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Patient Financial Assistant Jobs in Rochester, NY

RadNet

Ultrasound Technologist

Rochester, NY

... requirements. * Assist radiologists with ultrasound-guided biopsies and procedures if needed ... Demonstrates respect for company property, including any cash and patient financial information on ...

RadNet

Ultrasound Technologist

Rochester, NY

$27 - $36.05/hr

... requirements. * Assist radiologists with ultrasound-guided biopsies and procedures if needed ... Demonstrates respect for company property, including any cash and patient financial information on ...

RadNet

Ultrasound Technologist

Rochester, NY · On-site

$27/hr

... requirements. * Assist radiologists with ultrasound-guided biopsies and procedures if needed ... Demonstrates respect for company property, including any cash and patient financial information on ...

Borg & Ide Imaging

Ultrasound Technologist

Rochester, NY

$27 - $36.05/hr

... requirements. * Assist radiologists with ultrasound-guided biopsies and procedures if needed ... Demonstrates respect for company property, including any cash and patient financial information on ...

Borg & Ide Imaging

Registered Nurse

Rochester, NY · On-site

$31.63 - $36.54/hr

Draw lab specimens peripherally or via central line. * Assist with Hypersensitivity Reactions ... Demonstrates respect for company property, including any cash and patient financial information on ...

RadNet

Registered Nurse

Rochester, NY · On-site

$31.63/hr

Draw lab specimens peripherally or via central line. * Assist with Hypersensitivity Reactions ... Demonstrates respect for company property, including any cash and patient financial information on ...

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All JobsPatient Financial JobsPatient Financial Assistant JobsPatient Financial Assistant Jobs in Rochester, NY

Patient Financial Assistant information

See Rochester, NY salary details

$10

$23

$39

How much do patient financial assistant jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient financial assistant in Rochester, NY is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

How to become a patient financial counselor?

To become a patient financial counselor, typically one needs a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or finance. Relevant skills include communication, customer service, and knowledge of insurance and billing processes; some employers may require certification such as the Certified Patient Financial Services Professional (CPFSP). Gaining experience in healthcare billing or insurance can also improve job prospects.

What are some common challenges faced by Patient Financial Assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What is the role of patient financial services?

Patient financial services involve assisting patients with billing, insurance claims, and payment options. A Patient Financial Assistant helps explain medical costs, verify insurance coverage, and facilitate payment plans to ensure accurate and timely billing processes.

What is the easiest hospital job to get into?

Patient Financial Assistant roles are generally accessible entry-level hospital jobs that often require minimal prior experience and may only need a high school diploma or equivalent. These positions typically involve administrative tasks like billing, insurance verification, and patient communication, making them relatively easier to obtain compared to clinical roles that require specialized training or certifications.

What does a Patient Financial Assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a Patient Financial Assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.

What do you do as a financial assistant?

A patient financial assistant helps patients understand and manage their healthcare bills, insurance claims, and payment options. They often verify insurance coverage, explain billing statements, and assist with financial arrangements or assistance programs to ensure patients can pay for their care. Strong communication skills and familiarity with billing software are important in this role.
What cities near Rochester, NY are hiring for Patient Financial Assistant jobs? Cities near Rochester, NY with the most Patient Financial Assistant job openings:
Patient Financial Assistant jobs near you
Infographic showing various Patient Financial Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,929 per year, or $23 per hour.
Patient Financial Navigator

Patient Financial Navigator

Florida Cancer Specialists & Research Institute (FCS)

Pavilion, NY • On-site

$17.75 - $23/hr

Full-time

Retirement

Posted 7 days ago

Florida Cancer Specialists & Research Institute rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

566th of 886 rated healthcare providers

Job description

Date Posted:
2026-07-14
Country:
United States of America
Location:
Axelrod Pavilion Office
WHY JOIN FCS
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
RESPONSIBILITIES
  • The role of a physicians' (DL) patient navigator is to build effective working relationships with the primary care physicians, specialists, patients, healthcare teams and resource providers in guiding patients through the cancer care process from diagnostic and treatment through recovery and surveillance.
  • Additionally, the patient navigator investigates, resolves, documents and reports specific patient and family compliments and concerns to leadership and staff,
  • develops, implements and participates in customer service and patient relations initiatives
  • provides regular accountability and variance analysis of the patient experience.

QUALIFICATIONS
  • A minimum of one year of experience in coordinating cancer care /social services required.
  • High school diploma, GED or equivalent education
  • valid Florida driver's license is required.
  • Must be fluent in English; being bilingual in Spanish highly preferred.
  • Must be able to work in a fast-paced environmental with demonstrated ability to juggle multiple competing tasks and demands without constant oversight.
  • Strong proficiency in Excel, PowerPoint, Word and Outlook is required.
  • Utilizing various research tools, including the Internet is required.

#LI-AL1
#FCS-REV
SCREENINGS - Background, drug, and nicotine screens
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.
EEOC
Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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