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Patient Financial Services Director Jobs (NOW HIRING)

SOUTHWESTERN AND AFFILIATES

Southwestern Healthcare is currently seeking a Full-Time Patient Financial Services Manager to add ... Coordinate the activities of the department in the Director's absence. * Reads and interprets ...

Orleans Community Health

NY · On-site

$88 - $98/hr

PatientAccounting Staff & Patient Access Manager Summary The Director of Patient Financial Services provides strategic leadership and oversight of all patient financial services operations, including ...

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Patient Financial Services Director information

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$53.5K

$96.4K

$121.5K

How much do patient financial services director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for patient financial services director in the United States is $96,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a patient financial services director do?

A Patient Financial Services Director oversees the financial operations related to patient billing, collections, and insurance claims within a healthcare facility. They manage teams responsible for processing payments, resolving billing issues, and ensuring compliance with healthcare regulations. Their goal is to optimize revenue cycle management while providing excellent customer service to patients regarding their financial accounts. This role often involves analyzing financial data, implementing process improvements, and collaborating with other departments to streamline the billing process.

What are the key skills and qualifications needed to thrive as a patient financial services director?

To thrive as a Patient Financial Services Director, you need expertise in healthcare billing, revenue cycle management, insurance regulations, and a bachelor's degree in healthcare administration, finance, or a related field. Familiarity with hospital billing systems (such as Epic or Cerner), financial analytics tools, and certifications like HFMA’s Certified Revenue Cycle Representative (CRCR) are typically expected. Strong leadership, problem-solving abilities, and effective communication skills stand out in this role. These competencies are crucial for ensuring accurate patient billing, optimizing revenue, and leading teams to maintain the financial health of a healthcare organization.

What are some common challenges faced by a patient financial services director, and how can they be addressed?

Patient Financial Services Directors often encounter challenges such as managing complex billing processes, ensuring regulatory compliance, and maintaining clear communication between clinical and administrative departments. Balancing the needs of patients with financial goals requires strong leadership and problem-solving skills. Addressing these challenges typically involves implementing effective training programs for staff, leveraging technology to streamline workflows, and fostering a collaborative environment to quickly resolve issues and improve patient satisfaction.

What is the difference between Patient Financial Services Director vs Patient Accounts Manager?

AspectPatient Financial Services DirectorPatient Accounts Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonUsually holds a bachelor's degree; certifications are less common but may include healthcare billing or coding credentials
Work EnvironmentOversees entire patient financial services department, including billing, collections, and financial counselingManages patient accounts, billing, and collections at a departmental level
Employer & Industry UsageUsed in hospitals, health systems, and large clinics for strategic financial oversightFound in hospitals, clinics, and physician practices focusing on day-to-day account management

The Patient Financial Services Director focuses on strategic oversight and department management, while the Patient Accounts Manager handles daily operations of patient billing and collections. Both roles are essential but differ in scope and seniority.

What cities are hiring for Patient Financial Services Director jobs?

Cities with the most Patient Financial Services Director job openings:

What are the most commonly searched types of Patient Financial Services jobs?

The most popular types of Patient Financial Services jobs are:

What states have the most Patient Financial Services Director jobs?

States with the most job openings for Patient Financial Services Director jobs include:

Patient Financial Services Director jobs near you
Infographic showing various Patient Financial Services Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $96,372 per year, or $46.3 per hour.

Patient Financial Services Manager

SOUTHWESTERN AND AFFILIATES

Evansville, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Southwestern Healthcare is currently seeking a Full-Time Patient Financial Services Manager to add to our team of professionals. This position is responsible for managing the daily activities of the Patient Financial Services (PFS) department including staff coverage, smooth operation of the billing and collections workflow, assuring work expectations are met and communication with the Patient Financial Services Director of issues as appropriate.
WHY WORK FOR SOUTHWESTERN?
  • AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts day ONE of employment!
  • 401K Employer Contribution & Match
  • Student Loan Assistance Program
  • Physical & Financial Wellness Programs
  • Generous Paid Time Off Plan
  • Competitive Total Compensation Program
  • On-site training available for qualified candidates
  • We are GROWING!!!

WHAT IS THIS POSITION RESPONSIBLE FOR?
  • Responsible for the daily activities of Patient Financial Services including coverage, smooth operation of the workflow, assuring work expectations are met, and notifying the Patient Financial Services Director of issues as appropriate.
  • Responsible for development, delivery and training new and current employees.
  • Coordinate the activities of the department in the Director's absence.
  • Reads and interprets transactional data within patient accounts.
  • Comprehends Electronic Data Interchange (EDI) functionality and the general progression of data in the Practice Management System (PMS) and EDI systems. Understands and resolves payer edits and/or rejections.
  • Demonstrates knowledge of medical terminology, CPT, ICD-10, CCI edits, and HIPM regulations.
  • Performs extensive account follow up activities utilizing the PMS. Investigates, analyzes, and resolves problematic and delinquent accounts. Utilizes ancillary applications and websites as a tool to retrieve medical documentation, claim status, eligibility, billing guidelines, or authorization/referrals to substantiate correct claim submissions, written appeals, or coding reviews.
  • Processes daily and monthly reports, including aging.
  • Assists patients in setting up payment plans. Completes payment plan contracts and follows up to ensure compliance.
  • Bills secondary insurances.
  • Process payments and prepares daily deposit.

MINIMUM QUALIFICATIONS
  1. High School Diploma or GED required, with a minimum of five (5) years of experience in Patient Accounts. Secondary education preferred.
  2. Prior supervisory experience in billing is preferred but not required.
  3. Strong working knowledge of Electronic Medical Records (EMR) systems is required.
  4. Excellent communication and organizational skills are a must.

If you are interested in joining a fun, friendly, innovative team, apply today!
EOE/AA including Veterans and Disabled.
If you are a person with a disability needing assistance with the application process, please call (812) 435-2057.

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