as a Patient Financial Counselor with Main Line Health?
  • Make an Impact! The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits, applying for benefits, including financial assistance, and understanding their financial responsibilities for for emergency department care, acute hospital care, post-acute care, and outpatient care. The Financial Counseling Specialist works on-site at their assigned hospital campus, and as needed, may be required to remotely support other campuses.
  • Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
  • Get Involved! Collaboration at its finest! You will be actively participating in regularly scheduled department meetings providing insight into daily work responsibilities and current trends/issues. You will also remain up-to-date on departmental procedures, payer contracts and insurance billing regulations.
  • Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
  • Position-Specific Benefits include: You are eligible for up to 120 hours (3 weeks) of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
    Position: Patient Financial Counselor (100% On-Site)
    Shift: Monday - Friday, Day Schedule
    Location: Media, PA - Riddle Hospital
    Experience:
  • 2-3 Years in healthcare billing experience and/or accounts receivable experience is required.
  • 1 Year of Microsoft Office applications required.
  • Knowledge of insurance contracts, billing regulations and medical terminology required.
  • Bilingual candidates are strongly preferred.
  • Experience with EPIC strongly preferred.
  • Strong knowledge in financial assistance in healthcare required.
    Education:
    High School Diploma / GED required. Associate Degree or Bachelor's Degree preferred.
    Licensures/Certifications:
    Certified Revenue Cycle Specialist (CRCS)/American Association of Healthcare Administrative Management (AAHAM), or Certified Revenue Cycle Representative (CRCR)/Healthcare Financial Management Association desirable

What Main Line Health employees say

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About Main Line Health

Sourced by ZipRecruiter

Main Line Health, a System Magnet designated health network, is a not-for-profit acute care system that demonstrates competence in evidence-based nursing practice, making clinical decisions using the best available research evidence, clinical expertise, and patient preference. We recognize that people are the most important asset we have so we believe in fostering a work environment of collaboration, participation, and respect.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Bryn Mawr, PA, US

Year founded

1985

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