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Director Of Patient Financial Services Jobs (NOW HIRING)

Insight

Patient Financial Services Manager

Chicago, IL · On-site

$60K/yr

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now! Position Summary Patient Financial Services ...

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Director Of Patient Financial Services information

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$96.4K

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How much do director of patient financial services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of patient financial services in the United States is $96,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a director of patient financial services do?

A Director of Patient Financial Services oversees the financial operations related to patient billing, collections, insurance claims, and revenue cycle management in a healthcare facility. They ensure that billing processes are accurate, compliant with regulations, and efficient, helping the organization maximize revenue while maintaining excellent patient service. This role often involves managing staff, implementing financial policies, and collaborating with other departments to resolve billing issues. The director also monitors key performance indicators and works to improve the overall financial health of the organization.

What are some of the main challenges a director of patient financial services faces in balancing patient satisfaction with organizational financial goals?

A Director of Patient Financial Services often navigates the complex task of ensuring patients have a positive billing and financial experience while also meeting the organization's revenue cycle objectives. Challenges include managing patient inquiries about bills, overseeing collections, implementing transparent pricing, and ensuring compliance with changing healthcare regulations. Collaborating with clinical teams, IT, and customer service departments is crucial to streamline processes and resolve issues efficiently. Balancing empathy for patients' financial concerns with the need to maintain healthy cash flow is a core part of the role.

What are the key skills and qualifications needed to thrive as a director of patient financial services, and why are they important?

To thrive as a Director Of Patient Financial Services, you need expertise in healthcare revenue cycle management, financial analysis, and a bachelor’s or master’s degree in finance, healthcare administration, or a related field. Familiarity with billing software, electronic health record (EHR) systems, and certifications like CRCR (Certified Revenue Cycle Representative) are often required. Strong leadership, problem-solving, and interpersonal communication skills help in managing teams and collaborating with multiple departments. These skills are crucial for ensuring accurate billing, optimizing revenue, and maintaining regulatory compliance within a healthcare organization.

What is the difference between Director Of Patient Financial Services vs Patient Financial Services Manager?

AspectDirector Of Patient Financial ServicesPatient Financial Services Manager
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Executive (CRCE) are commonSimilar educational background; certifications are less common but may include revenue cycle or billing certifications
Work EnvironmentOversees entire patient financial services department, strategic planning, and policy developmentManages daily operations, staff, and billing processes within the department
Employer & Industry UsageUsed in hospitals, healthcare systems, and large clinics for leadership rolesFound in similar settings, focusing on operational management

The main difference is that the Director Of Patient Financial Services holds a higher-level leadership role with strategic responsibilities, while the Patient Financial Services Manager focuses on daily operations and staff management within the department.

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Director Of Patient Financial Services jobs near you
Infographic showing various Director Of Patient Financial Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $96,372 per year, or $46.3 per hour.

Director of Patient Financial Services

Care Options for Kids

Bala Cynwyd, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

The Director of Patient Financial Services (PFS) provides strategic and operational leadership for all patient financial services functions, including eligibility verification, authorization management, billing, denial resolution, accounts receivable, and collections. This role is responsible for driving revenue cycle performance, developing high-performing teams, strengthening payer relationships, and partnering with operational leaders to support exceptional patient access and financial outcomes.
Expectations and Structure:
  • Full-time position overseeing a team of up to 15 revenue cycle employees, both in-house and offshore personnel.
  • Lead high performing teams managing eligibility, authorization, billing and accounts receivable services
  • Business development support role with internal customers to drive optimal financial margins, high collection ability and business strategy opportunities.
  • Accountable leadership role with Nursing Division locations including the states of Pennsylvania and Delaware.
  • Payor relations with identified payor representatives to support stronger partnerships, referrals, administrative responsibilities and collections.
  • Engagement with new business development and growth opportunities for the applicable market(s).

Requirements:
  • Bachelors Degree within the field of business, finance or healthcare administration
  • Minimum of 5 years management experience with direct accountability over team performance
  • Extensive knowledge of healthcare/homecare revenue cycle with proven experience in reaching industry standards.
  • Strong business intelligence with managed Medicaid payors and state Medicaid regulations especially in the state of Pennsylvania
  • Knowledgeable about branch / business operations related to homecare private duty nursing and aide services
  • Ability to negotiate with payors to improve rates and processes to improve business outcomes.
  • Effective written and verbal communication, including presentations and participation in business meetings
  • Project management and process improvement skill set, including ability to utilize AI tools.

Benefits:
  • Paid time off
  • Medical, dental, and vision
  • 401K

Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
*Restrictions Apply

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