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$51

How much do patient financial services manager jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for patient financial services manager in the United States is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Services Manager, and why are they important?

To thrive as a Patient Financial Services Manager, you need expertise in healthcare billing, revenue cycle management, and a solid understanding of insurance regulations, usually supported by a bachelor’s degree in finance, business, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and compliance certifications like HFMA or CRCR are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve patient billing issues. These competencies ensure accurate financial operations, regulatory compliance, and positive patient experiences within healthcare organizations.

What does a Patient Financial Services Manager do?

A Patient Financial Services Manager oversees the billing, collections, and financial counseling operations within a healthcare facility. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, resolving patient billing issues, and optimizing reimbursement processes. They work to improve the financial experience for patients by providing clear communication about costs and payment options. Additionally, they often collaborate with other departments to streamline workflows and enhance overall revenue cycle performance.

What Does a Patient Financial Services Manager Do?

As a patient financial services manager, your duties are to supervise the daily operations of a clinic or hospital’s billing and payment services as well as to develop long-term strategies for growth and financial stability. You typically supervise other payment and billing specialists, who are responsible for collecting payments, filing insurance reimbursement paperwork, and managing the accounts receivable. You maintain communication with the registration office to ensure they collect the proper billing information when they register new patients. In addition to billing responsibilities, you also forecast future revenue for the hospital or facility and present your assessments to other executives.

What are some of the key challenges faced by Patient Financial Services Managers in coordinating with clinical and administrative teams?

Patient Financial Services Managers often encounter challenges in bridging communication between clinical staff, administrative teams, and billing departments. They must ensure accurate patient data flow, timely insurance verification, and prompt resolution of billing discrepancies, all while maintaining compliance with healthcare regulations. Balancing these responsibilities requires strong organizational skills and the ability to foster collaboration across departments to optimize the patient billing experience and financial performance. Proactive communication and ongoing staff training are essential to overcoming these challenges.

What is the difference between Patient Financial Services Manager vs Patient Accounts Coordinator?

AspectPatient Financial Services ManagerPatient Accounts Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Specialist (CRCS) are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentSupervises billing, collections, and financial counseling teams in hospitals or clinicsHandles patient account inquiries, billing issues, and payment processing in healthcare settings
Employer & Industry UsageUsed in hospitals, healthcare systems, and clinics for financial management rolesFound in similar healthcare environments, focusing on patient account operations

The Patient Financial Services Manager oversees the entire financial services team, focusing on billing, collections, and financial counseling, while the Patient Accounts Coordinator handles day-to-day patient account activities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

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Patient Financial Services Manager jobs near you
Patient Financial Services Manager

Patient Financial Services Manager

Central Louisiana Surgical Hospital

Alexandria, LA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

JOB SUMMARY
Under general direction of the senior financial officer/director, develops departmental policy; is responsible for the financial counseling, billing, collection, and cash management and reconciliation process; manages and coordinates resources and activities of teams to ensure departmental goals are met; performs trend analysis and produces reports; identifies and resolves problems, for the purpose of achieving the departmental goal of ensuring maximum revenue and cash flow beneficial to the hospital.
Reports To: Finance Director
Classification: Exempt
Supervises: Billers, Payment Posters, Cashiers, Collectors
QUALIFICATIONS
  • Bachelor's degree in accounting or business preferred and 5-7 years management experience in healthcare revenue cycle and billing management.
  • Thorough knowledge of federal, state and local laws, rules, regulations and policies as they are related to the financial operation of a high-volume hospital.
  • Strong knowledge of payer (Medicare, Medicaid and Commercial) requirements relative to charging, coding, billing & compliance.
  • Thorough knowledge of the principles and practices of billing, accounts receivable, denial management, coding/compliance and cash management in hospital/health system.
  • Strong computer system skills including revenue cycle management systems.
  • Experience in areas such as business process improvement and transformation.
  • Communicate effectively orally and in writing.
  • Demonstrates ability to coach and motivate.
  • Demonstrates goal-oriented behavior and ability to effectively plan and execute plans.
  • Experience maintaining a budget and ability monitor expenditures in compliance with budgetary guidelines.
  • Display flexibility with multiple work demands and short time frames.

OCCUPATIONAL EXPOSURE
Category III, office environment.
RESPONSIBILITIES
  1. Supervision of all office functions including billing and accounts receivable management. Responsible for staff adherence to all Business Office Policies and Procedures.
  2. Holds regular staff meetings to ensure coordination of efforts.
  3. Conducts periodic performance reviews on all Business Office Staff.
  4. Provides leadership to department and to hospital.
  5. Effectively oversees day-to-day operations of department.
  6. Monitors workload and personnel needs of Business Office and delegates work effectively.
  7. Trains, develops and motivates Business Office Staff.
  8. Prepares and provides analysis of monthly financial and management reports.
  9. Assists accounting department with monthly analysis.
  10. Responsible for daily cash management procedures.
  11. Reviews insurance contracts.
  12. Maintains good working relationships with insurance payors.
  13. Maintains good working knowledge of insurance payors reimbursement requirements.
  14. Maintains inventory of forms and office supplies.
  15. Resolves problems with billings, collections and medical records.
  16. Prepares analysis reports for annual outside audit.
  17. Maintains all office computer systems and programs.
  18. Maintains all business procedures and recommends adjustments to senior financial officer/director on an as-needed-basis and as required by regulatory standards.
  19. Serves as charge-master coordinator.
  20. Ensures that yearly coding changes have been made in the computer CPT data file.
  21. Assists senior financial officer/director in development of annual budget.
  22. Assumes any other responsibilities that may be assigned by senior leadership on an as needed basis.
  23. Ensuring daily that patients and their relatives are dealt with in a professional and courteous manner.
  24. Successfully manages physician, employee, interdepartmental and patient satisfaction and/or engagement.
  25. Comply with facility Standards of Behavior and complete all required education assignments within the designated timeline.

PHYSICAL DEMANDS
  1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  2. While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  3. The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
  4. The employee must be able to stand and/or walk at least two hours per day

WORK ENVIRONMENT
1. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Central Louisiana Surgical Hospital
A Patient-Focused, Physician-Owned Hospital
The Central Louisiana Surgical Hospital provides specialized care for patients with specific, non-critical and non-emergent surgical admissions. The ultimate goal of the facility is to assist patients throughout their stay to a successful recovery, by providing a setting and care that is a more effective delivery of health care. This is accomplished by providing a comfortable home-like setting, in which a caring professional staff works to insure the highest level of patient care in a more cost-effective setting. Family support and involvement is promoted and encourage as well. This supports the patient's self-image as "other-wise healthy" and facilitates a speedier return to the community, reducing health care costs and strengthening the economy at large.
The surgical hospital offers procedures for the following specialties: ENT, gastroenterology, general surgery, gynecology, neurosurgery, ophthalmology, oral surgery, orthopedics, pain management, plastic surgery, podiatry and urology.
In addition to surgical services, Central Louisiana Surgical Hospital has an imaging department comprised of MRI, CT, general radiology and ultrasound, as well as laboratory, pharmacy and dietary services.
The facility provides a full-time staff of registered nurses, licensed practical nurses, technicians and other ancillary personnel for patient care in the perioperative setting. In addition, the facility has available necessary equipment and trained personnel for handling unforeseeable emergencies.
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