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Director Patient Care Services Jobs (NOW HIRING)

Sentara Healthcare Inc

$150 - $200/hr

Sentara Northern Virginia Medical Center is hiring a Director, Patient Care Services-Womens Health-RN The Director, Patient Care Services-Womens Health will focus on leadership in all aspects of ...

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$174K

How much do director patient care services jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director patient care services in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of patient care services?

To thrive as a Director of Patient Care Services, you need advanced clinical expertise, strong leadership abilities, and a degree in nursing or healthcare administration, often accompanied by an active RN license and several years of management experience. Familiarity with healthcare regulations, accreditation standards, EHR systems, and quality improvement tools is typically required. Exceptional communication, strategic thinking, and conflict resolution skills set top candidates apart in this leadership role. These competencies ensure effective team management, regulatory compliance, and the delivery of high-quality patient care across healthcare settings.

How does a director of patient care services typically collaborate with interdisciplinary teams to ensure quality patient outcomes?

A Director of Patient Care Services works closely with interdisciplinary teams including physicians, nurses, social workers, and administrative staff to coordinate and enhance patient care delivery. Regular meetings, shared decision-making, and clear communication channels are established to align goals, address challenges, and monitor patient outcomes. This collaborative approach ensures that care plans are comprehensive, evidence-based, and patient-centered, ultimately improving both patient satisfaction and clinical results.

What is the difference between Director Patient Care Services vs Nurse Manager?

AspectDirector Patient Care ServicesNurse Manager
CredentialsRN license, Bachelor’s or Master’s in Nursing or Healthcare AdministrationRN license, Bachelor’s or Master’s in Nursing
Work EnvironmentOversees multiple departments or units, strategic planningManages a specific nursing unit or department, staff supervision
Employer & IndustryHospitals, healthcare systems, clinicsHospitals, clinics, long-term care facilities
Common Search & ComparisonHigh-level administrative role, broad oversightUnit-level management, direct patient care oversight

The main difference is that the Director Patient Care Services holds a broader, strategic leadership role overseeing multiple units or departments, while the Nurse Manager focuses on managing a specific nursing unit and staff. Both roles require nursing credentials, but the Director position involves more administrative responsibilities and organizational planning.

What does a director of patient care services do?

A director of patient care services oversees nursing and clinical staff, manages patient care quality, develops policies, and ensures compliance with healthcare regulations. They coordinate departments, handle staffing, and work to improve patient outcomes in healthcare facilities.
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Director Patient Care Services jobs near you
Infographic showing various Director Patient Care Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Director Patient Care Services

Saint Luke's Health Systems

Kansas City, MO • On-site

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

The Director of Patient Care Services, Women's and Newborn Services provides strategic, operational, and clinical leadership for Labor & Delivery, Neonatal Intensive Care Unit (NICU), Postpartum, and Post-Discharge/Follow-Up Services across the continuum of maternal and newborn care. Reporting to the Central Region Chief Nursing Officer (CNO), this leader is accountable for the overall planning, organization, coordination, quality, and performance of multiple patient care departments.

As a key member of the Senior Leadership Team, the Director partners with physicians, nursing leaders, and interdisciplinary teams to advance organizational goals, improve patient outcomes, drive operational excellence, and enhance the patient and family experience. The Director ensures delivery of high-quality, evidence-based care while supporting regulatory compliance, accreditation standards, and Magnet principles of nursing excellence.

This role provides leadership throughout the maternal-child care journey, from admission and delivery through neonatal care, postpartum recovery, discharge planning, and outpatient follow-up services. The Director is responsible for developing and implementing strategic initiatives, optimizing resource utilization, fostering workforce engagement, and achieving financial, quality, and patient satisfaction goals.

Key Responsibilities

  • Provide executive oversight for Labor & Delivery, NICU, Postpartum, and Post-Discharge/Follow-Up Services.
  • Lead strategic planning, program development, and operational improvement initiatives aligned with organizational objectives.
  • Collaborate with medical staff, nursing leadership, and interdisciplinary teams to ensure exceptional clinical quality and patient outcomes.
  • Champion a culture of safety, accountability, patient-centered care, and continuous improvement.
  • Monitor and evaluate quality metrics, patient experience measures, safety indicators, and clinical outcomes; develop and execute action plans to address opportunities for improvement.
  • Support and sustain Magnet principles, evidence-based practice, shared governance, and professional nursing development.
  • Ensure compliance with regulatory, accreditation, and professional practice standards.
  • Develop and manage departmental budgets, productivity targets, capital planning, and resource allocation.
  • Recruit, develop, mentor, and retain high-performing leaders and clinical staff.
  • Serve as an active member of the Senior Leadership Team, contributing to enterprise-wide decision-making, organizational strategy, and leadership initiatives.
  • Foster effective relationships with community partners and outpatient providers to strengthen care transitions and continuity of care for mothers and newborns.
  • Drive initiatives focused on reducing variability in care, improving operational efficiencies, and enhancing patient and employee engagement.

Job Requirements

Required Experience

  • Minimum of 5 years of progressive nursing leadership experience, including management of multiple clinical departments or service lines.
  • Demonstrated experience within Women's and Children's Services, including Labor & Delivery, NICU, Mother-Baby/Postpartum, or related areas.
  • Proven success leading quality improvement initiatives, operational excellence programs, and workforce engagement strategies.
  • Experience managing budgets, staffing, and performance metrics in a complex healthcare environment.

Education

  • Bachelor's Degree in Nursing (BSN) required.
  • Master's Degree in Nursing, Healthcare Administration, Business Administration, or related field preferred.

Licensure/Certification

  • Current Registered Nurse (RN) license in the applicable state.
  • National nursing leadership or specialty certification preferred.

Knowledge, Skills, and Abilities

  • Strong strategic planning, financial management, and operational leadership capabilities.
  • Advanced knowledge of maternal-child health and neonatal care delivery models.
  • Expertise in quality improvement methodologies, data analysis, and outcome-driven decision-making.
  • Excellent communication, relationship-building, and physician partnership skills.
  • Ability to lead through change and influence across all levels of the organization.
  • Comprehensive understanding of Magnet standards, regulatory requirements, and patient safety principles.

Job Details

Status: Full Time
Shift: Day (United States of America)
Reports To: Central Region Chief Nursing Officer (CNO)

Job Requirements

Applicable Experience:
3-5 years

Registered Nurse - Various

Bachelor's Degree - Nursing

Job Details
Full Time

Day (United States of America)

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