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Patient Financial Services Director Jobs (NOW HIRING)

Insight

Patient Financial Services Representative

Chicago, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Summary The Patient Financial Services Representative supports hospital revenue cycle operations by performing patient billing, insurance follow-up, and financial counseling activities. This ...

Insight

Patient Financial Services Representative

Chicago, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Summary The Patient Financial Services Representative supports hospital revenue cycle operations by performing patient billing, insurance follow-up, and financial counseling activities. This ...

Essentia Health

Patient Financial Services Counselor

Fargo, ND · On-site

$18.71 - $28.07/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Building Location: 32nd Avenue Building Department: 1006100 PATIENT FINANCIAL SVCS - EH SS Provides financial counseling to patients for their services at Essentia Health in-person and over the phone.

MedHQ, LLC

Patient Financial Services Rep

Wichita, KS · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Patient Financial Services Representative at MedHQ, you will play a vital role in providing exceptional customer service to patients while effectively managing their medical billing inquiries ...

Parkland Health

$17.25 - $18.75/hr

... financial clearance and/or customer service in a health care environment. General knowledge of patient access financial counseling functions in both acute and non-acute settings is a plus. Working ...

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Patient Financial Services Director information

See salary details

$53.5K

$96.4K

$121.5K

How much do patient financial services director jobs pay per year?

As of Aug 14, 2026, the average yearly pay for patient financial services director in the United States is $96,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a patient financial services director, and how can they be addressed?

Patient Financial Services Directors often encounter challenges such as managing complex billing processes, ensuring regulatory compliance, and maintaining clear communication between clinical and administrative departments. Balancing the needs of patients with financial goals requires strong leadership and problem-solving skills. Addressing these challenges typically involves implementing effective training programs for staff, leveraging technology to streamline workflows, and fostering a collaborative environment to quickly resolve issues and improve patient satisfaction.

What is the difference between Patient Financial Services Director vs Patient Accounts Manager?

AspectPatient Financial Services DirectorPatient Accounts Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonUsually holds a bachelor's degree; certifications are less common but may include healthcare billing or coding credentials
Work EnvironmentOversees entire patient financial services department, including billing, collections, and financial counselingManages patient accounts, billing, and collections at a departmental level
Employer & Industry UsageUsed in hospitals, health systems, and large clinics for strategic financial oversightFound in hospitals, clinics, and physician practices focusing on day-to-day account management

The Patient Financial Services Director focuses on strategic oversight and department management, while the Patient Accounts Manager handles daily operations of patient billing and collections. Both roles are essential but differ in scope and seniority.

What does a patient financial services director do?

A Patient Financial Services Director oversees the financial operations related to patient billing, collections, and insurance claims within a healthcare facility. They manage teams responsible for processing payments, resolving billing issues, and ensuring compliance with healthcare regulations. Their goal is to optimize revenue cycle management while providing excellent customer service to patients regarding their financial accounts. This role often involves analyzing financial data, implementing process improvements, and collaborating with other departments to streamline the billing process.

What are the key skills and qualifications needed to thrive as a patient financial services director?

To thrive as a Patient Financial Services Director, you need expertise in healthcare billing, revenue cycle management, insurance regulations, and a bachelor's degree in healthcare administration, finance, or a related field. Familiarity with hospital billing systems (such as Epic or Cerner), financial analytics tools, and certifications like HFMA’s Certified Revenue Cycle Representative (CRCR) are typically expected. Strong leadership, problem-solving abilities, and effective communication skills stand out in this role. These competencies are crucial for ensuring accurate patient billing, optimizing revenue, and leading teams to maintain the financial health of a healthcare organization.

What cities are hiring for Patient Financial Services Director jobs?

Cities with the most Patient Financial Services Director job openings:

What are the most commonly searched types of Patient Financial Services jobs?

The most popular types of Patient Financial Services jobs are:

What states have the most Patient Financial Services Director jobs?

States with the most job openings for Patient Financial Services Director jobs include:

Patient Financial Services Director jobs near you
Infographic showing various Patient Financial Services Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,372 per year, or $46.3 per hour.

Director Patient Financial Services

CivicMinds, Inc.

Concord, NH • On-site

Full-time

Re-posted 7 days ago

Job description

Education
Bachelor's Degree Required. MBA Or MHA Preferred.
Certification, Registration, and Licensure
None
Experience
  • A minimum of 5 years demonstrated leadership experience in billing and/or collections in acute care hospital setting.
  • Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
  • Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
  • Mastery of hospital revenue cycle operations.
  • Knowledge of reimbursement methodologies.
  • Knowledge of regulatory publications, how to access and interpret.
  • Excellent analytical, organizational, and research skills required.

Apply