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Patient Financial Assistant Jobs in Indiana (NOW HIRING)

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing ... Works in conjunction with on-site state social worker or outside eligibility vendor to assist in ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing ... Works in conjunction with on-site state social worker or outside eligibility vendor to assist in ...

RIVERVIEW HOSPITAL

Financial Counselor

Noblesville, IN

$17.75 - $23.25/hr

Daily review all in-patient and Emergency room self-pay patients for alternative health coverage ... Conducts relevant research. Assist in the completion of applications. * Educate patients and ...

Deaconess

Financial Care Advocate I

Newburgh, IN · On-site

$17.03 - $23.85/hr

What You'll Do: * Assist patients with registration, insurance verification, payment collection ... Support patient access and account management through registration, financial counseling, cash ...

Riverview Health

Financial Counselor

Noblesville, IN · On-site

$17.75 - $23.25/hr

Daily review all in-patient and Emergency room self-pay patients for alternative health coverage ... Conducts relevant research. Assist in the completion of applications. * Educate patients and ...

Riverview Health

Financial Counselor

Noblesville, IN · On-site

$17.75 - $23.25/hr

Daily review all in-patient and Emergency room self-pay patients for alternative health coverage ... Conducts relevant research. Assist in the completion of applications. * Educate patients and ...

Affordable Care

Dental Patient Care Coordinator

Fort Wayne, IN · On-site

$17.50 - $21.50/hr

Collect co-pays, payments, and outstanding balances while maintaining accurate financial records. * Maintain accounts receivable (A/R) and assist with patient billing and collections. * Answer multi ...

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Patient Financial Assistant information

What does a patient financial assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a patient financial assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.

What are some common challenges faced by patient financial assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

What do patient financial assistants do in a hospital?

Patient financial assistants in a hospital help patients understand and manage their medical bills, insurance claims, and payment options. They verify insurance coverage, explain costs, and assist with billing inquiries, often using billing software and requiring strong communication skills.

What is the role of a patient financial assistant?

A patient financial assistant helps patients understand and manage their healthcare costs, including billing, insurance claims, and payment options. They often communicate with insurance companies, verify patient eligibility, and assist with financial counseling to ensure patients can afford necessary care.

What are the most commonly searched types of Patient Financial jobs in Indiana?

The most popular types of Patient Financial jobs in Indiana are:

What cities in Indiana are hiring for Patient Financial Assistant jobs?

Cities in Indiana with the most Patient Financial Assistant job openings:

Patient Financial Assistant jobs near you

Patient Financial Advocate

Community Health Network

Indianapolis, IN • On-site

Other

Re-posted 2 days ago

Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

190th of 893 rated healthcare providers

Job description

Patient Financial Advocate

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn't do it without you.

Make a Difference The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused quality conscious work climate by maintaining a proficient understanding of third-party payer regulations and guidelines, Community Health Network's financial resources and community resources. This position proactively and positively focuses on ensuring the financial clearance process has been completed and met for all applicants by using interpersonal skills, data collection/analysis, ability to assess situations, de-escalate, educate, and assist internal/external customers in developing solutions to achieve excellence in resolution while ensuring financial viability for the network. The primary function of the Patient Financial Advocate is to anticipate patient needs quickly and accurately to present options for resolution decreasing escalations and appeals increasing patient knowledge of all available resources to improve overall satisfaction results for Client Services and Community Health Network.

Your exceptional skills and qualifications

  • Ability to attentively listen, identify non-verbal cues and effectively communicate both verbally and in writing to all inquiries
  • Ability to coordinate, prioritize, and complete multiple projects and assignments from start to completion
  • Ability to communicate effectively with patients, families, staff, and physicians
  • Strong attention to detail
  • Ability to use customer service skills to provide an exceptional experience
  • High School Diploma or GED required
  • One or more years of experience in a hospital or physician office, and/or revenue cycle with an intermediate working knowledge of billing

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

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