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Patient Financial Assistant Jobs in Indiana (NOW HIRING)

Franciscan Alliance

Financial Counselor

Indianapolis, IN · On-site

$18.25 - $23.75/hr

The Financial Counselor promotes coordination of care and patient satisfaction consistently within ... Contact patients to assist with discrepancies in insurance coverage, rescheduling options and ...

Unity Physicians Hospital

Patient Navigator

Mishawaka, IN · On-site

$18.25 - $25/hr

Financial Navigators assist patients in setting up payment plans, gain access to care, find cost ... Financial Navigators may provide community resources to assist the patient's needs. Position Duties ...

Unity Physicians Hospital

Patient Navigator

Mishawaka, IN · On-site

$18.25 - $25/hr

Financial Navigators assist patients in setting up payment plans, gain access to care, find cost ... Financial Navigators may provide community resources to assist the patient's needs. Position Duties ...

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Patient Financial Assistant information

What does a patient financial assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a patient financial assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.

What are some common challenges faced by patient financial assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

What do patient financial assistants do in a hospital?

Patient financial assistants in a hospital help patients understand and manage their medical bills, insurance claims, and payment options. They verify insurance coverage, explain costs, and assist with billing inquiries, often using billing software and requiring strong communication skills.

What is the role of a patient financial assistant?

A patient financial assistant helps patients understand and manage their healthcare costs, including billing, insurance claims, and payment options. They often communicate with insurance companies, verify patient eligibility, and assist with financial counseling to ensure patients can afford necessary care.

What are the most commonly searched types of Patient Financial jobs in Indiana?

The most popular types of Patient Financial jobs in Indiana are:

What cities in Indiana are hiring for Patient Financial Assistant jobs?

Cities in Indiana with the most Patient Financial Assistant job openings:

Patient Financial Assistant jobs near you

Health Center Assistant

Planned Parenthood of Michigan

Lafayette, IN • On-site

$17.25 - $23.75/hr

Other

Re-posted 10 days ago

Job description

Health Center Staff

Performs administrative and clinical tasks to keep the health centers of Planned Parenthood of Indiana and Kentucky running smoothly and to provide customer services and patient care, excluding physical examinations, within a health care setting as part of a health care team.

Mon 9am-5pm

Tue 11a-7pm

Wed 9a-5pm

Thur 11a-7pm

Fri 9a-3pm

Provides excellent customer satisfaction through customer service to PPINKK patients. Including demonstrating respect for individual needs and backgrounds of patients, interacts professionally in person and over the telephone with patients, co-workers and others

Use the electronic health records system to schedule appointments, enter patient demographic information and check out patients.

Interviews patients, measures vital signs as needed (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts.

Complies with all state and federal reporting requirements, including reporting possible child abuse.

Prepares treatment rooms for examination of patients and may also dispose of contaminated supplies and sterilize medical instruments.

Responsible for various financial procedures including providing cash receipts, patient financial history interviews, preparing bank deposits and completing various insurance or governmental billings forms.

Dispense supplies.

Maintain records, transfers, filing, special health center logs.

Provide client education.

Provide patient referrals.

Prepare specimens for laboratory analysis.

After training which encompasses pre-analytic, analytic, and post-analytic systems, may perform all PPINK listed waived CLIA tests including for example, hemoglobin, urine dipstick, and both high and low sensitivity pregnancy tests.

After specialized training may be asked to perform moderate complexity laboratory tests.

After OSHA training in blood borne pathogens and venipuncture technique may do blood draws and DMPA injections depending on the needs of the HC.

Documentation, reporting and notifications of patient of results of moderate or high proficiency tests with supervision according to agency/policy/procedure.

Assist clinician in exam room as requested.

Complies with all safety and infectious control measure in work site as stated in the Policy and Procedures Manual and adheres to all OSHA Standards.

Complies with PPINK's HIPAA policy and Confidentiality policy.

May be required to travel to other health centers to cover as needed.

Requires a high school diploma or equivalent

A minimum of 1 years' experience in a medical environment or 2 years of working in a direct customer service role.

BLS Certification

Preferred experience:

Experience in phlebotomy

Experience with injections

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Planned Parenthood of Indiana and Kentucky is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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