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Patient Financial Rep Jobs (NOW HIRING)

CCRM Fertility

Patient Financial Counselor

Manhattan, NY · On-site

$25 - $27/hr

The Patient Financial Representative coordinates the financial aspects of a patient's while fostering a positive and memorable patient experience. This role educates patients on financial services ...

CCRM Fertility

Patient Financial Counselor

Minneapolis, MN · On-site

$19.50 - $25.50/hr

The Patient Financial Representative coordinates the financial aspects of a patient's while fostering a positive and memorable patient experience. This role educates patients on financial services ...

CCRM Fertility

Patient Financial Counselor

Houston, TX · On-site

$22 - $25/hr

The Patient Financial Representative coordinates the financial aspects of a patient's while fostering a positive and memorable patient experience. This role educates patients on financial services ...

CCRM Fertility

Patient Financial Counselor

Manhattan, NY · On-site

$25 - $27/hr

The Patient Financial Representative coordinates the financial aspects of a patient's while fostering a positive and memorable patient experience. This role educates patients on financial services ...

CCRM Fertility

Patient Financial Counselor

Menlo Park, CA · On-site

$26 - $31.50/hr

The Patient Financial Representative coordinates the financial aspects of a patient's while fostering a positive and memorable patient experience. This role educates patients on financial services ...

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Patient Financial Rep information

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How much do patient financial rep jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for patient financial rep in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Rep vs Medical Billing Specialist?

AspectPatient Financial RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment collectionProcessing insurance claims, coding, billing submissions
Common UsageFront-office role focusing on patient interactions and paymentsBack-office role focusing on claims and billing processing

While both roles involve healthcare finance, Patient Financial Reps primarily handle patient interactions and payment collections, whereas Medical Billing Specialists focus on processing claims and coding. Understanding these differences helps healthcare providers assign the right tasks and professionals for each function.

What are the key skills and qualifications needed to thrive as a Patient Financial Representative, and why are they important?

To thrive as a Patient Financial Representative, you need a solid understanding of medical billing, insurance verification, and patient account management, often supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex financial information clearly set top performers apart. These skills ensure accurate billing, effective patient communication, and smooth financial operations within healthcare organizations.

What is a patient financial rep?

A patient financial representative is a healthcare professional who assists patients with billing, insurance claims, and payment plans. They help ensure accurate billing and communicate financial responsibilities, often using billing software and having knowledge of insurance policies. This role requires strong communication skills and attention to detail.

What are some common challenges faced by Patient Financial Representatives and how can they be managed?

Patient Financial Representatives often encounter challenges such as handling sensitive financial discussions with patients, navigating complex insurance policies, and staying updated with healthcare billing regulations. Successfully managing these challenges requires strong communication skills, empathy, and attention to detail. Many organizations provide ongoing training and support, and teamwork is essential—Patient Financial Representatives frequently collaborate with billing departments, clinicians, and insurance companies to resolve patient concerns efficiently.

What jobs pay 2000 a day?

Patient Financial Representatives typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced education, certifications, and significant experience. Most healthcare billing or administrative roles pay hourly or salary-based wages well below this amount daily.

What are Patient Financial Representatives?

Patient Financial Representatives are healthcare professionals who assist patients in understanding and managing their medical bills, insurance claims, and payment options. They act as a liaison between patients, insurance companies, and healthcare providers to resolve billing issues and ensure that payments are processed accurately. Their responsibilities may include explaining charges, setting up payment plans, verifying insurance coverage, and answering questions about financial policies. Their goal is to help patients navigate the financial aspects of receiving medical care and to ensure timely payment for healthcare services.

What is the least stressful healthcare job?

A Patient Financial Representative typically experiences moderate stress levels, as their role involves handling billing, insurance claims, and patient inquiries in a stable office environment. Jobs with less direct patient interaction, such as medical billing or coding, are often considered less stressful within healthcare. Factors like workload, work environment, and individual skills also influence stress levels.

What qualifications do you need to be a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent. Strong communication, customer service skills, and familiarity with medical billing or electronic health records are also important; some positions may require certification or training in healthcare administration.
More about Patient Financial Rep jobs
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What job categories do people searching Patient Financial Rep jobs look for? The top searched job categories for Patient Financial Rep jobs are:
Patient Financial Rep jobs near you
Infographic showing various Patient Financial Rep job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 20% As Needed, 25% Full Time, 5% Part Time, and 45% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Patient Financial Representative Senior - Patient Financial Services

Patient Financial Representative Senior - Patient Financial Services

CHRISTUS Health

Longview, TX • On-site

$15.25 - $16.75/hr

Full-time

Posted 2 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 519 frontline employees who took The Breakroom Quiz

526th of 873 rated healthcare providers

Job description

Summary:
The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers.
The associate carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence, and Stewardship.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics.
  • Ensures PFS departmental quality and productivity standards are met.
  • Collects and provides patient and payor information to facilitate account resolution.
  • Responds to all types of account inquiries through written, verbal, or electronic correspondence.
  • Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers. Maintains working knowledge of all functions within the Revenue Cycle.
  • Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution.
  • Meets or exceeds customer expectations and requirements, and gains customer trust and respect.
  • Compliant with all CHRISTUS Health, payer, and government regulations.
  • Exhibits a strong working knowledge of CPT, HCPCS, and ICD-10 coding regulations and guidelines.
  • Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures.
  • Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience.
  • Must have professional and effective written and verbal communication.
  • Billing
  • Review and work on claim edits.
  • Works payor rejected claims for resubmission.
  • Works reports and billing requests.
  • Demonstrates strong knowledge of standard bill forms and filing requirements.
  • Exhibits and understanding of electronic claims editing and submission capabilities.
  • Collections
  • Collect balances due from payors ensuring proper reimbursement for all services.
  • Identifies and forwards proper account denial information to the designated departmental liaison. Dedicated efforts to ensure a proper denial resolution and timely turnaround.
  • Maintain an active knowledge of all collection requirements by payors.
  • Works collector queue daily utilizing appropriate collection system and reports.
  • Demonstrates knowledge of standard bill forms and filing requirements.
  • Identify and resolve underpayments with the appropriate follow-up activities within payor timely guidelines.
  • Identify and resolve credit balances with the appropriate follow-up activities within payor timely guidelines.
  • Identify and communicate trends impacting account resolution.
  • Cash Reconciliation
  • Ensures all payments are retrieved and posted accurately and timely through reconciliation of patient accounting system and bank statement.
  • Researches submitted cash payments by verifying patient account numbers and appropriate facilities.
  • Monitor and performs cash reconciliation to identify cash posting errors and ensures all receipts are applied and reconciles to daily bank deposit and monthly bank statements.
  • Review and post cash corrections, including resolving patient complaints and inquiries from PFS, Finance, Facilities, and Vendor Partners.
  • Resolve and Research unapplied cash, including continuous follow-up until payment identification is made for application of payment or refund.

Job Requirements:
Education/Skills
  • HS Diploma or equivalent years of experience required.
  • Post HS education preferred.

Experience
  • 3-5 years of experience preferred.
  • Experience working within a multi-facility hospital business office environment preferred.
  • College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.
  • Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred.

Licenses, Registrations, or Certifications
  • None required.

Work Schedule:
7AM - 5PM
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CHRISTUS Health logo

About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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