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Patient Financial Services Director Jobs (NOW HIRING)

Mercor

Patient Financial Services Expert

New York, NY · Remote

$92/hr

Position: Patient Financial Services Leader Type: Contract Compensation: $92/hour Location: Remote Role Responsibilities * Lead patient collections and self-pay operations, including early-out ...

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Patient Financial Services Director information

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$53.5K

$96.4K

$121.5K

How much do patient financial services director jobs pay per year?

As of Aug 4, 2026, the average yearly pay for patient financial services director in the United States is $96,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a patient financial services director, and how can they be addressed?

Patient Financial Services Directors often encounter challenges such as managing complex billing processes, ensuring regulatory compliance, and maintaining clear communication between clinical and administrative departments. Balancing the needs of patients with financial goals requires strong leadership and problem-solving skills. Addressing these challenges typically involves implementing effective training programs for staff, leveraging technology to streamline workflows, and fostering a collaborative environment to quickly resolve issues and improve patient satisfaction.

What is the difference between Patient Financial Services Director vs Patient Accounts Manager?

AspectPatient Financial Services DirectorPatient Accounts Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonUsually holds a bachelor's degree; certifications are less common but may include healthcare billing or coding credentials
Work EnvironmentOversees entire patient financial services department, including billing, collections, and financial counselingManages patient accounts, billing, and collections at a departmental level
Employer & Industry UsageUsed in hospitals, health systems, and large clinics for strategic financial oversightFound in hospitals, clinics, and physician practices focusing on day-to-day account management

The Patient Financial Services Director focuses on strategic oversight and department management, while the Patient Accounts Manager handles daily operations of patient billing and collections. Both roles are essential but differ in scope and seniority.

What does a patient financial services director do?

A Patient Financial Services Director oversees the financial operations related to patient billing, collections, and insurance claims within a healthcare facility. They manage teams responsible for processing payments, resolving billing issues, and ensuring compliance with healthcare regulations. Their goal is to optimize revenue cycle management while providing excellent customer service to patients regarding their financial accounts. This role often involves analyzing financial data, implementing process improvements, and collaborating with other departments to streamline the billing process.

What are the key skills and qualifications needed to thrive as a patient financial services director?

To thrive as a Patient Financial Services Director, you need expertise in healthcare billing, revenue cycle management, insurance regulations, and a bachelor's degree in healthcare administration, finance, or a related field. Familiarity with hospital billing systems (such as Epic or Cerner), financial analytics tools, and certifications like HFMA’s Certified Revenue Cycle Representative (CRCR) are typically expected. Strong leadership, problem-solving abilities, and effective communication skills stand out in this role. These competencies are crucial for ensuring accurate patient billing, optimizing revenue, and leading teams to maintain the financial health of a healthcare organization.
More about Patient Financial Services Director jobs
What cities are hiring for Patient Financial Services Director jobs? Cities with the most Patient Financial Services Director job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services Director jobs? States with the most job openings for Patient Financial Services Director jobs include:
What job categories do people searching Patient Financial Services Director jobs look for? The top searched job categories for Patient Financial Services Director jobs are:
Patient Financial Services Director jobs near you
Infographic showing various Patient Financial Services Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $96,372 per year, or $46.3 per hour.

Patient Financial Services Director

Embark Behavioral Health

Bakersfield, CA • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Embark Behavioral Health rating

5.4

Company rating: 5.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Salary Range: $85,000 - $95,000 a year (DOE)

Location: 5500 Ming Ave #410, Bakersfield, CA 93309

Full Time, On Site

Join a growing behavioral healthcare organization as our Director of Patient Financial Services, leading revenue cycle operations that support mental health and substance use treatment programs across multiple locations. In this leadership role, you'll oversee billing, collections, reimbursement, accounts receivable, and revenue cycle performance while partnering with operational and clinical leaders. We're seeking an experienced healthcare revenue cycle leader who can improve financial outcomes, strengthen processes, and support an exceptional patient financial experience.

  • Lead patient financial services and revenue cycle operations across a multi-site behavioral healthcare organization.
  • Oversee billing, collections, accounts receivable, denials management, reimbursement, and cash posting functions.
  • Partner with operational, clinical, compliance, and finance leaders to support revenue cycle performance and organizational goals.
  • Monitor key financial and operational metrics and implement strategies to improve efficiency and reimbursement outcomes.
  • Ensure compliance with healthcare billing regulations, payer requirements, and organizational policies.
  • Manage relationships with payers, vendors, and external revenue cycle partners.
  • Recruit, develop, and mentor revenue cycle leaders while fostering a culture of accountability and continuous improvement.

  • Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or related field preferred
  • 5-10 years of progressive healthcare revenue cycle experience
  • Experience leading teams and managing revenue cycle performance
  • Knowledge of commercial insurance, government payers, billing, collections, and reimbursement processes
  • Strong analytical, reporting, and leadership skills

  • Medical, dental, and vision insurance with multiple plan options to fit your needs, and open access or in-network opportunities.
  • Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans
  • Employerpaid basic life and long-term disability insurance
  • Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals
  • Access to wellness programs, including mental health support and preventive care tools
  • Paid Time Off (PTO) and paid company holidays.  We do not separate sick leave or vacation leave, unless required by law.  Generally, we have full-time, eligible PTO packages that begin at 10 days per year (accrual based.)
  • Family, medical, and parental leave benefits compliant with state and federal laws (including CFRA, PFL, HFWA, OFLA and other related programs)
  • Bereavement leave and other workplace flexibility where applicable
  • 401(k) retirement plan with company contributions after one year of full-time employment.
  • Pretax savings options including FSA and HSA accounts

Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.

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