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Patient Financial Assistant Jobs (NOW HIRING)

OneOncology LLC

Patient Financial Counselor

Atlanta, GA · On-site

$28/hr

Primary Job Function * Assist appropriate patients and families to explore options for financial ... Work closely with patients and Patient Financial Services (PFS) department to resolve account ...

OneOncology

Patient Financial Counselor

Clarksville, TN

$16.25 - $21.25/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Return all messages within 24 hours. * Assist patient balance collectors with Inbound call volume.

CARTI, Inc.

Patient Financial Advocate

Little Rock, AR · On-site

... * Assist patients with navigating appeals or grievances related to insurance denials or other financial issues related to their care. programs. * Document and maintain accurate records of all ...

CARTI, Inc.

Patient Financial Advocate

Little Rock, AR · On-site

... * Assist patients with navigating appeals or grievances related to insurance denials or other financial issues related to their care. programs. * Document and maintain accurate records of all ...

LHH US

Patient Financial Counselor

Chicago, IL · Hybrid

$24/hr

Patient Financial Counselor Location: Chicago - North Side (Onsite training required, then hybrid ... * Assist patients with financial clearance, payment planning, and available financial assistance ...

LHH US

Patient Financial Counselor

Chicago, IL · Hybrid

$24/hr

Patient Financial Counselor Location: Chicago - North Side (Onsite training required, then hybrid ... * Assist patients with financial clearance, payment planning, and available financial assistance ...

SCL Health

Patient Financial Advocate

Brighton, CO

Provide procedure Price Quotes to patients. Assist uninsured expectant mothers who are ineligible ... Now that you know more about being a Patient Financial Specialist on our team we hope you'll join ...

SCL Health

Patient Financial Advocate

Denver, CO · On-site

Provide procedure Price Quotes to patients. Assist uninsured expectant mothers who are ineligible ... Now that you know more about being a Patient Financial Specialist on our team we hope you'll join ...

SCL Health

Patient Financial Advocate

Broomfield, CO · On-site

Provide procedure Price Quotes to patients. Assist uninsured expectant mothers who are ineligible ... Now that you know more about being a Patient Financial Specialist on our team we hope you'll join ...

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Patient Financial Assistant information

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How much do patient financial assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for patient financial assistant in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

What are some common challenges faced by Patient Financial Assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What does a Patient Financial Assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a Patient Financial Assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.

What is the easiest healthcare job to get into?

A patient financial assistant role is generally accessible with minimal formal education, often requiring a high school diploma or equivalent. These positions typically involve administrative tasks like billing and insurance verification and may offer on-the-job training, making them relatively easy to enter compared to other healthcare roles that require specialized certifications or degrees.
What cities are hiring for Patient Financial Assistant jobs? Cities with the most Patient Financial Assistant job openings:
What are the most commonly searched types of Patient Financial jobs? The most popular types of Patient Financial jobs are:
What states have the most Patient Financial Assistant jobs? States with the most job openings for Patient Financial Assistant jobs include:
Patient Financial Assistant jobs near you
Patient Financial Counselor

Patient Financial Counselor

OneOncology LLC

Atlanta, GA • On-site

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

OneOncology rating

7.7

Company rating: 7.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Welcome to Piedmont Cancer Institute - where patient care is more than a mission; it's a partnership and our values lead the way.
For more than 38 years, Piedmont Cancer Institute (PCI) has proudly served the Metro Atlanta community, delivering exceptional cancer care built on a foundation of Compassion, Innovation, Communication, and Integrity. Today, our team includes 17 dedicated physicians, 20 skilled Advanced Practice Providers, across 6 locations (and growing) -all united in our commitment to excellence.
At PCI, we blend cutting-edge treatments with deep clinical expertise and genuine compassion to offer truly comprehensive care. Our dedication goes beyond medicine-it's reflected in how we care for our patients, support their families, and collaborate with one another. No matter your position, a career at PCI offers more than a paycheck. It's a place where purpose meets passion, where connection fuels collaboration, and where your work makes a lasting impact.
Why Join PCI?
We're looking for talented individuals who share our passion for making a difference. If you value Compassion, embrace Innovation, prioritize open Communication, and act with Integrity, you'll thrive at Piedmont Cancer Institute-where every role plays a part in advancing hope and healing in our community. Here, you'll find purpose in your work.
Job Description:
Summary
The Patient Financial Counselor is responsible for assisting patients and/or families to access financial resources. The Counselor assists Social Services with guidance to those patients who may qualify for assistance through state, county, and federal programs. The Counselor is also available to patients and families to answer questions regarding their insurance, give estimates of co-pay amounts, and to aid patients in obtaining additional financial support for services. This position is located at one of our clinical offices and reports to the RCM Director.
Primary Job Function
  • Assist appropriate patients and families to explore options for financial assistance for medical services with referral to Social Services when appropriate.
  • Follow up with appropriate patients and families for financial assistance needs.
  • Obtain necessary insurance information for patients. Answer questions or directs patients to appropriate staff members for questions regarding insurance, billing, payment, and/or collection arrangements.
  • Meet with patients to discuss estimated costs of therapies.
  • Work closely with patients and Patient Financial Services (PFS) department to resolve account balance issues and establish payment plans.
  • Ensures needed prior insurance authorization obtained for diagnostic tests (i.e., PET Scans and Medical Imaging).
  • Develop appropriate templates of charges by care regimen to assist patients.
  • Refer patients for "free drug replacement" from pharmaceutical companies as necessary.
  • Assist Social Services with HLA testing authorization for BMT patients.
  • Complete Disability and Medical Necessity forms to assist patients.
  • Collaborate with patient care team, TAs, and other departments as necessary to ensure appropriate scheduling of services based on patient support needs.
  • Perform other duties and responsibilities as assigned.

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
Qualifications
  • Bachelor's or master's degree in social work or related field
  • If individual has MSW, he or she will continue to obtain current licensure (where applicable) to practice in state, or the ability to obtain a license within six months.
  • Excellent communication skills to include oral and written comprehension and expression.
  • Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency and financial responsibility; safety; partnership and service; teamwork; compassion; integrity; and trust and respect).
  • Ability and willingness to exhibit behaviors consistent with principles for service excellence.
  • A minimum of two years' experience in health-related agency or completion of field placement in healthcare setting.
  • Awareness of philosophy of care as it relates to Patient Financial Services.
  • Demonstrate knowledge of current resources and programs to assist the patient's need for financial resources, i.e., Social Security Disability programs.
  • Demonstrates ability to act with sensitivity as a patient advocate.
  • Demonstrates interview skills and clearly defines the problems and concerns to patients and family systems as related to medically-related financial needs.

Piedmont Cancer Institute is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Medical Specialty:
  • Hematology
  • Oncology

Work Location: In person
HIPAA Requirements:
Patient Financial Counselor will have access to PHI in the course of his/her duties. The PFC uses PHI for all aspects of billing, patient's accounts and communications with insurance companies. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee will have access to: all information in the practice management system, the full medical record, end of day reports from the practice management system, encounter forms, all communications from insurance companies, all collections information.

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