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Patient Financial Services Jobs (NOW HIRING)

MedHQ, LLC

Patient Financial Services Rep

Wichita, KS · Remote

As a Patient Financial Services Representative at MedHQ, you will play a vital role in providing exceptional customer service to patients while effectively managing their medical billing inquiries ...

New England Baptist Hospital

$18.75 - $20.50/hr

As a member of our Patient Financial Services team, you will be responsible for using an electronic billing system to resolve billing issues and produce timely and clean claims. Utilize worklists and ...

New England Baptist Hospital

$18.75 - $20.50/hr

As a member of our Patient Financial Services team, you will be responsible for using an electronic billing system to resolve billing issues and produce timely and clean claims. Utilize worklists and ...

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Patient Financial Services information

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$14

$18

$24

How much do patient financial services jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for patient financial services in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Services vs Patient Accounts Coordinator?

AspectPatient Financial ServicesPatient Accounts Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in billing or codingHigh school diploma; experience in billing or healthcare administration often preferred
Work EnvironmentHospital, clinic, or healthcare facility administrative officesHospital or healthcare facility billing and accounts departments
Employer & Industry UsageUsed across healthcare providers for patient billing, insurance claims, and financial counselingPrimarily in billing departments managing patient account information and payments

Patient Financial Services focuses on managing patient billing, insurance claims, and financial counseling, while Patient Accounts Coordinators handle specific account management, billing, and payment processing. Both roles are essential in healthcare finance but differ in scope and responsibilities.

What are Patient Financial Services?

Patient Financial Services refers to the department or team within a healthcare organization that manages the billing, insurance claims, and payment processing for patient care. This team assists patients in understanding their medical bills, navigating insurance coverage, setting up payment plans, and addressing any financial concerns related to healthcare services. Their goal is to ensure accurate billing and support patients through the financial aspects of their healthcare experience.

What are the key skills and qualifications needed to thrive in Patient Financial Services, and why are they important?

To thrive in Patient Financial Services, strong analytical skills, knowledge of insurance processes, and a background in healthcare administration or finance are essential. Familiarity with billing software, electronic health records (EHR) systems, and medical coding (such as ICD-10 or CPT) is typically required. Attention to detail, effective communication, and problem-solving abilities help professionals excel in resolving billing issues and assisting patients. These skills ensure accurate financial processing, improved patient satisfaction, and compliance with healthcare regulations.

What are some common challenges faced in a Patient Financial Services role, and how can they be managed?

Professionals in Patient Financial Services often encounter challenges such as navigating complex insurance policies, handling billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges involves maintaining up-to-date knowledge of insurance regulations, attention to detail when processing claims, and strong interpersonal skills to provide clear explanations and compassionate support to patients. Collaborating closely with clinical staff and insurance representatives is also key to efficiently resolving issues and ensuring accurate billing.
More about Patient Financial Services jobs
What cities are hiring for Patient Financial Services jobs? Cities with the most Patient Financial Services job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services jobs? States with the most job openings for Patient Financial Services jobs include:
What job categories do people searching Patient Financial Services jobs look for? The top searched job categories for Patient Financial Services jobs are:
Patient Financial Services jobs near you
Infographic showing various Patient Financial Services job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 32% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Patient Financial Services Liaison

Patient Financial Services Liaison

EvergreenHealth

Kirkland, WA • On-site

$24.91 - $39.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Description
Wage Range: $24.91 - $39.85 per hour
Requires Hospital Facility Billing/Medical Insurance Billing experience
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Serves as the liaison amongst EvergreenHealth's Patient Financial Services, Patient Access, Professional Billing, Contracts Management, Health Information Management, Revenue Integrity and other hospital departments, as well as external collection agencies, outsourcing vendors and other vendor partners. Coordinates the highly complex research and resolution of discrepancies by working with all units of the department and performing all necessary patient accounting procedures to ensure proper handling and account resolution. Encompasses department functions and activities which may include reconciliation, processing and financial assistance approval, review of charges, billing information, account activities affecting the accounts and audits.
Primary Duties1. Responsible for the billing of all insurance and self-pay accounts receivable of EvergreenHealth.
2. Directly interacts with other hospital departments as it relates to patient accounting activities and performs revenue cycle activities that will ensure billing compliance, credit balance reporting, rebilling projects, audits, reimbursement reviews and charging audits.
3. Acts as a liaison and performs account transfer validation, reconciliation and audit on vendor partner activities and transactions.
4. Acts as a liaison for claim holds, research and other special handling accounts.
5. Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
• High school graduate or equivalent
• 2 years of directly related experience in a healthcare environment
• Knowledge of medical terminology.
• Ability to type 50 WPM with a high degree of accuracy, plus 10-key
DESIRED for the position:
1. Associate degree in accounting, finance, or business
2. Hospital billing or patient financial services experience
Benefit Information:Choices that care for you and your family
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
  • Medical, vision and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans (457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
EvergreenHealth Benefits Guide
EvergreenHealth logo

About EvergreenHealth

Sourced by ZipRecruiter

At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Kirkland, WA, US

Year founded

1972

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