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Virtual Patient Observation Technician Jobs (NOW HIRING)

UnityPoint Health

Patient Observation Technician

Waterloo, IA · On-site

$16.25 - $22.25/hr

Overview UnityPoint Health - Allen Hospital Patient Observation Technician Full-Time Benefits: .90 FTE; 7pm-7:30am; holiday rotation The Patient Observation Technician provides patient monitoring ...

UnityPoint Health

Patient Observation Technician

Waterloo, IA · On-site

$14.75 - $19.50/hr

UnityPoint Health - Allen Hospital Patient Observation Technician Full-Time Benefits: .90 FTE; 7pm-7:30am; holiday rotation The Patient Observation Technician provides patient monitoring services ...

Memorial Hermann

$14.75 - $19.25/hr

Maintains visual observation of patients at all times; verbally redirects patient over digital 2-way audio device that is in patient room; immediately summons the nursing staff if the patient ...

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How much do virtual patient observation technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for virtual patient observation technician in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a virtual patient observation technician?

A Virtual Patient Observation Technician is a healthcare professional responsible for remotely monitoring patients using audio and video technology to ensure their safety and well-being. These technicians watch for signs of distress, falls, or unsafe behaviors and communicate with on-site medical staff if intervention is needed. They play a crucial role in enhancing patient safety, particularly for individuals at risk of falls or self-harm. This position requires strong attention to detail, communication skills, and the ability to respond quickly to emergencies.

How does a virtual patient observation technician typically interact with clinical staff during their shifts?

Virtual Patient Observation Technicians work closely with nurses and other clinical staff, primarily through secure communication systems. They are responsible for monitoring patients remotely and promptly notifying the care team if they observe any signs of distress, safety risks, or unusual behavior. Effective collaboration and clear communication are essential, as technicians must relay accurate information and coordinate with on-site staff to ensure patient safety. Regular check-ins and reporting protocols help foster a collaborative environment and support the overall care team.

What are the key skills and qualifications needed to thrive as a virtual patient observation technician, and why are they important?

To thrive as a Virtual Patient Observation Technician, you need attention to detail, situational awareness, and a high school diploma or equivalent. Familiarity with remote monitoring software, video surveillance systems, and secure communication platforms is typically required. Strong communication skills, reliability, and the ability to remain calm under pressure help technicians effectively monitor patient safety and report concerns promptly. These skills are crucial for ensuring patient well-being and quickly addressing potential risks in a virtual healthcare environment.

What is the difference between Virtual Patient Observation Technician vs Patient Care Technician?

AspectVirtual Patient Observation TechnicianPatient Care Technician
CredentialsCPR certification, relevant healthcare trainingCPR certification, CNA or similar certification
Work EnvironmentRemote monitoring, telehealth platformsHospitals, clinics, long-term care facilities
Job DutiesMonitoring patients remotely, reporting issuesAssisting with daily patient care, vital signs
Industry UsageTelehealth, mental health facilitiesHospitals, nursing homes, clinics

The Virtual Patient Observation Technician primarily monitors patients remotely using telehealth technology, focusing on observation and reporting. In contrast, the Patient Care Technician provides direct, hands-on patient care in healthcare facilities. Both roles require healthcare certifications but differ mainly in work setting and daily responsibilities.

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Virtual Patient Observation Technician jobs near you
Infographic showing various Virtual Patient Observation Technician job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $38,476 per year, or $18.5 per hour.

Patient Observation Technician

UnityPoint Health

Waterloo, IA • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

269th of 888 rated healthcare providers

Job description

Overview
UnityPoint Health - Allen Hospital
Patient Observation Technician
Full-Time Benefits: .90 FTE; 7pm-7:30am; holiday rotation
The Patient Observation Technician provides patient monitoring services through the central monitoring center in order to provide a safe environment for patients.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
  • Demonstrates understanding and proficiency of the use of the patient monitoring software while functioning as a remote monitoring technician. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room
  • Provides 1:1 direct observation to assigned patient to prevent patient self- injury in situation where patient/family is unable to do so.
  • Demonstrates the knowledge and skill necessary to provide the appropriate care to a patient population based on the patients individualized treatment plan as delegated by the RN.
  • Accesses assigned nursing/nursing support staff on assigned area immediately in case of emergency, or as needed to provide patient care on routine basis.
  • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
  • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit/work area and upon completion of shift assignment.
  • Coordinates meal and break times with team and informs appropriate team members prior to leaving monitoring station for any reason to ensure constant patient observation.
  • Participates in a collaborative identification and reporting of patient safety issues.
  • Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse.
  • Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.
  • Demonstrates initiative to improve quality and customer service.
  • Balances team and individual responsibilities, objective and open to other's views, gives and welcomes feedback, contributes to positive team goals, puts success of team above own interest.

Qualifications
  • High School graduate or GED.
  • Familiarity with healthcare environment preferred.
  • Basic computer skills required Writes, reads, comprehends and speaks fluent English.
  • Multicultural sensitivity.
  • Microsoft Office - basic computer skills.
  • Customer/patient focused.
  • Critical thinking skills using independent judgment in making decisions.

What UnityPoint Health employees say

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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