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Remote Director Of Patient Financial Services Jobs

Remote Role Responsibilities * Lead patient collections and self-pay operations, including early ... Qualifications Must-Have * 5+ years of experience in patient collections, self-pay revenue cycle ...

This robust infusion of expert service line offerings has resulted in MedHQ and MedHQ clients ... This job is remote. **Applicants must be legally authorized to work in the United States. We are ...

REMOTE Director of Financial Reporting - P&C Insurance What We're Looking For * 10+ years of Accounting/Finance experience * 5+ years of SEC reporting experience * Proven ownership of SEC reporting ...

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Remote Director Of Patient Financial Services information

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$53.5K

$96.4K

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How much do remote director of patient financial services jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote director of patient financial services in the United States is $96,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $104,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Of Patient Financial Services vs Remote Patient Financial Counselor?

AspectRemote Director Of Patient Financial ServicesRemote Patient Financial Counselor
CredentialsBachelor's degree in healthcare administration, finance, or related field; often requires leadership experienceHigh school diploma or associate degree; certification in patient financial services preferred
Work EnvironmentOversees financial departments, manages teams, and develops policies remotelyProvides one-on-one financial counseling to patients remotely, assisting with billing and payment options
Employer & Industry UsageHospitals, health systems, and healthcare organizationsHospitals, clinics, and healthcare providers

The Remote Director Of Patient Financial Services focuses on managing financial operations and leading teams remotely, while the Remote Patient Financial Counselor provides direct support to patients regarding their financial responsibilities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

What are some common challenges faced by a remote director of patient financial services and how can they be addressed?

A Remote Director of Patient Financial Services often navigates challenges such as ensuring effective communication across virtual teams, maintaining compliance with healthcare regulations, and overseeing revenue cycle operations from a distance. To address these, it's important to establish clear processes, leverage secure technology platforms for collaboration, and regularly conduct virtual check-ins with team members. Additionally, staying updated on regulatory changes and fostering a culture of transparency can help drive team performance and maintain high standards in patient financial services.

What does a remote director of patient financial services do?

A Remote Director of Patient Financial Services oversees the financial operations related to patient billing, collections, and insurance reimbursement for healthcare organizations, but works remotely instead of onsite. They lead teams responsible for verifying insurance, resolving billing issues, and ensuring regulatory compliance, all while monitoring financial performance and implementing process improvements. Their role is crucial in maintaining the organization's revenue cycle, optimizing cash flow, and ensuring patients are billed accurately and fairly.

What are the key skills and qualifications needed to thrive as a remote director of patient financial services?

To excel as a Remote Director of Patient Financial Services, you need a deep understanding of healthcare revenue cycle management, billing, collections, and typically a bachelor’s degree in business, finance, or healthcare administration. Familiarity with hospital information systems, patient accounting software, and compliance regulations such as HIPAA are essential, and certifications like CRCR (Certified Revenue Cycle Representative) are highly valued. Strong leadership, analytical thinking, and excellent communication skills help you guide remote teams and collaborate effectively across departments. These skills ensure accurate financial processes, regulatory compliance, and optimized revenue for healthcare organizations.
More about Remote Director Of Patient Financial Services jobs
What cities are hiring for Remote Director Of Patient Financial Services jobs? Cities with the most Remote Director Of Patient Financial Services job openings:
What states have the most Remote Director Of Patient Financial Services jobs? States with the most job openings for Remote Director Of Patient Financial Services jobs include:
Infographic showing various Remote Director Of Patient Financial Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,372 per year, or $46.3 per hour.

Director of Patient Financial Services

Alliance Health System

Matawan, NJ • On-site, Remote

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago


Job description

Description
Director of Patient Financial Services
Location: REMOTE
Entity: Alliance Health System
Reports To: Vice President of Revenue Cycle Management
The Patient Financial Services Director is responsible for the strategic oversight, operational performance, and compliance management of the Patient Financial Services function, including Payment Posting and Patient Accounts Collections. This leader ensures accurate and timely cash application, efficient resolution of patient balances, optimized revenue capture, and a high-quality patient financial experience.
The Director partners across Revenue Cycle, Finance, Compliance, Operations, and IT to strengthen revenue integrity, improve cash flow, reduce aged receivables, and enhance the overall patient financial journey across all service lines.
Alliance Health Systems
Alliance Health System provides the operational foundation that allows healthcare organizations and providers to focus on what matters most: delivering exceptional patient care. Through practice management, administrative support, operational strategy, technology, recruiting, marketing, human resources, and business services, we help healthcare teams operate more efficiently and effectively.
At Alliance, we believe every process can be optimized, every challenge presents an opportunity, and every team member plays a role in creating better outcomes for the patients that entrust us with their care. Our culture is built on collaboration, accountability, innovation, and a relentless pursuit of becoming Better Every Day.
If you are passionate about solving problems, improving systems, supporting high-performing teams, and making a meaningful impact behind the scenes of healthcare, we want to collaborate with you! Alliance Health System offers an opportunity to grow your career while helping our healthcare organizations change lives for the better.
Essential Responsibilities
Leadership & Operational Oversight
  • Lead and manage the Patient Financial Services department, including Payment Posting and Patient Accounts/Collections teams.
  • Establish departmental goals, productivity standards, KPIs, and quality expectations aligned with organizational financial objectives.
  • Build a high-performance culture focused on accountability, accuracy, service excellence, and continuous improvement.
  • Provide coaching, performance management, and workforce development for supervisors and staff.
  • Identify workflow gaps, staffing needs, and opportunities for automation or process redesign.

Payment Posting & Cash Application
  • Oversee accurate and timely posting of all payments including ERA/EFT, paper checks, lockbox, credit card, and manual remittances.
  • Ensure reconciliation between bank deposits, clearinghouses, and practice management systems.
  • Monitor and manage unapplied cash, credit balances, posting delays, and reconciliation discrepancies.
  • Implement controls to ensure posting accuracy and minimize errors or duplicate adjustments.
  • Partner with Finance on month-end close, cash reporting, and audit support.

Patient Financial Services (Collections & AR Management)
  • Direct all patient financial services activities including self-pay collections, aging follow-up, payment plans, and bad debt workflows.
  • Drive reduction of patient accounts receivable (AR) through effective segmentation, outreach strategies, and workflow optimization.
  • Ensure compliance with federal and state collection regulations, payer requirements, and organizational financial policies.
  • Oversee patient financial communication strategies to ensure clarity, transparency, and positive patient experience.
  • Manage external vendor relationships (early-out, bad debt, and collection agencies) when applicable.

Revenue Cycle Performance & Analytics
  • Monitor and analyze key performance indicators to identify trends, risks, and improvement opportunities.
  • Develop action plans to improve:
    • Cash posting timeliness and accuracy
    • Patient collection rates
    • AR aging performance
    • Credit balance resolution
    • Refund turnaround time
    • Denial-related patient balances

  • Deliver regular reporting and executive-level insights on financial performance and operational health.

Compliance & Quality Assurance
  • Ensure adherence to HIPAA, CMS guidelines, payer policies, and all applicable state and federal regulations.
  • Maintain audit-ready documentation and oversight of payment posting and patient financial workflows.
  • Partner with Compliance and Revenue Integrity teams to address audit findings and implement corrective actions.
  • Develop and maintain quality assurance programs for both posting accuracy and patient AR workflows.

Cross-Functional Collaboration
  • Collaborate with Billing, Coding, Authorization, Denials, Front-End, and Clinical Operations teams to resolve upstream and downstream revenue cycle issues.
  • Partner with IT and system vendors to enhance automation, reporting, and workflow efficiency.
  • Support system implementations, acquisitions, and organizational restructuring initiatives.

Skills & Competencies:
  • Deep understanding of payment posting, reconciliation, and patient AR management.
  • Strong financial acumen with ability to interpret revenue cycle KPIs and trends.
  • Proven leadership ability to manage large operational teams.
  • Strong communication skills with ability to influence across departments and executive leadership.
  • High attention to detail with strong operational and analytical thinking.
  • Ability to manage multiple priorities in a high-volume environment.

Requirements:
  • 5-8+ years of progressive Revenue Cycle leadership experience required.
  • Minimum 3+ years in a director or senior leadership role overseeing patient financial operations, payment posting, or collections.
  • Experience in multi-specialty healthcare environments (strongly preferred)
  • Strong knowledge of healthcare reimbursement, patient billing, and revenue cycle workflows.
  • Multi-site or enterprise healthcare organization experience (preferred).
  • Conservative therapy, orthopedic, pain management, imaging, or specialty practice exposure (preferred).
  • Experience leading RCM transformation, centralization, or performance improvement initiatives (preferred).

Job Type:
  • Full-Time
  • Monday-Friday
  • Remote

Benefits:
  • 401(k) matching
  • Medical, Dental & Vision
  • Paid Time Off
  • Sick Time
  • Paid Holidays

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.