ZipRecruiter

Log In

1

Manager Of Patient Financial Services Jobs (NOW HIRING)

Parkland Health

$17.25 - $18.75/hr

... of 2 years' experience within a hospital or clinical environment, an insurance company, managed ... service in a health care environment. General knowledge of patient access financial counseling ...

next page

Showing results 1-20

All JobsOf Patient Financial Services JobsManager Of Patient Financial Services Jobs

Manager Of Patient Financial Services information

See salary details

$18

$33

$51

How much do manager of patient financial services jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for manager of patient financial services in the United States is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $39.66 per hour, depending on experience, location, and employer.

What is the difference between Manager Of Patient Financial Services vs Patient Financial Services Coordinator?

AspectManager Of Patient Financial ServicesPatient Financial Services Coordinator
CredentialsBachelor's degree in healthcare administration, finance, or related field; experience in healthcare billing and managementHigh school diploma or associate degree; experience in patient billing or customer service
Work EnvironmentOversees financial departments, manages staff, develops policiesAssists patients with billing questions, processes payments, and verifies insurance
Employer & Industry UsageHospitals, clinics, healthcare systemsHospitals, outpatient clinics, healthcare providers

The Manager Of Patient Financial Services typically holds a leadership role, overseeing billing departments and managing staff, while the Patient Financial Services Coordinator focuses on direct patient interactions and billing assistance. Both roles are essential in healthcare finance but differ in responsibilities and seniority.

What cities are hiring for Manager Of Patient Financial Services jobs? Cities with the most Manager Of Patient Financial Services job openings:
What are the most commonly searched types of Of Patient Financial Services jobs? The most popular types of Of Patient Financial Services jobs are:
What states have the most Manager Of Patient Financial Services jobs? States with the most job openings for Manager Of Patient Financial Services jobs include:
Manager Of Patient Financial Services jobs near you
Director of Patient Financial Services

Director of Patient Financial Services

Alliance Health System

Matawan, NJ • On-site, Remote

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Description
Director of Patient Financial Services
Location: REMOTE
Entity: Alliance Health System
Reports To: Vice President of Revenue Cycle Management
The Patient Financial Services Director is responsible for the strategic oversight, operational performance, and compliance management of the Patient Financial Services function, including Payment Posting and Patient Accounts Collections. This leader ensures accurate and timely cash application, efficient resolution of patient balances, optimized revenue capture, and a high-quality patient financial experience.
The Director partners across Revenue Cycle, Finance, Compliance, Operations, and IT to strengthen revenue integrity, improve cash flow, reduce aged receivables, and enhance the overall patient financial journey across all service lines.
Alliance Health Systems
Alliance Health System provides the operational foundation that allows healthcare organizations and providers to focus on what matters most: delivering exceptional patient care. Through practice management, administrative support, operational strategy, technology, recruiting, marketing, human resources, and business services, we help healthcare teams operate more efficiently and effectively.
At Alliance, we believe every process can be optimized, every challenge presents an opportunity, and every team member plays a role in creating better outcomes for the patients that entrust us with their care. Our culture is built on collaboration, accountability, innovation, and a relentless pursuit of becoming Better Every Day.
If you are passionate about solving problems, improving systems, supporting high-performing teams, and making a meaningful impact behind the scenes of healthcare, we want to collaborate with you! Alliance Health System offers an opportunity to grow your career while helping our healthcare organizations change lives for the better.
Essential Responsibilities
Leadership & Operational Oversight
  • Lead and manage the Patient Financial Services department, including Payment Posting and Patient Accounts/Collections teams.
  • Establish departmental goals, productivity standards, KPIs, and quality expectations aligned with organizational financial objectives.
  • Build a high-performance culture focused on accountability, accuracy, service excellence, and continuous improvement.
  • Provide coaching, performance management, and workforce development for supervisors and staff.
  • Identify workflow gaps, staffing needs, and opportunities for automation or process redesign.

Payment Posting & Cash Application
  • Oversee accurate and timely posting of all payments including ERA/EFT, paper checks, lockbox, credit card, and manual remittances.
  • Ensure reconciliation between bank deposits, clearinghouses, and practice management systems.
  • Monitor and manage unapplied cash, credit balances, posting delays, and reconciliation discrepancies.
  • Implement controls to ensure posting accuracy and minimize errors or duplicate adjustments.
  • Partner with Finance on month-end close, cash reporting, and audit support.

Patient Financial Services (Collections & AR Management)
  • Direct all patient financial services activities including self-pay collections, aging follow-up, payment plans, and bad debt workflows.
  • Drive reduction of patient accounts receivable (AR) through effective segmentation, outreach strategies, and workflow optimization.
  • Ensure compliance with federal and state collection regulations, payer requirements, and organizational financial policies.
  • Oversee patient financial communication strategies to ensure clarity, transparency, and positive patient experience.
  • Manage external vendor relationships (early-out, bad debt, and collection agencies) when applicable.

Revenue Cycle Performance & Analytics
  • Monitor and analyze key performance indicators to identify trends, risks, and improvement opportunities.
  • Develop action plans to improve:
    • Cash posting timeliness and accuracy
    • Patient collection rates
    • AR aging performance
    • Credit balance resolution
    • Refund turnaround time
    • Denial-related patient balances

  • Deliver regular reporting and executive-level insights on financial performance and operational health.

Compliance & Quality Assurance
  • Ensure adherence to HIPAA, CMS guidelines, payer policies, and all applicable state and federal regulations.
  • Maintain audit-ready documentation and oversight of payment posting and patient financial workflows.
  • Partner with Compliance and Revenue Integrity teams to address audit findings and implement corrective actions.
  • Develop and maintain quality assurance programs for both posting accuracy and patient AR workflows.

Cross-Functional Collaboration
  • Collaborate with Billing, Coding, Authorization, Denials, Front-End, and Clinical Operations teams to resolve upstream and downstream revenue cycle issues.
  • Partner with IT and system vendors to enhance automation, reporting, and workflow efficiency.
  • Support system implementations, acquisitions, and organizational restructuring initiatives.

Skills & Competencies:
  • Deep understanding of payment posting, reconciliation, and patient AR management.
  • Strong financial acumen with ability to interpret revenue cycle KPIs and trends.
  • Proven leadership ability to manage large operational teams.
  • Strong communication skills with ability to influence across departments and executive leadership.
  • High attention to detail with strong operational and analytical thinking.
  • Ability to manage multiple priorities in a high-volume environment.

Requirements:
  • 5-8+ years of progressive Revenue Cycle leadership experience required.
  • Minimum 3+ years in a director or senior leadership role overseeing patient financial operations, payment posting, or collections.
  • Experience in multi-specialty healthcare environments (strongly preferred)
  • Strong knowledge of healthcare reimbursement, patient billing, and revenue cycle workflows.
  • Multi-site or enterprise healthcare organization experience (preferred).
  • Conservative therapy, orthopedic, pain management, imaging, or specialty practice exposure (preferred).
  • Experience leading RCM transformation, centralization, or performance improvement initiatives (preferred).

Job Type:
  • Full-Time
  • Monday-Friday
  • Remote

Benefits:
  • 401(k) matching
  • Medical, Dental & Vision
  • Paid Time Off
  • Sick Time
  • Paid Holidays

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.

Apply