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How much do patient financial services jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for patient financial services in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Services vs Patient Accounts Coordinator?

AspectPatient Financial ServicesPatient Accounts Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in billing or codingHigh school diploma; experience in billing or healthcare administration often preferred
Work EnvironmentHospital, clinic, or healthcare facility administrative officesHospital or healthcare facility billing and accounts departments
Employer & Industry UsageUsed across healthcare providers for patient billing, insurance claims, and financial counselingPrimarily in billing departments managing patient account information and payments

Patient Financial Services focuses on managing patient billing, insurance claims, and financial counseling, while Patient Accounts Coordinators handle specific account management, billing, and payment processing. Both roles are essential in healthcare finance but differ in scope and responsibilities.

What are Patient Financial Services?

Patient Financial Services refers to the department or team within a healthcare organization that manages the billing, insurance claims, and payment processing for patient care. This team assists patients in understanding their medical bills, navigating insurance coverage, setting up payment plans, and addressing any financial concerns related to healthcare services. Their goal is to ensure accurate billing and support patients through the financial aspects of their healthcare experience.

What are the key skills and qualifications needed to thrive in Patient Financial Services, and why are they important?

To thrive in Patient Financial Services, strong analytical skills, knowledge of insurance processes, and a background in healthcare administration or finance are essential. Familiarity with billing software, electronic health records (EHR) systems, and medical coding (such as ICD-10 or CPT) is typically required. Attention to detail, effective communication, and problem-solving abilities help professionals excel in resolving billing issues and assisting patients. These skills ensure accurate financial processing, improved patient satisfaction, and compliance with healthcare regulations.

What are some common challenges faced in a Patient Financial Services role, and how can they be managed?

Professionals in Patient Financial Services often encounter challenges such as navigating complex insurance policies, handling billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges involves maintaining up-to-date knowledge of insurance regulations, attention to detail when processing claims, and strong interpersonal skills to provide clear explanations and compassionate support to patients. Collaborating closely with clinical staff and insurance representatives is also key to efficiently resolving issues and ensuring accurate billing.
More about Patient Financial Services jobs
What cities are hiring for Patient Financial Services jobs? Cities with the most Patient Financial Services job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services jobs? States with the most job openings for Patient Financial Services jobs include:
What job categories do people searching Patient Financial Services jobs look for? The top searched job categories for Patient Financial Services jobs are:
Patient Financial Services jobs near you
Infographic showing various Patient Financial Services job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 32% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Supervisor Patient Financial Services

Supervisor Patient Financial Services

Northwestern Medical Center

Saint Albans, VT • On-site

$48K - $75K/yr

Full-time

Posted 25 days ago

Job description

NMC is currently recruiting a Supervisor for Patient Financial Services. The position is full-time (80 hours bi-weekly), generally 8a - 4:30p. Northwestern Medical Center’s mission is to provide exceptional health care to our community. Join our high reliability team! With “people” as one of our core values, valuing our employees is a top priority for Northwestern. We care about our employees, their families, and their overall health & well-being. We are proud to offer a generous benefits package, with recognized national carriers, designed to help our people stay healthy, balance work & life responsibilities, protect your assets & plan for a secure financial future.

Hiring Range
$48,652 to $75,000 USD

Supervisor Patient Financial Services

JOB SUMMARY:

  • The Supervisor of Patient Financial Services assists with the day-to-day management of the Patient Financial Services department and provides backup to the department Director. In this capacity, is responsible for all patient billing and collection functions for the hospital. Ensures that the billing and collection functions are performed in accordance with all local, state and federal regulations and are compliant with specific requirements of insurance companies. Establishes processes and applies technology to facilitate efficient, timely and accurate collection on patient accounts.

PRE-REQUISITES:

  • Education:
    • Associate's degree preferred
  • Experience:
    • Five years of medical billing experience required, knowledge of medical terminology. Supervisory experience preferred.
  • Special Skills:
    • Must be able to understand and provide written and verbal instructions, pertaining to medical billing and appeals. Demonstrates an eye for detail and critical decision making to coordinate back office operations. Ability to work in fast paced environment and communicate with people at all times in a professional and tactful manner. Must have excellent computer skills using Microsoft Office Suite (Word, Excel, and Outlook) and the practice management and electronic medical record systems. Must be detail oriented and be able to handle multiple tasks simultaneously, and prioritize appropriately.

RELATIONSHIPS:

  • Reports To:
    • Revenue Cycle Director
  • Supervises:
    • Patient Financial Services staff
  • Other Contacts:
    • Patient Financial Services Staff, All other hospital personnel, Physicians and their staff, Fiscal Intermediaries, Postal Service, Insurance Companies.

SCOPE:

  • Machinery or Equipment Used:
    • Computer, telephone, fax, calculator, photocopier
  • Physical Demands:
    • Mostly sedentary, some bending and carrying light objects. Manual dexterity and mobility.
  • Working Conditions:
    • Office environment; occasional pressure due to multiple calls and demand; subject to many interruptions.
  • Required Protective Equipment:

o N/A

ESSENTIAL FUNCTIONS:

  • Oversees the daily operations of the Patient Financial Service Department.
  • Serves as point person for staff for assistance with account resolution, patient complaints and refunds and adjustments.
  • Aids in prioritizing workloads
  • Responds to multiple departmental inquiries, including but not limited to ADHOC report requests and charge corrections.
  • Assists Manager in maintaining the CDM, including new requests and utility changes.
  • Works Charge rejections and missing system assigned dictionary edits that can include dictionary maintenance and edits.
  • Performs month-end reporting, quarterly audits of the Patient Financial Service staff to ensure proper protocols are being followed to optimize the revenue cycle. – Works with the team and manager to effectively re-direct workflows in order to meet metrics and targets set for the department.
  • Meets productivity and performance standards as set by the department manager.
  • Maintains current knowledge of all state and federal requirements related to claims submission.
  • All other managerial duties as assigned

#IND123

Northwestern Medical Center logo

About Northwestern Medical Center

Sourced by ZipRecruiter

Northwestern Medical Center (NMC) is located in Saint Albans, VT, United States and is a vital player in the healthcare industry. This not-for-profit, primary and specialty care hospital strives to offer exceptional healthcare services to the local community. As per their website, NMC was established due to the hard work and dedication of community members driven to create a place of healing back in the 19th century. Their continued pursuit of excellence is grounded in their core values of Quality, Respect, Community, Learning, and Stewardship.

Industry

Hospitals

Company size

501 - 1,000 Employees

Headquarters location

Saint Albans, VT, US

Year founded

1883

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