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Plantronics Jobs (NOW HIRING)

XACT

Customer Service Specialist - VA

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series). * A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Logitech, Plantronics, or Microsoft) **Some items are not needed at the time of application ** Some clients can work with a Mac Starting pay is $10-$15 per hour Set your own schedule! Control the way ...

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

Logitech, Plantronics, or Microsoft) **Some items are not needed at the time of application ** Some clients can work with a Mac Starting pay is $10-$15 per hour Set your own schedule! Control the way ...

XACT

Customer Service Specialist - FL

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - TX

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - MD

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - UT

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - AL

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) * A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - NC

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - ME

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) * A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - GA

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - VA

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - PA

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

XACT

Customer Service Specialist - MS

$17.50 - $23/hr

Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, Microsoft LifeChat Series) * A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have ...

All JobsPlantronics Jobs

Plantronics information

What is a Plantronics job?

Plantronics, now known as Poly after merging with Polycom, is a company that designs and manufactures audio communications equipment for businesses and consumers. Jobs at Plantronics can range from engineering and product design to sales, customer support, marketing, and manufacturing roles. Employees work on developing and supporting products like headsets, speakerphones, and video conferencing solutions that facilitate communication in professional and personal settings. Working at Plantronics typically involves contributing to innovative technology and collaborating with a global team.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles often require advanced education, certifications, extensive experience, and work in high-stakes or high-demand environments.

What are some common challenges faced by employees working in customer support roles at Plantronics, and how are they addressed?

Employees in customer support roles at Plantronics often encounter challenges such as troubleshooting complex technical issues, staying updated with rapidly evolving product lines, and managing high volumes of customer inquiries during peak periods. To address these challenges, Plantronics provides comprehensive training programs, access to detailed knowledge bases, and regular team meetings for sharing best practices. Additionally, employees are encouraged to collaborate closely with engineering and product teams to resolve escalated issues efficiently and ensure high customer satisfaction.

What are the key skills and qualifications needed to thrive as an employee at Plantronics (now Poly), and why are they important?

To thrive at Plantronics (Poly), you generally need expertise in audio technology, product development, and a relevant degree such as engineering, computer science, or business depending on the role. Familiarity with collaboration platforms, hardware and software integration, and certifications like Cisco or Microsoft Teams accreditation are often valued. Strong teamwork, problem-solving, and communication skills help employees excel in a fast-paced, innovation-driven environment. These abilities are crucial for delivering high-quality communication solutions and driving business growth.

What is Plantronics called now?

Plantronics is now called Poly, following its rebranding after being acquired by HP Enterprise. The company specializes in audio communications equipment such as headsets and conferencing solutions, and the name change reflects its broader focus on unified communications and collaboration tools.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers or insurance agents can earn $10,000 or more monthly without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like commercial electricians or HVAC technicians may reach this income level through overtime, certifications, and experience, often working in fast-paced environments. Success in these roles depends on skills, performance, and sometimes licensing or certification requirements.

What is the difference between Plantronics vs Customer Support Specialist?

AspectPlantronicsCustomer Support Specialist
CredentialsTechnical certifications, product knowledgeCustomer service training, communication skills
Work EnvironmentOffice, warehouse, or remote technical supportCall centers, offices, remote
Industry UsageTelecommunications, electronics manufacturingVarious industries including tech, retail, healthcare

Plantronics professionals focus on technical support and product knowledge related to audio devices, while Customer Support Specialists handle customer inquiries across multiple industries. Both roles require strong communication skills, but their specific expertise and work environments differ.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve high levels of responsibility and leadership. Compensation varies based on industry, company size, and individual performance.
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What states have the most Plantronics jobs? States with the most job openings for Plantronics jobs include:
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Plantronics jobs near you

Customer Support Representative

Etherian Virtual Solutions LLC

Remote

$16.50 - $22.25/hr

Other

Posted 3 days ago

Job description

Job Description
Here at SUPREME HYDRATIONS LLC, we are one of the newest companies in our industry in the Capital City area. We're pleased to have a 3.8 Glassdoor rating from our employees. We are hiring an experienced Customer Service Agent to help us keep growing. If you're dedicated and ambitious, SUPREME HYDRATIONS LLC is an excellent place to grow your career. Don't hesitate to apply.
Requirements
  • Communicate with current and potential clients via telephone, email, online chat, or social media
  • Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
  • Maintain a courteous and calm manner at all times to de-escalate stressful situations
  • Document personal information to create, update, or adjust customer accounts
  • Prepare call-related information for purposes of auditing and reporting
  • Provide and respond to feedback about any aspect of the job or its duties
  • Suggest products and services to clients based on their requests and needs
  • Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders
Qualifications
  • Undergraduate degree in business, sales, or related field of study preferred
  • Prior experience working in call centers or as an at-home customer service agent
  • Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel
  • Bilingual language skills a plus, especially Spanish, Mandarin, and French
  • Excellent verbal and written communication skills
  • Ability to remain calm and composed in a fast-paced, high-pressure environment
  • Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem
  • Ability to stand or sit for extended periods of time
  • Familiarity with Automatic Call Distribution Phone System (ACD), caller ID, and auto-dialing systems.
Candidates Applying For The Customer Support Professional Position Are Required To Pass A Background Check And Drug Screen. Assessments Are Also Given Before You Are Allowed To EnrollIn A Certification Course.PC Requirements •A desktop/tower computer with a separate monitor is recommended. •Dual boot machines, Netbooks, and Tablets are prohibited from use. •All-in-One computers are not currently compatible with any client programs. •Depending on what client program an agent chooses to service, the use of the Arise Secure Desktop (ASD) may be required. CPU Speed
Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better
Atom, Celeron, Pentium and Opteron processors are not permitted
Hard Drive
20 GB or more of available space 60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
Windows 10 Windows 8/8.1 not supported by some clients
Standard Connection and Speed
Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload
Maximum Latency Threshold
120 milliseconds (ms)
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Mac Requirements •Macs must have an Ethernet port •MacBook Air and Mac USB-C ports will not be supported •Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows operating systems) MUST be installed. Please note that Arise Technical Support WILL NOT be able to provide assistance with the installation of Boot Camp and/or Windows or any questions related to it. CPU Speed
Intel Core i5 2.7 GHz processor or better
Hard Drive
20 GB or more of available space 60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
MAC OS X 10.10 Yosemite or higher See page 2 for acceptable Windows operating systems
Standard Connection and Speed
Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload
Maximum Latency Threshold
120 milliseconds (ms)
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Please note: These requirements are minimum requirements for use of the Arise Platform only. Certain client programs may have increased, or additional, requirements. Please review all Opportunity Announcements carefully for details regarding such requirements.
  • Agents must service on the computer they use to perform the PC Scan at time of enrollment. If it is determined the computer is different than the one used at time of enrollment, and it is incompatible with the client program, neither a refund nor a voucher will be issued.Accessories, Software and Internet/Phone Service ProvidersUSB headset with microphone (required for Certification)
    Logitech, Plantronics, Microsoft, or similar brands recommended.
    Suggestions: •Plantronics PLNAUDIO478 USB •Logitech USB H570e •Jabra UC VOICE 150
    Hard-wired Telephone and headset (required for Production/Servicing)
    Plantronics S12 or similar recommended
    SOFTWARE Internet Explorer 11 on Windows 8 or 10
    (Optional) Mozilla Firefox or Chrome for Windows
    Certain client programs may require specific versions of Windows. Windows 8/8.1 are not supported by some clients. Please see the Client Opportunity Announcement for details.
    Windows Defender for Windows 8 or 10
    Other security software may be incompatible and should be avoided. Technical support may be refused if your software configuration is not compatible with the Arise Platform or is determined to cause incompatibilities with client required servicing software.
    Service Partners and their agents are responsible for maintaining the security and reliability of their equipment. The following items are considered security risks to the Arise Platform and, upon detection, may subject your business to the suspension or termination of its MSA or SOW: •Malware infected software •Virtualized Operating Systems (i.e.: VMWare, Parallels, etc.) •Non-Arise provided VPN software or Proxy settings •TOR or other privacy software Accessories, Software and Internet/Phone Service Providers (continued Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection
    The use of wireless internet connections to access any Arise system at any time is prohibited, even if the connection is encrypted.
    Connectivity to the Arise Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.
    Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted.
    USB connected modems are not supported.
    Hard-wired land line telephone service
    Unless stated otherwise in the Opportunity Announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or VoIP through a physical hard phone, i.e. a tangible device that sits on your desktop.
    The service should be connected directly from the wall to your telephone.
    Softphones (an application that is installed on your computer) and cell phones are not permitted.
    The servicing telephone line should not interface at any point with the computer.
    All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long distance, if necessary - please see page 7 for detailsASD (Arise Secure Desktop)
    The Arise Secure Desktop (ASD) is a tool designed to temporarily convert a PC into a "servicing station" for the client program a business will be servicing. The ASD provides a secure and streamlined environment which is optimized to successfully access the Arise Platform to service a client program.
    Not all client programs require the use of an ASD so it is recommended that an agent review the review the Opportunity Announce in detail to see if an ASD will be needed. •If the client program selected uses the ASD, all the information required for its use is contained within a USB flash drive and instructions that will be provided to the enrolled agent. •Upon enrollment in a certification course for a client program, make sure to keep an eye out for an email with instructions on how to install the ASD.
    The ASD is an additional operating system on a computer. It does not interact with an existing windows operating system. It is launched from a USB flash drive and does not install on a computer. Once the ASD is removed, no trace of it is left on the PC. AVG (Arise Virtual Gateway
    AVG, the Arise Virtual Gateway, is a system that helps improve consistency and efficiency while centrally and seamlessly managing call routing.
    Service Partners and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony - please see page 5 for details) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number. •Service Partners and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long-distance service plans are recommended and available from most carriers to avoid per-minute charges.
    •A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG.
    Please be sure to review the Opportunity Announcement in detail to see if AVG is required on the client program you select.

This is a remote position.

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