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Patient Financial Services Manager Jobs (NOW HIRING)

New England Baptist Hospital

$18.75 - $20.50/hr

As a member of our Patient Financial Services team, you will be responsible for using an electronic ... Utilize worklists and reports to manage and investigate aging accounts, follow up on denied claims ...

New England Baptist Hospital

$18.75 - $20.50/hr

As a member of our Patient Financial Services team, you will be responsible for using an electronic ... Utilize worklists and reports to manage and investigate aging accounts, follow up on denied claims ...

Banner Health

Patient Financial Services Rep

Gilbert, AZ

$15.50 - $17/hr

Requires knowledge of patient financial services, financial, collecting services or insurance ... Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work ...

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Patient Financial Services Manager information

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$18

$33

$51

How much do patient financial services manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for patient financial services manager in the United States is $33.36, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Services Manager, and why are they important?

To thrive as a Patient Financial Services Manager, you need expertise in healthcare billing, revenue cycle management, and a solid understanding of insurance regulations, usually supported by a bachelor’s degree in finance, business, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and compliance certifications like HFMA or CRCR are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve patient billing issues. These competencies ensure accurate financial operations, regulatory compliance, and positive patient experiences within healthcare organizations.

What does a Patient Financial Services Manager do?

A Patient Financial Services Manager oversees the billing, collections, and financial counseling operations within a healthcare facility. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, resolving patient billing issues, and optimizing reimbursement processes. They work to improve the financial experience for patients by providing clear communication about costs and payment options. Additionally, they often collaborate with other departments to streamline workflows and enhance overall revenue cycle performance.

What Does a Patient Financial Services Manager Do?

As a patient financial services manager, your duties are to supervise the daily operations of a clinic or hospital’s billing and payment services as well as to develop long-term strategies for growth and financial stability. You typically supervise other payment and billing specialists, who are responsible for collecting payments, filing insurance reimbursement paperwork, and managing the accounts receivable. You maintain communication with the registration office to ensure they collect the proper billing information when they register new patients. In addition to billing responsibilities, you also forecast future revenue for the hospital or facility and present your assessments to other executives.

What are some of the key challenges faced by Patient Financial Services Managers in coordinating with clinical and administrative teams?

Patient Financial Services Managers often encounter challenges in bridging communication between clinical staff, administrative teams, and billing departments. They must ensure accurate patient data flow, timely insurance verification, and prompt resolution of billing discrepancies, all while maintaining compliance with healthcare regulations. Balancing these responsibilities requires strong organizational skills and the ability to foster collaboration across departments to optimize the patient billing experience and financial performance. Proactive communication and ongoing staff training are essential to overcoming these challenges.

What is the difference between Patient Financial Services Manager vs Patient Accounts Coordinator?

AspectPatient Financial Services ManagerPatient Accounts Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Specialist (CRCS) are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentSupervises billing, collections, and financial counseling teams in hospitals or clinicsHandles patient account inquiries, billing issues, and payment processing in healthcare settings
Employer & Industry UsageUsed in hospitals, healthcare systems, and clinics for financial management rolesFound in similar healthcare environments, focusing on patient account operations

The Patient Financial Services Manager oversees the entire financial services team, focusing on billing, collections, and financial counseling, while the Patient Accounts Coordinator handles day-to-day patient account activities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

More about Patient Financial Services Manager jobs
What cities are hiring for Patient Financial Services Manager jobs? Cities with the most Patient Financial Services Manager job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
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What job categories do people searching Patient Financial Services Manager jobs look for? The top searched job categories for Patient Financial Services Manager jobs are:
What are popular job titles related to Patient Financial Services Manager jobs? For Patient Financial Services Manager jobs, the most frequently searched job titles are:
Patient Financial Services Manager jobs near you
Infographic showing various Patient Financial Services Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,386 per year, or $33.4 per hour.
Patient Financial Services Representative

Patient Financial Services Representative

New England Baptist Hospital

$18.75 - $20.50/hr

Full-time

Re-posted 12 days ago

Job description

PFS Representative

Position Summary:  As a member of our Patient Financial Services team, you will be responsible for using an electronic billing system to resolve billing issues and produce timely and clean claims. 

Utilize worklists and reports to manage and investigate aging accounts, follow up on denied claims and resolve credit balances. 

Essential Functions:

  • Use the electronic billing system to manage assigned worklists in expected timeframes.
  • Resolve errors that prevent claims from generating.
  • Research denied/unpaid claims and file appeals/corrected claims.
  • Review account balances for write-offs and refunds.
  • Communicate both within the PFS team and outside departments to resolve errors.
  • Communicate with insurance companies in writing, on the telephone and using electronic provider portals.
  • Update accounts with correct information and enter written comments to document findings and next steps.

Required Minimum Education: 

  • High School Diploma required. 
  • Hospital billing experience preferred. 
Employment Type: Full time

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