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Patient Service Center Jobs (NOW HIRING)

AltaMed

Manager, Patient Service Center

Monterey Park, CA · On-site

$83K - $104K/yr

AltaMed Patient Service Center Manager If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't ...

AltaMed

Manager, Patient Service Center

Commerce, CA · On-site

$83K - $104K/yr

AltaMed Patient Service Center Manager If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't ...

AltaMed

Manager, Patient Service Center

Monterey Park, CA · On-site

$83K - $104K/yr

Job Overview The Patient Service Center Manager is responsible for all day-to-day operations of the Patient Service Center and staff. The Manager of the Patient Service Center establishes policies ...

AltaMed

Manager, Patient Service Center

Los Angeles, CA · On-site

$83K - $104K/yr

Job Overview The Patient Service Center Manager is responsible for all day-to-day operations of the Patient Service Center and staff. The Manager of the Patient Service Center establishes policies ...

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$13

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$26

How much do patient service center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient service center in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient service center representative, and why are they important?

To thrive as a Patient Service Center Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with healthcare or administrative experience being advantageous. Familiarity with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Excellent interpersonal communication, problem-solving abilities, and patience are vital soft skills for managing patient interactions effectively. These competencies are crucial for ensuring efficient appointment scheduling, accurate information management, and a positive experience for patients navigating the healthcare system.

What is a patient service center?

A Patient Service Center is a facility where patients can go to receive various healthcare services such as laboratory tests, specimen collection, and other diagnostic services. These centers are often associated with hospitals, clinics, or independent labs and are designed to provide convenient access to important medical testing. Staff at a Patient Service Center assist with scheduling appointments, verifying insurance information, and ensuring that samples are collected and processed correctly. The goal is to make healthcare services more accessible and efficient for patients.

What are the typical daily responsibilities of someone working in a patient service center?

In a Patient Service Center, daily responsibilities commonly include greeting patients, verifying and updating patient information, scheduling appointments, answering phones, and assisting with insurance verification and billing questions. Staff also coordinate with clinical teams to ensure smooth patient flow and may handle specimen collection logistics or data entry. Effective communication, attention to detail, and the ability to multitask are essential, as the role often involves interacting with both patients and healthcare professionals throughout the day.

What is the difference between Patient Service Center vs Medical Receptionist?

AspectPatient Service CenterMedical Receptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentHealthcare facilities, clinics, hospitalsDoctor's offices, clinics, hospitals
Employer & IndustryHealthcare providers, labs, hospitalsMedical practices, clinics, hospitals
Primary RolePatient check-in, scheduling, insurance verificationGreeting patients, scheduling appointments, administrative tasks

Both roles involve patient interaction and administrative duties within healthcare settings. A Patient Service Center typically refers to a dedicated facility or department handling patient intake, insurance, and scheduling, while a Medical Receptionist works directly at the front desk of a healthcare provider, performing similar administrative tasks. Understanding these differences helps clarify job expectations and career paths in healthcare administration.

More about Patient Service Center jobs

What cities are hiring for Patient Service Center jobs?

Cities with the most Patient Service Center job openings:

What states have the most Patient Service Center jobs?

States with the most job openings for Patient Service Center jobs include:

What job categories do people searching Patient Service Center jobs look for?

The top searched job categories for Patient Service Center jobs are:

Patient Service Center jobs near you
Infographic showing various Patient Service Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Manager, Patient Service Center

AltaMed Health Services Corporation

Commerce, CA • On-site

$83K - $104K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

AltaMed rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Patient Service Center Manager is responsible for all day-to-day operations of the Patient Service Center and staff. The Manager of the Patient Service Center establishes policies, procedures, strategies, and tactics for the Patient Service Center, and aligns with the clinics and regulatory compliance to ensure patient satisfaction. The Patient Service Center Manager executes tactical objectives and fulfills our commitment to superior patient service and a positive patient experience. The Patient Service Center Manager plays a critical role in planning and executing AltaMed's Centralized Patient Service Center as well as working with Human Resources staff to recruit, interview, hire, and employ an appropriate number of employees.
Minimum Requirements
  • A bachelor's (BA/BS) degree with 2 years of experience at a management/supervisory level or a high school graduate with 5 years of experience at a management/supervisory level is required.
  • Minimum of 4 years of contact center experience, 3 years in Customer Relationship Management (CRM), and 3 years working with call center/ACD phone systems.

Compensation
$83,478.29 - $104,347.86 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

What AltaMed employees say

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About AltaMed Health Services

Sourced by ZipRecruiter

AltaMed Health Services, based in Los Angeles, CA, US, is a leading provider in the healthcare industry. Founded in 1969 as the East LA Barrio Free Clinic, the organization provides high-quality health and human services to the underserved and uninsured communities in Southern California. AltaMed offers a broad range of services including medical care, senior care, dental services, HIV care, pharmacy services, and health education. The company's mission is to eliminate disparities in healthcare access and outcomes by providing superior quality health and human services through an integrated world-class delivery system. AltaMed has also made notable achievements, including becoming the nation's largest federally qualified community health center (FQHC) and being named a leader in healthcare equality by the Human Rights Campaign for several consecutive years.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1969

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