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$24

How much do patient financial services jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for patient financial services in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Services vs Patient Accounts Coordinator?

AspectPatient Financial ServicesPatient Accounts Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in billing or codingHigh school diploma; experience in billing or healthcare administration often preferred
Work EnvironmentHospital, clinic, or healthcare facility administrative officesHospital or healthcare facility billing and accounts departments
Employer & Industry UsageUsed across healthcare providers for patient billing, insurance claims, and financial counselingPrimarily in billing departments managing patient account information and payments

Patient Financial Services focuses on managing patient billing, insurance claims, and financial counseling, while Patient Accounts Coordinators handle specific account management, billing, and payment processing. Both roles are essential in healthcare finance but differ in scope and responsibilities.

What are Patient Financial Services?

Patient Financial Services refers to the department or team within a healthcare organization that manages the billing, insurance claims, and payment processing for patient care. This team assists patients in understanding their medical bills, navigating insurance coverage, setting up payment plans, and addressing any financial concerns related to healthcare services. Their goal is to ensure accurate billing and support patients through the financial aspects of their healthcare experience.

What are the key skills and qualifications needed to thrive in Patient Financial Services, and why are they important?

To thrive in Patient Financial Services, strong analytical skills, knowledge of insurance processes, and a background in healthcare administration or finance are essential. Familiarity with billing software, electronic health records (EHR) systems, and medical coding (such as ICD-10 or CPT) is typically required. Attention to detail, effective communication, and problem-solving abilities help professionals excel in resolving billing issues and assisting patients. These skills ensure accurate financial processing, improved patient satisfaction, and compliance with healthcare regulations.

What are some common challenges faced in a Patient Financial Services role, and how can they be managed?

Professionals in Patient Financial Services often encounter challenges such as navigating complex insurance policies, handling billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges involves maintaining up-to-date knowledge of insurance regulations, attention to detail when processing claims, and strong interpersonal skills to provide clear explanations and compassionate support to patients. Collaborating closely with clinical staff and insurance representatives is also key to efficiently resolving issues and ensuring accurate billing.
More about Patient Financial Services jobs
What cities are hiring for Patient Financial Services jobs? Cities with the most Patient Financial Services job openings:
What are the most commonly searched types of Patient Financial Services jobs? The most popular types of Patient Financial Services jobs are:
What states have the most Patient Financial Services jobs? States with the most job openings for Patient Financial Services jobs include:
What job categories do people searching Patient Financial Services jobs look for? The top searched job categories for Patient Financial Services jobs are:
Patient Financial Services jobs near you
Infographic showing various Patient Financial Services job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 32% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

Director - Patient Financial Services

St. Luke's Hospital - MO

Chesterfield, MO

Full-time

Retirement, PTO

Posted 27 days ago

Job description

We are dedicated to providing exceptional care to every patient, every time.

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary:

The Director of Patient Financial Services is responsible for the strategic and operational leadership of enterprise patient accounting functions across hospital and professional billing operations. This includes oversight of billing, payment posting, accounts receivable management, denial resolution, and collections for institutional and professional claims across hospital services and affiliated medical group practices. The Director drives financial performance through data-driven decision-making, operational excellence, and the development of high-performing revenue cycle teams. This role partners closely with Revenue Cycle leadership, clinical departments, and payer organizations to optimize reimbursement, reduce denials, accelerate cash collections, and ensure regulatory compliance.

Education, Experience, & Licensing Requirements: 

Education: Bachelor’s degree in business, accounting, or equivalent required. Master's Degree preferred.

 

Experience: 7+ years of progressive leadership experience in healthcare revenue cycle or patient financial services, or related field.

 

Licensure: CHFP or FHFMA certification preferred.

 

Benefits for a Better You:

·         Day one benefits package

·         Pension Plan & 401K

·         Competitive compensation

·         FSA & HSA options

·         PTO programs available

·         Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.

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