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How much do virtual patient observation technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual patient observation technician in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a virtual patient observation technician?

A Virtual Patient Observation Technician is a healthcare professional responsible for remotely monitoring patients using audio and video technology to ensure their safety and well-being. These technicians watch for signs of distress, falls, or unsafe behaviors and communicate with on-site medical staff if intervention is needed. They play a crucial role in enhancing patient safety, particularly for individuals at risk of falls or self-harm. This position requires strong attention to detail, communication skills, and the ability to respond quickly to emergencies.

How does a virtual patient observation technician typically interact with clinical staff during their shifts?

Virtual Patient Observation Technicians work closely with nurses and other clinical staff, primarily through secure communication systems. They are responsible for monitoring patients remotely and promptly notifying the care team if they observe any signs of distress, safety risks, or unusual behavior. Effective collaboration and clear communication are essential, as technicians must relay accurate information and coordinate with on-site staff to ensure patient safety. Regular check-ins and reporting protocols help foster a collaborative environment and support the overall care team.

What are the key skills and qualifications needed to thrive as a virtual patient observation technician, and why are they important?

To thrive as a Virtual Patient Observation Technician, you need attention to detail, situational awareness, and a high school diploma or equivalent. Familiarity with remote monitoring software, video surveillance systems, and secure communication platforms is typically required. Strong communication skills, reliability, and the ability to remain calm under pressure help technicians effectively monitor patient safety and report concerns promptly. These skills are crucial for ensuring patient well-being and quickly addressing potential risks in a virtual healthcare environment.

What is the difference between Virtual Patient Observation Technician vs Patient Care Technician?

AspectVirtual Patient Observation TechnicianPatient Care Technician
CredentialsCPR certification, relevant healthcare trainingCPR certification, CNA or similar certification
Work EnvironmentRemote monitoring, telehealth platformsHospitals, clinics, long-term care facilities
Job DutiesMonitoring patients remotely, reporting issuesAssisting with daily patient care, vital signs
Industry UsageTelehealth, mental health facilitiesHospitals, nursing homes, clinics

The Virtual Patient Observation Technician primarily monitors patients remotely using telehealth technology, focusing on observation and reporting. In contrast, the Patient Care Technician provides direct, hands-on patient care in healthcare facilities. Both roles require healthcare certifications but differ mainly in work setting and daily responsibilities.

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Virtual Patient Observation Technician jobs near you
Infographic showing various Virtual Patient Observation Technician job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,476 per year, or $18.5 per hour.

Virtual Patient Observation Supervisor

BJC HealthCare

Saint Louis, MO • On-site, Remote

$52K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

BJC Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description

Additional Information About the Role
Supervisor, Virtual Patient Observation (Dayshift)
BJC HealthCare is seeking a Supervisor, Virtual Patient Observation (VPO) to lead daily operations of our centralized virtual patient observation program.
Responsibilities:
  • Supervise Virtual Patient Observers
  • Manage admissions to the VPO program
  • Coordinate staffing and daily assignments
  • Review documentation and ensure quality standards
  • Lead process improvement initiatives
  • Support team development and patient safety efforts

Schedule:
  • Dayshift
  • Two 12-hour shifts and two 8-hour shifts weekly
  • Every other weekend
  • Holiday rotation

Location: BJC @ The Commons, Virtual Inpatient Care Services (2nd Floor)
Preferred Qualifications:
  • Department experience or previous team lead/supervisory experience
  • Strong communication and multitasking skills
  • Patient safety focused
  • Computer proficiency

Why Join Us? Be part of an innovative, centralized virtual care program that supports patient safety and healthcare excellence across the organization.
Overview
Preferred Qualifications
Role Purpose
The Centralized Telemetry Supervisor is responsible to the Telemetry Manager and all HSO patients across BJC (excluding IL hospitals). Assists Centralized Telemetry manager in daily operations management, including hiring, supervision and mentoring staff; preparing, maintaining and updating employee schedules, troubleshooting technical and employee relations issues; assists training coordinator with onboarding, orientation, and quality control; assists manager with budgetary and financial analysis and reporting.
Responsibilities
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.
  • Assists with researching, evaluating, selecting and implementing systems which improve efficiency of work unit operations.
  • Assists manager with regulatory compliance and budgetary /revenue goals for department. Manages daily billing to capture revenue for patients being monitored for fewer than 12 - 24 hours. Monitors equipment inventory and usage; order supplies as needed for continuity of care and safety.
  • Builds relationships with other departments to ensure continuity and quality of patient care. Conduit between nursing staff and Monitor Technicians to resolve conflicts and elevate status and relationships of Monitor Technicians with nursing staff. Resolves critical issues and emergencies in absence of manager.

    • Minimum Requirements
    Education
  • High School Diploma or GED

    • Preferred Requirements
    Experience
  • 2-5 years

    • Supervisor Experience
  • 2-5 years

    • Benefits and Legal Statement
    BJC Total Rewards
    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary
    *Not all benefits apply to all jobs
    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

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