ZipRecruiter

Log In

1

Plantronics Jobs in Georgia (NOW HIRING)

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

Logitech, Plantronics, or Microsoft) **Some items are not needed at the time of application ** Some clients can work with a Mac Starting pay is $10-$15 per hour Set your own schedule! Control the way ...

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

Logitech, Plantronics, or Microsoft) **Some items are not needed at the time of application ** Some clients can work with a Mac Starting pay is $10-$15 per hour Set your own schedule! Control the way ...

All JobsPlantronics JobsPlantronics Jobs in Georgia

Plantronics information

What is a Plantronics job?

Plantronics, now known as Poly after merging with Polycom, is a company that designs and manufactures audio communications equipment for businesses and consumers. Jobs at Plantronics can range from engineering and product design to sales, customer support, marketing, and manufacturing roles. Employees work on developing and supporting products like headsets, speakerphones, and video conferencing solutions that facilitate communication in professional and personal settings. Working at Plantronics typically involves contributing to innovative technology and collaborating with a global team.

What are some common challenges faced by employees working in customer support roles at Plantronics, and how are they addressed?

Employees in customer support roles at Plantronics often encounter challenges such as troubleshooting complex technical issues, staying updated with rapidly evolving product lines, and managing high volumes of customer inquiries during peak periods. To address these challenges, Plantronics provides comprehensive training programs, access to detailed knowledge bases, and regular team meetings for sharing best practices. Additionally, employees are encouraged to collaborate closely with engineering and product teams to resolve escalated issues efficiently and ensure high customer satisfaction.

What are the key skills and qualifications needed to thrive as an employee at Plantronics, and why are they important?

To thrive at Plantronics (Poly), you generally need expertise in audio technology, product development, and a relevant degree such as engineering, computer science, or business depending on the role. Familiarity with collaboration platforms, hardware and software integration, and certifications like Cisco or Microsoft Teams accreditation are often valued. Strong teamwork, problem-solving, and communication skills help employees excel in a fast-paced, innovation-driven environment. These abilities are crucial for delivering high-quality communication solutions and driving business growth.

What is the difference between Plantronics vs Customer Support Specialist?

AspectPlantronicsCustomer Support Specialist
CredentialsTechnical certifications, product knowledgeCustomer service training, communication skills
Work EnvironmentOffice, warehouse, or remote technical supportCall centers, offices, remote
Industry UsageTelecommunications, electronics manufacturingVarious industries including tech, retail, healthcare

Plantronics professionals focus on technical support and product knowledge related to audio devices, while Customer Support Specialists handle customer inquiries across multiple industries. Both roles require strong communication skills, but their specific expertise and work environments differ.

What are popular job titles related to Plantronics jobs in Georgia? For Plantronics jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Plantronics jobs in Georgia look for? The top searched job categories for Plantronics jobs in Georgia are:
What cities in Georgia are hiring for Plantronics jobs? Cities in Georgia with the most Plantronics job openings:
Plantronics jobs near you
Infographic showing various Plantronics job openings in Georgia as of July 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 59% In-person, and 41% Remote job distribution.

Customer Service Rep

D&J DreamTeam LLC

Stockbridge, GA • Remote

$10 - $15/hr

Part-time

Re-posted 28 days ago

Job description

** U.S only except California, New York, Connecticut, Maryland, Massachusetts, Oregon, and Wisconsin.

We're on the lookout for a Call Center Representative to work from home and to be the primary link between our client's customers both current and potential.

We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities

  • Manage large amounts of inbound and outbound calls with efficiency and courtesy
  • Follow conversation prompts and scripts when handling different topics
  • Identify customers' needs; clarify their information; research their issues; provide solutions and/or alternatives to solve their problems
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by going the extra mile when you can
  • Keep accessible, comprehensive records of all conversations in our call center database
  • Attend educational seminars to improve knowledge and performance level
  • Meet or exceed personal/team qualitative and quantitative targets
    • Call Center Representative Requirements
  • Strong phone and verbal communication skills, plus active listening skills
  • Empathetic customer focus, flexibility to manage many different personality types
  • Ability to multi-task, set priorities, and manage time effectively
  • High school degree

Flexible Schedule

Various clients to choose from such as

  • Theme Park Reservations
  • Cruise Ship CSR
  • Workout equipment CSR
  • Home Repair Stores
  • Cable/Internet Provider
  • And MORE!

Computer/Office Requirements

  1. Laptop or Desktop Computer
  2. . Computer Monitor (15" or higher...).
  3. Computer Hard Drive with only the following Operating Systems: Windows 8 or Windows 10.
  4. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 2 GB RAM or more.
  5. Computer Keyboard and Mouse
  6. Hardwired Broadband Internet Service via DSL, Cable, or Fiber Optic with an internet connection: minimum download speed of 3 Mbps or higher and a minimum upload speed of 1 Mbps or higher.
  7. Internet Software: Internet Explorer 8.0 or 11, Edge, Mozilla (Firefox 14 to 42), and/or Safari 8 or 9.
  8. Noise-canceling USB headset with microphone (Brands: Logitech, Plantronics, or Microsoft)

**Some items are not needed at the time of application

** Some clients can work with a Mac

Starting pay is $10-$15 per hour

Set your own schedule! Control the way you work!

Employment Type: PART_TIME

Apply